KB Home Reviews in Modesto, CA
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What Modesto Homeowners Have to Say About KB Home.
Read all 75 verified reviews from homeowners that built a new home with KB Home in the Modesto area. Modesto homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Modesto Area
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Customer Reviews
Not like it used to be
- Anonymous
- Verified HomeBuyer
- September 06, 2024
- Patterson, CA
The Sales personnel are very knowledgeable and professional, if you want a good quality home you have to pay for it, you don't get what you used to anymore, examples are bathroom medicine cabinet, extra or not included, driveway garage outdoor lights not included, lots are small, lot premiums are expensive, a lot of the neighbors don't keep up their yards,
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Home
- David R.
- Verified HomeBuyer
- May 18, 2020
- Ceres, CA
Last details on the house look the they finished in a rush there is a lot gaps, cracks and the outlets start falling apart.
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
KB Home - They were very good at communicating updates including material
- Brenda B.
- Verified HomeBuyer
- October 19, 2021
- Patterson, CA
They were very good at communicating updates including material shortages and revised schedules
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Overall good with some issues along the way
- Ever P.
- Verified HomeBuyer
- September 07, 2024
- Patterson, CA
Know what you want come in with a realtor to look at model homes
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
The people were great
- David S.
- Verified HomeBuyer
- October 05, 2021
- Hughson, CA
Enjoyed working with all of KBs employees. They were helpful in building our new home.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
KB Home - Made our first time home buyer experience a great one.
- Anonymous
- Verified HomeBuyer
- January 19, 2021
- Patterson, CA
Made our first time home buyer experience a great one.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Home
- Jose A.
- Verified HomeBuyer
- September 24, 2019
- Ceres, CA
Good experience
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Great sale agent & loan officer. Poor rates.
- Anonymous
- Verified HomeBuyer
- October 01, 2024
- Patterson, CA
KB loan rates are very high. Great customer service from buying and after moving in.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good
- Kwasi O.
- Verified HomeBuyer
- February 27, 2024
- Patterson, CA
The entire buying process was good. For the amount and quality of the home was fair. Response to any questions was added immediately.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lot of email and finally we did it
- Shemiran B.
- Verified HomeBuyer
- October 12, 2023
- Turlock, CA
It was good experience and i will recommend to my friends
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Everything went well with the purchase of the home.
- Octavio S.
- Verified HomeBuyer
- December 17, 2021
- Hughson, CA
Everything went well with the purchase of the home. Javier helped out a lot and was always attentive with any issues that occurred.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - It was long process and if you’re patient it can become well
- Anthony W.
- Verified HomeBuyer
- July 05, 2022
- Patterson, CA
It was long process and if you’re patient it can become well worth it
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
Average Quality
- Anonymous
- Verified HomeBuyer
- January 31, 2023
- Hughson, CA
Home is beautiful, however, there were a lot of little details that did not meet my expectations for the price paid. Cabinets had issues, crown molding had issues, flooring seems uneven in some areas.
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Headley Lane
- Anonymous
- Verified HomeBuyer
- December 06, 2022
- Patterson, CA
Not what we expected from a brand new home.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 5
KB Home - Great house other than attention to detail, and having to run
- Trent D.
- Verified HomeBuyer
- January 13, 2022
- Hughson, CA
Apparently I can't post a true review
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
KB Home - A big issue In the house is taking over a month to fix.
- Vivian T.
- Verified HomeBuyer
- August 01, 2022
- Patterson, CA
A big issue In the house is taking over a month to fix. More issues arise as initial problem hasn’t been fixed. Dealing with our representative is just a pain and an overall bad experience. She doesn’t know how to resolve and de-escalate issues/situations. Would wish to have a more professional representatives and a better built home.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Inability & miscommunication to get the different trades to repair and install in a timely manner.
- Anonymous
- Verified HomeBuyer
- August 19, 2021
- Hughson, CA
Homes are nice for the most part. Be sure to do your research and stay on top of things along the way. Seems like there is too much pressure to give people there keys but not fix build issues right away, that shouldn't be there in the first place. Holding trades accountable would be a good start.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
KB Home - Builder does not response in a timely manner to fix issues.
- Anonymous
- Verified HomeBuyer
- June 08, 2021
- Patterson, CA
Builder does not response in a timely manner to fix issues. Have been in my new house for a little over a month and had issues with lights falling, sink not working, water heater leaking.
Total Score 3
Quality 2
Trustworthiness 2
Value 5
Responsiveness 1
Sales department was good, person that follows up on issues that nee to be fix is good
- Samuel V.
- Verified HomeBuyer
- April 30, 2023
- Turlock, CA
KB subcontractors do not pay attention to details, appears they just want to finish the job. I found several problems for a new house, heater was not working, gutters were not sealed and leveled correctly when I talked to subcontractor to repair them was reluctant to do it. Roof was missing a tile and some other were not aligned properly and same situation subcontractor did not have disposition to fix the problem I had to insist the roof had problems. More over one window not finished outside is missing a piece, main door entrance not sealed properly, found problems under kitchen island, the ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Horrible experience with the whole process, bad communication and terrible follow thru on items that STILL NEED ATTENTION!!,
- Antonio A.
- Verified HomeBuyer
- January 18, 2022
- Hughson, CA
Do not buy a home or enter an agreement to buy a HB HOME! Would NOT RECOMMEND, EVEN TO MY WORST ENEMY if I had one.
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Very disappointed will not recommend Kb Homes to anyone.
- Atorina S.
- Verified HomeBuyer
- June 14, 2023
- Turlock, CA
Suzanne, was so kind and helpful. This is why I made the decision to purchase this home. This was my fourth brand new home. The few people I met while building this house were also very helpful like Scott and Mike but anyone in higher offices were very rude and not helpful I would not recommend Kb Homes to anyone, very cheaply, built so disappointed.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 4
Miss.
- Eugenea L.
- Verified HomeBuyer
- August 03, 2024
- Patterson, CA
It was one of the worst experiences of my life and now that I have moved in there are even more issues
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
NEVER AGAIN
- Derek A.
- Verified HomeBuyer
- December 06, 2023
- Hughson, CA
KB WILL NEVER GET MY BUSINESS OR HARD EARNED $$$ EVER AGAIN, PULTE HOMES FROM HERE ON OUT.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bad experience all around
- Damon J.
- Verified HomeBuyer
- July 06, 2023
- Turlock, CA
Loan process was easy until it came time to close all these excuses if what was needed or missing kept pushing closing back a week then back another week! Upgrades in home have poor craftsmanship dings scrapes & scratches on upgraded cabinets Tub insert not connected to wall attachment this creates repairmen to come make a mess to fix the issues that should have been completed correctly in the first place Holes in ceilings around fire sprinkler and around outlet covers Faulty plumbing causing flooding in the house first day we moved in
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor workmanship noticed throughout the home areas, Lack of reponse from KB Home Builder's staff.
- Anonymous
- Verified HomeBuyer
- December 12, 2021
- Hughson, CA
Very poor workmanship noticed across different areas of home. Home looks new, but feeling is old becuase of numerous issued noticed after we moved in. It has been over 2 months since we closed Escrow, but warrany folks have been unable to resolve all issues. Issues that have been resolved were not done on a timely manner either. I truely feel that there was a lack of supervising from KB Home during the time home was buiilt resulted, due to which all the messy situations wr are going through now.
KB Home responded:
Hi, I'm sorry for any frustration with your home and your experience. I'd like to ask a manager to contact you to look into this for you. If you will email our Customer Relations team at CustomerRelations@kbhome.com, we'll make sure a representative reaches out to you as soon as possible. - Sheila
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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