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KB Home Reviews in Los Angeles, CA

What Los Angeles Homeowners Have to Say About KB Home.

Read all 227 verified reviews from homeowners that built a new home with KB Home in the Los Angeles area. Los Angeles homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Los Angeles Area

227 Reviews in Los Angeles Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.3

KB Home in Los Angeles Area

View Homes

Customer Reviews

Very poor

  • Eileen M.
  • Verified HomeBuyer
  • December 01, 2020
  • Santa Clarita, CA

This is the worst builder I have encountered, sales team were fond of canceling transanctions and no considerations at all and end up putting more downpayment just to save the deal and resolved the issue. They will not work for you to make it happen you have to work on them with their expectations.

KB Home responded:
Hi Eileen, I’m very sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding these and any other concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Brian

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not what you would expect from a major builder

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2020
  • Los Angeles, CA

Do not sign anything until it is complete. Do not let KB home manipulate you.

KB Home responded:
Hi, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -James

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1