KB Home Reviews in Riverside San Bernardino, CA

The entire experience was straightforward and problem free with everything handled efficiently and without any issues.

Overall service and their willingness to answer all my questions.

Closing was very stressful. I can get into so many details of this escrow but in the end it was stressful. Now dealing with issues around the home.

When someone is buying their first home and spending $650,000+, the standard should be high. Builders need to aim for perfection, not "good enough." My house felt alright — rough around the edges but acceptable. That mindset has to change. The quality needs to be better. At this price point, that is not okay. High standards should be the starting point, not something extra.

I was very unpleased with architecture designing of a few areas, can't believe nobody caught these very obvious oversights. The laundry room has a rack with a top for supplies and a rod to hang cloths right? wrong was built on the same side of the washer and dryer go making it useless, the other problem is why wouldn't someone make a garage that you can park a truck in it, how about a driveway a few feet less and the garage a few feet longer, everyone that owns truck would gladly take that trade. Know I have to park my 100,000 dollar Ford F150 Raptor in the blazing sun every day, very unpleased that the time wasn't used to see what Californian's drive and see there's a lot of trucks on the road. ... More

The whole process was very easy and the staff are really professional. They help you throughout the entire process.

My experience with KB Home was excellent. The home-buying process was very smooth, and the team was always available to help me and answer my questions.

All employees were very professional and helpful. Special thanks to sales agent, site construction manager and and everyone involved in the loan process. Also thanks to customer service folks!

SALES REPRESENTATIVE & ***** PORTION. SO SO EXPERIENCE. AFTER WE MOVED IN, CUSTOMER RELATIONSHIP DID ELEVATE MY TRUST ABOUT KB.

Tonya from KB homes really made our experience a great one. She helped us every step of the way and answered all of our questions.

Excellent location with plenty of beautiful floor plan options. Affordable pricing, a terrific sales representative, followed by an outstanding mortgage and ***** experience, saving us money, and excellent support from the project superintendent, and the after move-in support rep. Thanks, KB Home!

Doug the superintendent and Sylvia ***** my Sales Counselor made my home buying experience the best I could ever ask for. I am very happy with everything and they made it exceptional great job KB Homes I am very happy with my purchase. I will be referring everyone who is looking to buy a home to KB neighborhoods in the future

Everything was great and everyone was helpful.

Exceeding expectations on the quality and customer service

overall the experience was good

I had an excellent experience with KB Homes from start to finish\! Purchasing a new construction home is a huge decision, and the entire team made the process feel smooth, exciting, and reassuring\. Everyone I worked with was professional, knowledgeable, responsive, and genuinely committed to making sure I was happy with my home\. They were always willing to answer my questions, explain the process, and keep me informed throughout the different stages of construction and closing\. I especially appreciated the attention to detail and the way the team addressed any questions or concerns along the way\. Seeing the home come together from construction to the final walkthrough was an incredible experience, and I couldn't be happier with the finished product\. Buying a home is one of the biggest investments I've ever made, and I'm very happy that I chose KB Homes\. I would absolutely recommend KB Homes to anyone looking for a quality new construction home and a team that truly cares about their customers\. ... More

As a Realtor, I have had the opportunity to work with builders and help many of my clients purchase new construction homes. But this experience is especially personal because I am also a KB Home buyer—and this is my second KB Home purchase in less than two years! I can truly say that I 100% recommend KB Home. 💎💎💎💎💎 From LaVon in the sales department, to Doug on the construction team, the design team, lending team, and customer service every single step of the process was an amazing experience. I absolutely love my beautiful new home in Winchester, California, and I’m extremely grateful to the entire KB Home team for their professionalism, communication, patience, and outstanding customer service. As a Realtor, I have helped clients close transactions with KB Home in the past, and now, as a two-time KB Home buyer myself, I can confidently recommend them to anyone considering purchasing a new construction home. Thank you to the entire KB Home team for helping make my dream come true as a buyer. I am beyond happy with my home and with the experience from beginning to end. Five diamonds in every single step! 💎💎💎💎💎 With appreciation, Sendy M ... More

I had a Kaufman & Broad home in 1993, and the increase in customer service and quality control is very impressive.

Work working with Florence was the best experience ever. She brings great value to KB homes.

It was clear communication from start to finish with pictures and emails every step of the process.

Buying a home is stressful. REALLY stressful. You hope that your realtor(s) will not contribute to that stress. We had almost given up on buying a house before our rental lease expired, and stopped by the Catania office on a whim to see what they had. They had just had someone cancel a deal and the house was available for our time-frame. KB prefers you deal with them directly, but we already had a realtor. KB wants you to use all of their services, including financing and insurance, but they are not pushy with trying to force anything, which is great. We were able to meet with the sales-person every time we needed to for inspections, drop off a check, whatever, they were always there. They allowed us to have our own inspector, and the list of items was as you would expect for a brand-new house. Only a few cosmetic items. Everything on our list was fixed and the whole house gone over with the property manager. We have had to contact support a couple of times for questions, and 1 issue (needed to replace a broken screen), and they took care of everything quickly. The only reason I'm not giving them 5 stars was because of pushing to change the closing dates. We had already set everything up for a specific closing and move-in, and at the last minute they wanted to move it up a week. That was a lot of added stress right before signing papers, but we got it all done, and moved in. ... More

quality of building, good post sale service, such as quick response to my inquiry and service request when there are problems.

All services that are requested are fixed at a proper timely matter

My experience so far has been great as a second Kb model home buyer. Thank you Kb for all what you did in helping me purchase my 2 new homes.

The sales and construction team were wonderful and so helpful.