KB Home Reviews in Riverside San Bernardino, CA

I feel respected during the entire process, from initial purchase to final move-in. The quality and value of our new home is good till now (one month after move-in). I think the builder team is professional, and they respond to us promptly.

kelly in sales was also great. rick and hector excellent service, followed up on everything

They make my first home smoth and easy to get

Great work, experience was great as well

A lot of upgrades or new state of the art features came with the home that I had no clue but made the process so much cooler. Enjoy every bit of this home, my home. The builder Gregory was amazing to work with, top of the line professional.

Some bumps in the road but we are overall happy with our purchase. Had a small list of things that needed to be addressed when moving in but everyone has been helpful to fix things in a timely manner.

The Covid Pandemic caused construction delays and it became frustrating to wait but the final product and service provided by KB was very professional and responsive.

I had a great experience overall from our sales representative, loan officer, customer service and even construction. I would definitely buy another home with KB in the future.

Our KB experience was a long process 1year 1month, however Ceaser and Elizabeth were consistent with their follow up and commited to holding up what they said they were going to do. Even after I closed Ceaser went above and beyond to make sure anything that needed fixing was done.

It was a nice purchase experience.

Really professional and great attitude.

We're very happy with our new home!

From start to finish, it was an overall very smooth process. Everyone is always very kind and helpful. With every aspect on the home buying experience.

We purchased our first new home. The experience went smoothly throughout the whole process. Our sales report Jodie has been amazing from the first day we came to see the model homes. She kept us updated on the progress of our new construction build. Our Customer Service Rep AJ has been great. No new home is perfect and there were a few very minor items found after the move in, but AJ was on top of things. All those minor issues were resolved in a timely manner. Sonia at the Design Studio provided us great guidance during the selection process as it can be stressful not knowing what to select and if your making the right choice. Kudos to the KB team! Jodie, Sonia, AJ and Ramon. ... More

Very happy with process start to finish.

A great experience. We are happy customers.

KB Home is one of the best builder and they are doing the great works from showing the model homes to after moved in, making sure everything is fine. Thanks all KB staffs for beautiful home.

KB employees and willingness to address any issues and resolve it.

Friendly, knowledgeable bunch of people. Seamless process. Very happy and satisfied with the service and follow-ups.

The customer service was exceptional, from day 1 (touring models) to the final walkthrough, the communication and service has been amazing. I have never had guess at the progress of my construction, the super intendent always kept me informed. The same goes with the financial aspect as well, I was always informed of my status and expectations needed to progress. After taking possession of my new home (6 weeks later), I unfortunately had a problem with the outside lighting (no fault of KB) the timer reset itself. I couldn't figure out what was wrong, by a run of luck I ran into Ramone who asked how things were going. After I mentioned the problem, he stopped everything he was doing and came by my place to fix the problem. This type of service is what stands out, at that point KB really didn't have an obligation to help but they were more than happy to. I am more than happy with my purchase, and I am completely satisfied with the craftmanship of the house. ... More

Great experience from the beginning to the end!

No home is perfect and one can expect flaws and defects, but with great happiness we had the pleasure of working with Scott. Scott is an amazing communicator, knowledgeable and he has mender and fix the few problem or issues my wife and I have encountered. Thank you for the wonderful experience!

great service , rapid response .

Superintendent Ramon and his assistant AJ are awesome any issues they are all over it these guys deserve a raise They kept me updated weekly with photos of the progress.being made. and return my phone calls very quickly. These guys are hard workers

This was an awesome home purchasing experience from start to finish. I'm really enjoying my new KB home.