KB Home Reviews in Riverside San Bernardino, CA

All employees were very professional and helpful. Special thanks to sales agent, site construction manager and and everyone involved in the loan process. Also thanks to customer service folks!

SALES REPRESENTATIVE & ***** PORTION. SO SO EXPERIENCE. AFTER WE MOVED IN, CUSTOMER RELATIONSHIP DID ELEVATE MY TRUST ABOUT KB.

Tonya from KB homes really made our experience a great one. She helped us every step of the way and answered all of our questions.

Excellent location with plenty of beautiful floor plan options. Affordable pricing, a terrific sales representative, followed by an outstanding mortgage and ***** experience, saving us money, and excellent support from the project superintendent, and the after move-in support rep. Thanks, KB Home!

Doug the superintendent and Sylvia ***** my Sales Counselor made my home buying experience the best I could ever ask for. I am very happy with everything and they made it exceptional great job KB Homes I am very happy with my purchase. I will be referring everyone who is looking to buy a home to KB neighborhoods in the future

Everything was great and everyone was helpful.

Exceeding expectations on the quality and customer service

overall the experience was good

I had an excellent experience with KB Homes from start to finish\! Purchasing a new construction home is a huge decision, and the entire team made the process feel smooth, exciting, and reassuring\. Everyone I worked with was professional, knowledgeable, responsive, and genuinely committed to making sure I was happy with my home\. They were always willing to answer my questions, explain the process, and keep me informed throughout the different stages of construction and closing\. I especially appreciated the attention to detail and the way the team addressed any questions or concerns along the way\. Seeing the home come together from construction to the final walkthrough was an incredible experience, and I couldn't be happier with the finished product\. Buying a home is one of the biggest investments I've ever made, and I'm very happy that I chose KB Homes\. I would absolutely recommend KB Homes to anyone looking for a quality new construction home and a team that truly cares about their customers\. ... More

As a Realtor, I have had the opportunity to work with builders and help many of my clients purchase new construction homes. But this experience is especially personal because I am also a KB Home buyer—and this is my second KB Home purchase in less than two years! I can truly say that I 100% recommend KB Home. 💎💎💎💎💎 From LaVon in the sales department, to Doug on the construction team, the design team, lending team, and customer service every single step of the process was an amazing experience. I absolutely love my beautiful new home in Winchester, California, and I’m extremely grateful to the entire KB Home team for their professionalism, communication, patience, and outstanding customer service. As a Realtor, I have helped clients close transactions with KB Home in the past, and now, as a two-time KB Home buyer myself, I can confidently recommend them to anyone considering purchasing a new construction home. Thank you to the entire KB Home team for helping make my dream come true as a buyer. I am beyond happy with my home and with the experience from beginning to end. Five diamonds in every single step! 💎💎💎💎💎 With appreciation, Sendy M ... More

I had a Kaufman & Broad home in 1993, and the increase in customer service and quality control is very impressive.

Work working with Florence was the best experience ever. She brings great value to KB homes.

It was clear communication from start to finish with pictures and emails every step of the process.

Buying a home is stressful. REALLY stressful. You hope that your realtor(s) will not contribute to that stress. We had almost given up on buying a house before our rental lease expired, and stopped by the Catania office on a whim to see what they had. They had just had someone cancel a deal and the house was available for our time-frame. KB prefers you deal with them directly, but we already had a realtor. KB wants you to use all of their services, including financing and insurance, but they are not pushy with trying to force anything, which is great. We were able to meet with the sales-person every time we needed to for inspections, drop off a check, whatever, they were always there. They allowed us to have our own inspector, and the list of items was as you would expect for a brand-new house. Only a few cosmetic items. Everything on our list was fixed and the whole house gone over with the property manager. We have had to contact support a couple of times for questions, and 1 issue (needed to replace a broken screen), and they took care of everything quickly. The only reason I'm not giving them 5 stars was because of pushing to change the closing dates. We had already set everything up for a specific closing and move-in, and at the last minute they wanted to move it up a week. That was a lot of added stress right before signing papers, but we got it all done, and moved in. ... More

quality of building, good post sale service, such as quick response to my inquiry and service request when there are problems.

All services that are requested are fixed at a proper timely matter

My experience so far has been great as a second Kb model home buyer. Thank you Kb for all what you did in helping me purchase my 2 new homes.

The sales and construction team were wonderful and so helpful.

From the very beginning KB and its people representing them have been amazing. Especially Mike and Rod who have went above be and beyond when we needed help and had questions. They really made it easy for us and made this experience a dream come true

Great team and efficient process

Buying our first home was a huge milestone, and KB Home made the experience a positive one. From the beginning, the process was well organized, and the team was always available to answer our questions. A special thank you to our superintendent, Michael, who exceeded our expectations. He was knowledgeable, patient, and genuinely cared about making sure our home was right. Even after closing, he continued to follow up with us, which showed how committed he is to his homeowners. That ***** of service made us feel supported long after we received our keys. We're grateful to the entire KB Home team for helping us through this journey and would happily recommend them to anyone looking for a new home. ... More

The person who was supposed to follow up with me tried to reach out to me once via phone but that was it. I guess he came by the house while I was at work and introduced himself to my parents. They said he seems really nice and they gave him the list of items that might need looking at but nothing has been done. Also, there looks to be some oil "spills" or something like that on the rocks/gravel in my front yard that makes it look bad. Not sure who to contact.

It's was great

The entire process was pretty easy and all the people were very responsive to all our questions/needs.

the people that helped me Olga, Mike, Jessie, Cj, and Heather made the whole process smooth and any issue I had they took care of it very quickly