KB Home Reviews in Oakland Alameda, CA

What Oakland Alameda Homeowners Have to Say About KB Home.

Read all 85 verified reviews from homeowners that built a new home with KB Home in the Oakland Alameda area. Oakland Alameda homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Oakland-Alameda Area

85 Reviews in Oakland-Alameda Area

Star Rating Breakdown

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.4

KB Home in Oakland-Alameda Area

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Customer Reviews

KB’s new houses

Anonymous
Verified HomeBuyer
October 15, 2019
Newark, CA

the quality and designs of new houses has been improved a lot, but there are still some rooms for KB home to further improve.

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

Really Poor Quality

Anonymous
Verified HomeBuyer
October 09, 2019
Newark, CA

Really disappointed with the some of the house quality feature vs what being communicated.

KB Home responded:
Hello, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -Brian

Total Score 1

Quality 1

Trustworthiness 3

Responsiveness 5

KB Home - Awesome community , location and beautiful houses.

Naitik S.
Verified HomeBuyer
September 17, 2019
Newark, CA

Awesome community , location and beautiful houses.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

SO HAPPY WITH OUR NEW HOME

Randolph A.
Verified HomeBuyer
September 17, 2019
Hayward, CA

From the sales team to the detailer and final walk through we are extremely happy with our experience and our new home!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

KB Homes - The Best Builder

Thenmozhi D.
Verified HomeBuyer
September 10, 2019
Newark, CA

Our home purchase was completely smooth. We enjoyed the home designing experience and the walk through sessions of how our house is being built. The final walk thru and handover was a very pleasant experience with Nicole. She is the BEST!!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Customer Service

Tuan N.
Verified HomeBuyer
August 20, 2019
Newark, CA

The KB team provides excellent customer services in all aspects of home buying.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

Karthikeyan R.
Verified HomeBuyer
July 31, 2019
Newark, CA

Nicole and Pam helped us greatly through our purchase and move in.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Had a very good home buying experience with KB.

Anonymous
Verified HomeBuyer
March 13, 2019
Hayward, CA

Had a very good home buying experience with KB. So far enjoying the new home without any problems and staff is very responsive too.

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Real estate agent is the key to a home purchase!

Joel D.
Verified HomeBuyer
February 27, 2019
Brentwood, CA

Real estate agent is the key to a home purchase! Look for someone with a heart!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Wonderful!

Anonymous
Verified HomeBuyer
January 16, 2019
Dublin, CA

Wonderful!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

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