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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1062 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1062 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

Great home

  • Anonymous
  • Verified HomeBuyer
  • March 22, 2022
  • Riverside, CA

I feel respected during the entire process, from initial purchase to final move-in. The quality and value of our new home is good till now (one month after move-in). I think the builder team is professional, and they respond to us promptly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - kelly in sales was also great.

  • Paul M.
  • Verified HomeBuyer
  • March 16, 2022
  • Riverside, CA

kelly in sales was also great. rick and hector excellent service, followed up on everything

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First home

  • Genesis M.
  • Verified HomeBuyer
  • March 16, 2022
  • San Jacinto, CA

They make my first home smoth and easy to get

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great work, experience was great as well

  • Pedro F.
  • Verified HomeBuyer
  • March 16, 2022
  • San Jacinto, CA

Great work, experience was great as well

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The structure

  • Jose L.
  • Verified HomeBuyer
  • March 15, 2022
  • Menifee, CA

A lot of upgrades or new state of the art features came with the home that I had no clue but made the process so much cooler. Enjoy every bit of this home, my home. The builder Gregory was amazing to work with, top of the line professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Second time home buyer

  • Junedy C.
  • Verified HomeBuyer
  • March 11, 2022
  • Riverside, CA

Some bumps in the road but we are overall happy with our purchase. Had a small list of things that needed to be addressed when moving in but everyone has been helpful to fix things in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Well worth the wait.

  • Thomas F.
  • Verified HomeBuyer
  • March 09, 2022
  • Upland, CA

The Covid Pandemic caused construction delays and it became frustrating to wait but the final product and service provided by KB was very professional and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy and smooth process

  • Christian M.
  • Verified HomeBuyer
  • March 09, 2022
  • Menifee, CA

I had a great experience overall from our sales representative, loan officer, customer service and even construction. I would definitely buy another home with KB in the future.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Elizabeth (sales) and Ceaser (construction)

  • Joseph G.
  • Verified HomeBuyer
  • March 03, 2022
  • Riverside, CA

Our KB experience was a long process 1year 1month, however Ceaser and Elizabeth were consistent with their follow up and commited to holding up what they said they were going to do. Even after I closed Ceaser went above and beyond to make sure anything that needed fixing was done.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was a nice purchase experience.

  • Tong N.
  • Verified HomeBuyer
  • February 22, 2022
  • Upland, CA

It was a nice purchase experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Really professional and great attitude.

  • Rong X.
  • Verified HomeBuyer
  • February 20, 2022
  • Upland, CA

Really professional and great attitude.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We're very happy with our new home!

  • Theodoro S.
  • Verified HomeBuyer
  • February 16, 2022
  • Fontana, CA

We're very happy with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great team of people everyone was very helpful

  • Kim K.
  • Verified HomeBuyer
  • February 15, 2022
  • Fontana, CA

From start to finish, it was an overall very smooth process. Everyone is always very kind and helpful. With every aspect on the home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful First Home Buying Experience

  • Jacob T.
  • Verified HomeBuyer
  • January 26, 2022
  • Menifee, CA

We purchased our first new home. The experience went smoothly throughout the whole process. Our sales report Jodie has been amazing from the first day we came to see the model homes. She kept us updated on the progress of our new construction build. Our Customer Service Rep AJ has been great. No new home is perfect and there were a few very minor items found after the move in, but AJ was on top of things. All those minor issues were resolved in a timely manner. Sonia at the Design Studio provided us great guidance during the selection process as it can be stressful not knowing what to select ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very happy with process start to finish.

  • David N.
  • Verified HomeBuyer
  • January 25, 2022
  • Riverside, CA

Very happy with process start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Prompt response to any questions. Professional and friendliness of KB people

  • Stephen P.
  • Verified HomeBuyer
  • January 25, 2022
  • Redlands, CA

A great experience. We are happy customers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Home is one of the best builder and they are doing the great

  • Kun K.
  • Verified HomeBuyer
  • January 25, 2022
  • Menifee, CA

KB Home is one of the best builder and they are doing the great works from showing the model homes to after moved in, making sure everything is fine. Thanks all KB staffs for beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service and staff

  • Theodore O.
  • Verified HomeBuyer
  • January 25, 2022
  • Redlands, CA

KB employees and willingness to address any issues and resolve it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Friendly, knowledgeable bunch of people.

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2022
  • Menifee, CA

Friendly, knowledgeable bunch of people. Seamless process. Very happy and satisfied with the service and follow-ups.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional Customer Service

  • Antonio G.
  • Verified HomeBuyer
  • January 23, 2022
  • Menifee, CA

The customer service was exceptional, from day 1 (touring models) to the final walkthrough, the communication and service has been amazing. I have never had guess at the progress of my construction, the super intendent always kept me informed. The same goes with the financial aspect as well, I was always informed of my status and expectations needed to progress. After taking possession of my new home (6 weeks later), I unfortunately had a problem with the outside lighting (no fault of KB) the timer reset itself. I couldn't figure out what was wrong, by a run of luck I ran into Ramone who ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience from the beginning to the end!

  • Robert W.
  • Verified HomeBuyer
  • January 19, 2022
  • Fontana, CA

Great experience from the beginning to the end!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Scott is the Man!

  • Brandon W.
  • Verified HomeBuyer
  • January 19, 2022
  • Upland, CA

No home is perfect and one can expect flaws and defects, but with great happiness we had the pleasure of working with Scott. Scott is an amazing communicator, knowledgeable and he has mender and fix the few problem or issues my wife and I have encountered. Thank you for the wonderful experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - great service , rapid response .

  • Jose T.
  • Verified HomeBuyer
  • January 19, 2022
  • Menifee, CA

great service , rapid response .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome staff

  • Danny T.
  • Verified HomeBuyer
  • January 15, 2022
  • Menifee, CA

Superintendent Ramon and his assistant AJ are awesome any issues they are all over it these guys deserve a raise They kept me updated weekly with photos of the progress.being made. and return my phone calls very quickly. These guys are hard workers

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - This was an awesome home purchasing experience from start to

  • Rashan W.
  • Verified HomeBuyer
  • January 12, 2022
  • Riverside, CA

This was an awesome home purchasing experience from start to finish. I'm really enjoying my new KB home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5