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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1218 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1218 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

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Customer Reviews

Worth the wait

  • Anonymous
  • Verified Homebuyer
  • October 23, 2026
  • Riverside, CA

Im glad i was able to find a home with ***** catania citrine. It was indeed a little bit long of a waiting process from construction to eventual moving into a new home but worth it. For a first time home buyer it was such an experience

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

I'm just disappointed about parking issues ,not foretelling about fire zones in front of my home not informed

  • Anonymous
  • Verified Homebuyer
  • October 20, 2026
  • Riverside, CA

Overall the home is well built ,little things ,flooring ,closet bracket fell down with clothing applied,irrigation system flooding when turn on needed repair

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

I had an excellent experience with the builder from purchase to move-in. The home quality is great, and the team was professional, and helpful

  • Cherish P.
  • Verified Homebuyer
  • October 15, 2026
  • Lake Elsinore, CA

Overall Process: Excellent experience from purchase to move-in. Very smooth and satisfying. Quality and Value: Excellent quality, beautiful home, and great value for the money. Builder's Team: Very professional, helpful, and responsive. They kept their promises and answered questions on time. Recommendation: I highly recommend this builder for their quality homes, excellent service, and customer support. 100% satisfied!

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us ,Cherish!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Virginia A.
  • Verified Homebuyer
  • October 15, 2026
  • Victorville, CA

I recently purchased two homes from KB Home, and I could not be happier with my decision. From day one all the way through to closing and delivery, the entire process was seamless, professional, and completely stress free. The quality of the homes and the ***** of communication exceeded my expectations. I want to give a special thank you to *****, *****, and *****. Their outstanding service, dedication, and guidance made a huge difference in my homebuying journey. They truly went above and beyond to ensure everything was perfect. If you are looking to buy a brand new home, I highly recommend ...

KB Home responded:
We're glad to hear that our team was able to provide such a positive experience for you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall Above Average Experience

  • Nguyen N.
  • Verified Homebuyer
  • October 15, 2026
  • Perris, CA

1. Juan the loan officer could have been more customer service friendly rather than seeming like we were just a job he needed to complete. 2. The main bathroom shower faucet is loose and a screw is not seated properly. 3. While the dryer was being installed, we found out it was missing a fuse. Had to intall myself and lost on an installation service charge from best buy. 3. The bolts on the garage popped out. 4. Downlights in living room didnt work when we moved in. 5. Keys dont work nicely on front door and garage door.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Would definitely recommend

  • Patrick A.
  • Verified Homebuyer
  • October 14, 2026
  • Menifee, CA

From beginning to end our home buying experience was amazing. The care, attention, knowledge and transparency from the employees was by far the most trust building part of the process. Beyond that, the quality and build of the home were and continue to be well worth the cost and investment.

KB Home responded:
We're thrilled to hear that our team was able to provide such a positive experience for you, Patrick!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding from start

  • Troy Michael M.
  • Verified Homebuyer
  • October 13, 2026
  • Corona, CA

We are extremely happy with our new home and the overall homebuying experience. From the beginning, the entire process was smooth, professional, and well-organized. The communication, customer service, and attention to detail really stood out. Everyone we worked with was helpful, knowledgeable, and responsive to our questions and concerns. We truly appreciate the effort that went into making this such a positive experience and couldn't be happier with our decision to purchase our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home, great price and great people we worked with.

  • Anonymous
  • Verified Homebuyer
  • October 13, 2026
  • Corona, CA

We love our home. Thank you, KB team, for building it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Ricardo W.
  • Verified Homebuyer
  • October 06, 2026
  • San Jacinto, CA

The KB Home Team were great with us. Didn't have any issues with them at all. KB Homes should be the place to buy a home with.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with our team, Ricardo!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth, easy process

  • Shane H.
  • Verified Homebuyer
  • October 04, 2026
  • Ontario, CA

The entire experience was straightforward and problem free with everything handled efficiently and without any issues.

KB Home responded:
Thank you for sharing your positive KB Home experience with us, Shane!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was perfect

  • Suzanna M.
  • Verified Homebuyer
  • October 01, 2026
  • Ontario, CA

Overall service and their willingness to answer all my questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Closing was very stressful. I can get into so many details of this escrow but in the end it was stressful. Now dealing with issues around the home.

  • Matthew F.
  • Verified Homebuyer
  • September 28, 2026
  • Riverside, CA

Closing was very stressful. I can get into so many details of this escrow but in the end it was stressful. Now dealing with issues around the home.

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 5

I expect Perfection and the builders should too.

  • Joshua Michael R.
  • Verified Homebuyer
  • September 28, 2026
  • Winchester, CA

When someone is buying their first home and spending $650,000+, the standard should be high. Builders need to aim for perfection, not "good enough." My house felt alright — rough around the edges but acceptable. That mindset has to change. The quality needs to be better. At this price point, that is not okay. High standards should be the starting point, not something extra.

