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KB Home Reviews in Los Angeles, CA

What Los Angeles Homeowners Have to Say About KB Home.

Read all 233 verified reviews from homeowners that built a new home with KB Home in the Los Angeles area. Los Angeles homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Los Angeles Area

233 Reviews in Los Angeles Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

KB Home in Los Angeles Area

View Homes

Customer Reviews

Valencia Five Point

  • Brian R.
  • Verified HomeBuyer
  • October 04, 2022
  • Valencia, CA

I had a good experience purchasing my home with KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

KB Home - Everyone is helpful, accomodating and always willing to answer

  • Rodger S.
  • Verified HomeBuyer
  • October 19, 2021
  • Gardena, CA

Everyone is helpful, accomodating and always willing to answer our questions

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

How responsive each HB department has been during this experience

  • Nichelle W.
  • Verified HomeBuyer
  • October 13, 2021
  • Lancaster, CA

I’m a first time homeowner and this is the best experience I could’ve ever imagined.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Sales agent was great.

  • Jean F.
  • Verified HomeBuyer
  • July 20, 2021
  • Lancaster, CA

Sales agent was great. The quality of my house is wonderful. Design studio experience were alright. Could have a better agent who give you details. But overall experience is great.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Overall.

  • Dianna A.
  • Verified HomeBuyer
  • July 13, 2021
  • Lancaster, CA

Overall. my family and I are extremely happy with our new home...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Great and smooth experience.

  • Bryan P.
  • Verified HomeBuyer
  • March 25, 2021
  • Lancaster, CA

Great and smooth experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Home! The quality is good and the responsiveness of the construction manager is excellent!

  • Theodore S.
  • Verified HomeBuyer
  • February 20, 2021
  • Harbor City, CA

The process was excellent with the representatives of KB; each was and is responsive and thorough in their work. Further, they were trustworthy--if something could not be done, they were honest about it. I have a beautiful home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great staff working with buyers

  • Rafael F.
  • Verified HomeBuyer
  • May 19, 2020
  • Lancaster, CA

Great staff working with buyers

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB homes

  • Kinisha S.
  • Verified HomeBuyer
  • March 24, 2020
  • Harbor City, CA

Robert and Steve Made sure our items were fixed and Paxton was extremely efficient and professional during the entire process

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - A great experience with the salesperson and the finance agent!

  • William B.
  • Verified HomeBuyer
  • May 19, 2022
  • Santa Clarita, CA

A great experience with the salesperson and the finance agent!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Very trust worthy company great team members .

  • Jessie S.
  • Verified HomeBuyer
  • March 24, 2022
  • Santa Clarita, CA

Very trust worthy company great team members . made my process very smooth and nice will definitely recommend to my family and friends

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Flexibility, patience and customer service

  • Gerard R.
  • Verified HomeBuyer
  • January 25, 2022
  • Santa Clarita, CA

Just a very pleasant experience. KB homes have been professional and courteous, and patient as well in allowing the buyer to finalise the loan

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Loan Officer & Sales Representative keeping me in the loop at every detail of the process.

  • Sylvia A.
  • Verified HomeBuyer
  • July 20, 2021
  • Lancaster, CA

That they too! Can experience home buying as a First Time Buyer with the proper information and encouragement. Thank you KBHS team! I feel so accomplished & rewarded from this experience!!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Real Estate Agent/Sales - Pamela Noah, Loan Officer (Brad Blumert), and Superintendent (Colin Martinez)

  • Marco R.
  • Verified HomeBuyer
  • June 29, 2021
  • Lancaster, CA

Those three listed treated me with outstanding care. They provided with insight, helped me, and still reach out to check on me.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Purevtseren

  • Purevtseren S.
  • Verified HomeBuyer
  • January 16, 2024
  • Valencia, CA

i’m happy with new home Big smile

KB Home responded:
Congratulations on your new home! We're thrilled to hear that you had a great time with our team.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Everyone is attentive to our needs

  • Anonymous
  • Verified HomeBuyer
  • March 12, 2021
  • Santa Clarita, CA

Everyone is attentive to our needs

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Excllent Home to live on

  • Sikander B.
  • Verified HomeBuyer
  • January 09, 2020
  • Los Angeles, CA

Quality People, Quality Homes

Total Score 5


Quality 1

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB homes has been really helpful

  • Bryant A.
  • Verified HomeBuyer
  • August 31, 2021
  • Lancaster, CA

KB homes has been really helpful

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Amazing home. We're happy!

  • Mureed Z.
  • Verified HomeBuyer
  • June 08, 2021
  • Harbor City, CA

Amazing experience all the way up until fixing minor issues after closing. If they can manage to get in gear in that area, the entire experience would be superb. Excellent quality and workmanship. The sales agent, Paxton, was stellar!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 1

What was fixed was done in a timely manner.

  • Shawn D.
  • Verified HomeBuyer
  • June 03, 2025
  • Lancaster, CA

I appreciate the work that was done on my new home. What I did not like was that the builder came to the home and stated that he would have something fixed and that we would get our home cleaned for free, but later I got a email that stated that there was a claimed for fixing an item and for house cleaning, when we did not ask them to do either. The project that we asked to be fixed was not in the claim. But other than that I am happy in my new home.

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

KB Home - not satisfied with followup with paint touch up and lights and

  • Anonymous
  • Verified HomeBuyer
  • November 17, 2020
  • Santa Clarita, CA

not satisfied with followup with paint touch up and lights and they need to quality check the subs job

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Loan people were absolutely outstanding!

  • Harry W.
  • Verified HomeBuyer
  • July 20, 2021
  • Harbor City, CA

Check out the home very closely when the chance arrives because the builder does not develop building prints for all modelsl

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Overall, very satisfied with our KB homebuying experience

  • Jimmy P.
  • Verified HomeBuyer
  • July 31, 2024
  • Arcadia, CA

Overall, we have a great experience with our KB home purchase. It was very smooth. The Superintendent and his crews have been very helpful from day one. They are very responsive and accommodating. We know that we can always count on them to get things addressed promptly and professionally. The KB Customer service is also great and helpful. They promptly address our inquiries and concerns. However, our experience with KB Home Insurance agency has not been that great.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Loving it!

  • Anonymous
  • Verified HomeBuyer
  • April 28, 2024
  • San Pedro, CA

Wonderful new house, great craftsmanship, great value/price ratio. Spacious, all works, beautiful. We worked very hard for this for so many years, so now we are really happy to finally be able to settle down (our 1st own home).

KB Home responded:
Congratulations on your first home! We're glad to hear that you had such a positive experience working with our team.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Lancaster SoCal Home

  • Dennis B.
  • Verified HomeBuyer
  • March 26, 2024
  • Lancaster, CA

Realty and build staff are top notch! Sophia, Juan and Dennis were great! Only issue in the entire home buying process was caused by SC Edison’s inability to meet deadlines for meter install and home energize, which delayed closing by 2 months

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5