KB Home Reviews in Modesto, CA
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What Modesto Homeowners Have to Say About KB Home.
Read all 84 verified reviews from homeowners that built a new home with KB Home in the Modesto area. Modesto homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Modesto Area
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Customer Reviews
Inability & miscommunication to get the different trades to repair and install in a timely manner.
- Anonymous
- Verified HomeBuyer
- August 19, 2021
- Hughson, CA
Homes are nice for the most part. Be sure to do your research and stay on top of things along the way. Seems like there is too much pressure to give people there keys but not fix build issues right away, that shouldn't be there in the first place. Holding trades accountable would be a good start.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
KB Home - Builder does not response in a timely manner to fix issues.
- Anonymous
- Verified HomeBuyer
- June 08, 2021
- Patterson, CA
Builder does not response in a timely manner to fix issues. Have been in my new house for a little over a month and had issues with lights falling, sink not working, water heater leaking.
Total Score 3
Quality 2
Trustworthiness 2
Value 5
Responsiveness 1
Sales department was good, person that follows up on issues that nee to be fix is good
- Samuel V.
- Verified HomeBuyer
- April 30, 2023
- Turlock, CA
KB subcontractors do not pay attention to details, appears they just want to finish the job. I found several problems for a new house, heater was not working, gutters were not sealed and leveled correctly when I talked to subcontractor to repair them was reluctant to do it. Roof was missing a tile and some other were not aligned properly and same situation subcontractor did not have disposition to fix the problem I had to insist the roof had problems. More over one window not finished outside is missing a piece, main door entrance not sealed properly, found problems under kitchen island, the ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Horrible experience with the whole process, bad communication and terrible follow thru on items that STILL NEED ATTENTION!!,
- Antonio A.
- Verified HomeBuyer
- January 18, 2022
- Hughson, CA
Do not buy a home or enter an agreement to buy a HB HOME! Would NOT RECOMMEND, EVEN TO MY WORST ENEMY if I had one.
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Very disappointed will not recommend Kb Homes to anyone.
- Atorina S.
- Verified HomeBuyer
- June 14, 2023
- Turlock, CA
Suzanne, was so kind and helpful. This is why I made the decision to purchase this home. This was my fourth brand new home. The few people I met while building this house were also very helpful like Scott and Mike but anyone in higher offices were very rude and not helpful I would not recommend Kb Homes to anyone, very cheaply, built so disappointed.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 4
Miss.
- Eugenea L.
- Verified HomeBuyer
- August 03, 2024
- Patterson, CA
It was one of the worst experiences of my life and now that I have moved in there are even more issues
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
NEVER AGAIN
- Derek A.
- Verified HomeBuyer
- December 06, 2023
- Hughson, CA
KB WILL NEVER GET MY BUSINESS OR HARD EARNED $$$ EVER AGAIN, PULTE HOMES FROM HERE ON OUT.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bad experience all around
- Damon J.
- Verified HomeBuyer
- July 06, 2023
- Turlock, CA
Loan process was easy until it came time to close all these excuses if what was needed or missing kept pushing closing back a week then back another week! Upgrades in home have poor craftsmanship dings scrapes & scratches on upgraded cabinets Tub insert not connected to wall attachment this creates repairmen to come make a mess to fix the issues that should have been completed correctly in the first place Holes in ceilings around fire sprinkler and around outlet covers Faulty plumbing causing flooding in the house first day we moved in
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor workmanship noticed throughout the home areas, Lack of reponse from KB Home Builder's staff.
- Anonymous
- Verified HomeBuyer
- December 12, 2021
- Hughson, CA
Very poor workmanship noticed across different areas of home. Home looks new, but feeling is old becuase of numerous issued noticed after we moved in. It has been over 2 months since we closed Escrow, but warrany folks have been unable to resolve all issues. Issues that have been resolved were not done on a timely manner either. I truely feel that there was a lack of supervising from KB Home during the time home was buiilt resulted, due to which all the messy situations wr are going through now.
KB Home responded:
Hi, I'm sorry for any frustration with your home and your experience. I'd like to ask a manager to contact you to look into this for you. If you will email our Customer Relations team at CustomerRelations@kbhome.com, we'll make sure a representative reaches out to you as soon as possible. - Sheila
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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