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KB Home Reviews in Modesto, CA

What Modesto Homeowners Have to Say About KB Home.

Read all 101 verified reviews from homeowners that built a new home with KB Home in the Modesto area. Modesto homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Modesto Area

101 Reviews in Modesto Area

Ratings by Category

Overall 4.6

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.5

KB Home in Modesto Area

View Homes

Customer Reviews

Marie

  • Marie M.
  • Verified HomeBuyer
  • July 28, 2023
  • Patterson, CA

We was wondering but the team was so wonderful and professional that we was confident at the end. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad experience all around

  • Damon J.
  • Verified HomeBuyer
  • July 06, 2023
  • Turlock, CA

Loan process was easy until it came time to close all these excuses if what was needed or missing kept pushing closing back a week then back another week! Upgrades in home have poor craftsmanship dings scrapes & scratches on upgraded cabinets Tub insert not connected to wall attachment this creates repairmen to come make a mess to fix the issues that should have been completed correctly in the first place Holes in ceilings around fire sprinkler and around outlet covers Faulty plumbing causing flooding in the house first day we moved in

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Smooth

  • Tyrell M.
  • Verified HomeBuyer
  • June 14, 2023
  • Hughson, CA

Happy to be in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very disappointed will not recommend Kb Homes to anyone.

  • Atorina S.
  • Verified HomeBuyer
  • June 14, 2023
  • Turlock, CA

Suzanne, was so kind and helpful. This is why I made the decision to purchase this home. This was my fourth brand new home. The few people I met while building this house were also very helpful like Scott and Mike but anyone in higher offices were very rude and not helpful I would not recommend Kb Homes to anyone, very cheaply, built so disappointed.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

Sales department was good, person that follows up on issues that nee to be fix is good

  • Samuel V.
  • Verified HomeBuyer
  • April 30, 2023
  • Turlock, CA

KB subcontractors do not pay attention to details, appears they just want to finish the job. I found several problems for a new house, heater was not working, gutters were not sealed and leveled correctly when I talked to subcontractor to repair them was reluctant to do it. Roof was missing a tile and some other were not aligned properly and same situation subcontractor did not have disposition to fix the problem I had to insist the roof had problems. More over one window not finished outside is missing a piece, main door entrance not sealed properly, found problems under kitchen island, the ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Timely and professional home buying experience

  • Alice S.
  • Verified HomeBuyer
  • April 21, 2023
  • Turlock, CA

KB personal, the sales team and construction management, were all very professional and helpful. They gave me guidance on every step of the home buying process. The new house was delivered to me very timely and KB followed up with me several times to assure I knew how to manage the new home's various amenities.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful experience overall

  • Nicholas S.
  • Verified HomeBuyer
  • April 21, 2023
  • Hughson, CA

Our entire team from KB homes that we dealt with, including Dawn, Richard, Phillip and Ruben were amazing. They made the process very easy and communicated very well. They ensured our home was done to our liking.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Best home buying experience ever!

  • John P.
  • Verified HomeBuyer
  • April 11, 2023
  • Hughson, CA

It was a genuine pleasure working with Ruby, Richard, Sue and everyone else on the KB team to guide us through the home buying process in a cordial, friendly, responsive and informed manner every step of the way. I highly recommend KB Home to anyone ready to make their next home purchase a satisfying and enjoyable experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The best customer service staff and construction team!

  • Cathy K.
  • Verified HomeBuyer
  • February 28, 2023
  • Turlock, CA

I'm extremely happy with my new home! The customer service follow-up is amazing. The construction crew is always knowledgeable, professional, and quick to respond. Would definitely recommend KB Home to any of my friends or family.

KB Home responded:
Congratulations on your new home, Cathy! We're so glad to hear that you're happy with your experience working with the KB Home team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb

  • Jennifer G.
  • Verified HomeBuyer
  • February 01, 2023
  • Patterson, CA

I love my house, and KB has been great at fixing any issues that arise

KB Home responded:
We're thrilled to hear that you love your new home, Jennifer! Thank you so much for sharing your positive experience with us.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Average Quality

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2023
  • Hughson, CA

Home is beautiful, however, there were a lot of little details that did not meet my expectations for the price paid. Cabinets had issues, crown molding had issues, flooring seems uneven in some areas.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

KB home helped us achieved this

  • Samuel D.
  • Verified HomeBuyer
  • January 27, 2023
  • Patterson, CA

The sale rep Donna was really helpful and we can’t thank her enough. She kept encouraging and worked with us to the end and we are so happy we were able to get this home. Thanks to the builder too for their support as well with several price deductions to match up with the sale of our condo in order to be able to buy the new home

KB Home responded:
Thank you so much for sharing these kind words with Donna and the rest of the team here at KB Home, Samuel! We're thrilled to hear that you love your new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very Professional and Experienced Home Builders

  • Forrest A.
  • Verified HomeBuyer
  • January 18, 2023
  • Hughson, CA

Working with KB Homes has been great, every step of the process has been made easier by helpful and knowledgeable staff in the Sales Office, the Design Center, and in the field. Some quality issues have shown up after move-in but the KB Team has continued their effort to get all the issues fixed as soon as they, or their contractors, can.