Total Score 5


Quality 3

Trustworthiness 2

Responsiveness 1

Why Did You?

  • Richard Alden C.
  • Verified Homebuyer
  • September 18, 2026
  • Moreno Valley, CA

I was very unpleased with architecture designing of a few areas, can't believe nobody caught these very obvious oversights. The laundry room has a rack with a top for supplies and a rod to hang cloths right? wrong was built on the same side of the washer and dryer go making it useless, the other problem is why wouldn't someone make a garage that you can park a truck in it, how about a driveway a few feet less and the garage a few feet longer, everyone that owns truck would gladly take that trade. Know I have to park my 100,000 dollar Ford F150 Raptor in the blazing sun every day, very ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic

  • Anonymous
  • Verified Homebuyer
  • September 15, 2026
  • Corona, CA

The whole process was very easy and the staff are really professional. They help you throughout the entire process.

KB Home responded:
We're thrilled to hear that our team was able to provide such a positive experience for you, Benjamin!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience

  • Anonymous
  • Verified Homebuyer
  • September 15, 2026
  • Perris, CA

My experience with KB Home was excellent. The home-buying process was very smooth, and the team was always available to help me and answer my questions.

KB Home responded:
We're glad to hear that our team was able to provide an excellent experience for you, Enrique!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional service throughout

  • Anonymous
  • Verified Homebuyer
  • September 12, 2026
  • Corona, CA

All employees were very professional and helpful. Special thanks to sales agent, site construction manager and and everyone involved in the loan process. Also thanks to customer service folks!

KB Home responded:
Thank you for sharing your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

OVER ALL EXPERIENCE

  • Anonymous
  • Verified Homebuyer
  • September 11, 2026
  • Ontario, CA

SALES REPRESENTATIVE & ***** PORTION. SO SO EXPERIENCE. AFTER WE MOVED IN, CUSTOMER RELATIONSHIP DID ELEVATE MY TRUST ABOUT KB.

KB Home responded:
Thank you for taking the time to share your KB Home experience with us, David!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB homes was great at communicating with us throughout our experience.

  • Anonymous
  • Verified Homebuyer
  • September 09, 2026
  • Ontario, CA

Tonya from KB homes really made our experience a great one. She helped us every step of the way and answered all of our questions.

KB Home responded:
Thank you for sharing these kind words with Tonya and the rest of our team, Sandra!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My KB Experience

  • Howard A. H.
  • Verified Homebuyer
  • September 08, 2026
  • San Jacinto, CA

Excellent location with plenty of beautiful floor plan options. Affordable pricing, a terrific sales representative, followed by an outstanding mortgage and ***** experience, saving us money, and excellent support from the project superintendent, and the after move-in support rep. Thanks, KB Home!

KB Home responded:
We appreciate you sharing your positive experience with us, Howard!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

VERY HAPPY Customer!!

  • Kyle John L.
  • Verified Homebuyer
  • September 02, 2026
  • Winchester, CA

Doug the superintendent and Sylvia ***** my Sales Counselor made my home buying experience the best I could ever ask for. I am very happy with everything and they made it exceptional great job KB Homes I am very happy with my purchase. I will be referring everyone who is looking to buy a home to KB neighborhoods in the future

KB Home responded:
Thank you for sharing these kind words with the entire team here at KB Home, Kyle!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was awesome everyone was helpful.

  • Christy S.
  • Verified Homebuyer
  • August 25, 2026
  • Ontario, CA

Everything was great and everyone was helpful.

KB Home responded:
Thanks for taking the time to share your positive experience with us, Christy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceeding expectations

  • Anonymous
  • Verified Homebuyer
  • August 24, 2026
  • Riverside, CA

Exceeding expectations on the quality and customer service

KB Home responded:
Thanks for taking the time to share your positive KB Home experience with us!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

8 out of 10

  • Anonymous
  • Verified Homebuyer
  • August 23, 2026
  • Chino, CA

overall the experience was good

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Kb Homes Review

  • Marco A.
  • Verified Homebuyer
  • August 21, 2026
  • San Jacinto, CA

I had an excellent experience with KB Homes from start to finish\! Purchasing a new construction home is a huge decision, and the entire team made the process feel smooth, exciting, and reassuring\. Everyone I worked with was professional, knowledgeable, responsive, and genuinely committed to making sure I was happy with my home\. They were always willing to answer my questions, explain the process, and keep me informed throughout the different stages of construction and closing\. I especially appreciated the attention to detail and the way the team addressed any questions or concerns along ...

KB Home responded:
We're thrilled to hear that our team was able to provide such a positive experience for you, Marco!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5