KB Home Reviews in Riverside San Bernardino, CA

Buying our first home was a huge milestone, and KB Home made the experience a positive one. From the beginning, the process was well organized, and the team was always available to answer our questions. A special thank you to our superintendent, Michael, who exceeded our expectations. He was knowledgeable, patient, and genuinely cared about making sure our home was right. Even after closing, he continued to follow up with us, which showed how committed he is to his homeowners. That ***** of service made us feel supported long after we received our keys. We're grateful to the entire KB Home team for helping us through this journey and would happily recommend them to anyone looking for a new home. ... More

It's was great

The person who was supposed to follow up with me tried to reach out to me once via phone but that was it. I guess he came by the house while I was at work and introduced himself to my parents. They said he seems really nice and they gave him the list of items that might need looking at but nothing has been done. Also, there looks to be some oil "spills" or something like that on the rocks/gravel in my front yard that makes it look bad. Not sure who to contact.

the people that helped me Olga, Mike, Jessie, Cj, and Heather made the whole process smooth and any issue I had they took care of it very quickly

The entire process was pretty easy and all the people were very responsive to all our questions/needs.

The overall experience was very positive. Communication was clear and professional throughout the process, questions were answered promptly, and expectations were set from the beginning.

Various issues

Sylvia made my wife and I feel very welcomed and included when purchasing our home and walking us to the home for review. Hope was very responsive to emails every step in the buying process.

You have a very bad Experience with the vendors The materials with which houses are built are the cheapest for the price they cost

We had a very pleasant experience and the communication was great. KB went above and beyond for us.

Absolutely stunning home from real professionals. Everyone was kind, *****eous, and most importantly, always responsive! The entire team has been, and continues to be amazing to work with. If I ever move, it will be to another KB Home!

The superintendent has been attentive and ***** has been very warm and welcoming during our experience. This was plan B in our homebuying journey, but the experience has made us feel blessed we got here! My wife and I are pretty happy so far with our home.

KB sales office was absolutely amazing. She was very responsive and professional.

We love our new home and all of the included upgrades in the price. Also, we did not spend much on upgrades and it was great overall. We also love the community and the people involved in the process who made this possible.

From the start to present my experience with kb homes is the best they were patient with me very knowledgeable and informative every step of the way I didn’t feel rushed and or forced to do anything from the design team the build team and sales team everyone is A 1 in my opinion

The sales rep was knowledgeable and helpful. Loan process was smooth and KB even has insurance service, making the purchase a very pleasant experience. The after sales warranty service was on time and helpful.

Hello, it was a pleasure working with our Kb agent and loan officer. They made everything so easy for us and it was a really smooth process. I would definitely purchase another home in the near future. Customer service agents were also helpful and really nice. Thank you everyone.

We were completely satisfied with the entire process, constant updates on the progress along the way.

Both this guys are super friendly. Every week during the building process they contacted me and asked if I had any questions about the house. Juan updated me on the progress of the house. After home was completed I had a few things that needed to be fixed and Anthony and Juan responded very quickly and completed the work instantly. I give Juan and Anthony five stars and ten out of ten. Great job guys!

First time buying a home and I’m happy with kb being my first home purchase the whole team have been great from the beginning process of the purchased even after moved in they’ve been doing a good job staying in touch making sure everything is ok I would 100% recommend KB homes

Our hime buying experience with KB Homes is very smooth and stress free. We were able to purchase our first home with the help of our amazing KB Homes sales agent Ben R. and KB Homes Loans agent John F. They provided excellent service and they made home buying easy and stress free for us.

We are very happy and satisfied with our home buying experience. Thanks to our very kind and informative realtor Mark who walk us through thorougly and helped us to close on just 18 days. We are also thankful to our loan officer team Juan and Janelle who is always on top of everything to help us get the best interest rate and maximize our incentives. We are very happy with all the assistance pre buying and post buying service they provide us. We are happy and proud KB home owner. The house is fit for our needs and the locations is really what we wanted.

It was an easy and smooth buying experience

I had an exceptional experience with KB Home from start to finish. From the moment I walked into the office, I was nervous and unsure if I would even qualify or be able to afford a home. Angelina immediately made me feel comfortable, confident, and reassured that I was in good hands. She truly created a meaningful experience for my son and me that I will always remember. Luis kept me consistently informed with weekly construction updates and was always responsive to my emails, which made me feel involved and at ease throughout the process. William and Rosanna worked incredibly hard on my loan and made what once felt impossible, possible. They were always available to answer my questions and made sure I understood every step. What stood out the most was the communication and genuine care from the entire team. I never felt alone or uncertain—they made the entire process smooth, supportive, and stress-free. I’m beyond grateful for this team and highly recommend KB Home to anyone looking for not just a house, but a truly positive and life-changing experience. ... More

Janelle and juan helped out great in the process . Made everything easy and very communicative when i reached out for assistance. Never took long to respond . Great experience 10/10!