KB Home responded:
We appreciate you taking the time to share your experience with us, Forrest! Thank you for sharing these kind words with the team.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Inlove wirh my home

  • Rodolfo P.
  • Verified HomeBuyer
  • January 04, 2023
  • Hughson, CA

I love my home im so happy with it! I would recommend kb homes to family and friends

KB Home responded:
Thank you so much for sharing your KB Home experience with us, Rodolfo! We're thrilled that you're happy with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Headley Lane

  • Anonymous
  • Verified HomeBuyer
  • December 06, 2022
  • Patterson, CA

Not what we expected from a brand new home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

very responsive on any call when I have a question.

  • Charles A.
  • Verified HomeBuyer
  • November 23, 2022
  • Patterson, CA

will not hesitate to refer someone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleasant

  • Ivan O.
  • Verified HomeBuyer
  • October 18, 2022
  • Patterson, CA

The house is amazing, there are a few things to be fix but the crews fix them asap.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Okay. Happy to still be in California

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2022
  • Patterson, CA

The administrative side of things (studio visit and sales agents) we're great. Couldn't ask for an easier experience! Sales agents and our loan officer were absolutely FANTASTIC. KB is a reputable company but I was disappointed in the quality of the home. The longer we're here, the more we see paint that doesn't match, drywall repairs that were never fully repaired, and walls or base that isn't/aren't straight. Paint isn't a huge issue...I have almost ten years of experience in the paint world that I can fix these issues myself, they're just cumbersome. The nails and trash in our ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

KB Home - A big issue In the house is taking over a month to fix.

  • Vivian T.
  • Verified HomeBuyer
  • August 01, 2022
  • Patterson, CA

A big issue In the house is taking over a month to fix. More issues arise as initial problem hasn’t been fixed. Dealing with our representative is just a pain and an overall bad experience. She doesn’t know how to resolve and de-escalate issues/situations. Would wish to have a more professional representatives and a better built home.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

KB Home - It was long process and if you’re patient it can become well

  • Anthony W.
  • Verified HomeBuyer
  • July 05, 2022
  • Patterson, CA

It was long process and if you’re patient it can become well worth it

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

KB Home - Great overall builder.

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Hughson, CA

Great overall builder. Easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible experience with the whole process, bad communication and terrible follow thru on items that STILL NEED ATTENTION!!,

  • Antonio A.
  • Verified HomeBuyer
  • January 18, 2022
  • Hughson, CA

Do not buy a home or enter an agreement to buy a HB HOME! Would NOT RECOMMEND, EVEN TO MY WORST ENEMY if I had one.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

KB Home - Great house other than attention to detail, and having to run

  • Trent D.
  • Verified HomeBuyer
  • January 13, 2022
  • Hughson, CA

Apparently I can't post a true review

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

KB Home - Everything went well with the purchase of the home.

  • Octavio S.
  • Verified HomeBuyer
  • December 17, 2021
  • Hughson, CA

Everything went well with the purchase of the home. Javier helped out a lot and was always attentive with any issues that occurred.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Poor workmanship noticed throughout the home areas, Lack of reponse from KB Home Builder's staff.

  • Anonymous
  • Verified HomeBuyer
  • December 12, 2021
  • Hughson, CA

Very poor workmanship noticed across different areas of home. Home looks new, but feeling is old becuase of numerous issued noticed after we moved in. It has been over 2 months since we closed Escrow, but warrany folks have been unable to resolve all issues. Issues that have been resolved were not done on a timely manner either. I truely feel that there was a lack of supervising from KB Home during the time home was buiilt resulted, due to which all the messy situations wr are going through now.

KB Home responded:
Hi, I'm sorry for any frustration with your home and your experience. I'd like to ask a manager to contact you to look into this for you. If you will email our Customer Relations team at CustomerRelations@kbhome.com, we'll make sure a representative reaches out to you as soon as possible. - Sheila

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1