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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1194 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1194 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

Lizette, Jean and Berry were very very helpful and always answered our questions timely.

  • Pamala H.
  • Verified HomeBuyer
  • September 27, 2023
  • Wildomar, CA

KB home has a top-notch team in place at the Verano site. Jean works tirelessly getting everything just right for each home being built. We felt that his attention to our home was focused. He always answered questions and fixed little things when we brought them to his attention, as we visited the site a lot while the home was being built. Lizette always helped with our questions and went out of her way to find answers to questions she didn't have ready knowledge of. We felt very much involved with the process of the building of our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Andrew S.
  • Verified HomeBuyer
  • September 27, 2023
  • Homeland, CA

Stay focused and trust the process

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Jorge

  • Regina A.
  • Verified HomeBuyer
  • September 26, 2023
  • Homeland, CA

Buying any home is stressful. With KB it they are informative and caring. They make sure you are satisfied and if you aren’t they right it. I recommend if you’re looking for a new build, KB is the way to go.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

TONY & AJ

  • David Y.
  • Verified HomeBuyer
  • September 26, 2023
  • Murrieta, CA

KB Home staffs are very friedly and helpful. Everytime we have a question and problem. They are always help us and solve our problems. I'm happy and enjoy our new home for KB Home. I will introduce KB Home to all my firends for KB Home's service and quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brandon rocks!!! Very professional, helpful thank you Brandon

  • Manuel O.
  • Verified HomeBuyer
  • September 24, 2023
  • Menifee, CA

Brandon goes above n beyond. He is a what makes KB sell homes very smooth n helpful. Daniel rocks, is very helpful even after the build of the home makes contact to be helpful thank you.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Pain free experience

  • Julie O.
  • Verified HomeBuyer
  • September 19, 2023
  • Lake Elsinore, CA

This was a pain free experience. There was great communication throughout the process from first looking at the home to deciding which one we wanted then from going into contract to closing and even after closing. I felt home before I even moved in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was amazing!

  • Joshue H.
  • Verified HomeBuyer
  • September 19, 2023
  • Lake Elsinore, CA

Everything was great! Very helpful and the weekly updates kept us excited. It was great seeing the process and the team was great with explaining where they were at and what we could expect to be done during the week. Always answered our questions and everybody was patient while the talked is through the whole process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Problems with workmanship and quality!

  • Anonymous
  • Verified HomeBuyer
  • September 12, 2023
  • Menifee, CA

Been here a little over a month and have had a bunch of issues with the house from electrical to plumbing to paint. Thought I was buying a quality home from a quality builder. Sense of urgency is just not where it should be to get issues resolved. Not too happy.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Welcoming

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2023
  • Homeland, CA

The sales team at KB Lilac was excellent. My loan officers were exceptional. The whole process was exciting and simple. Thanks KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home buying

  • Jonalie O.
  • Verified HomeBuyer
  • September 07, 2023
  • Lake Elsinore, CA

It has been a great experience! From the beginning to the end, very fast process and informational. I love that KB home employees communicate updates consistently.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2023
  • Homeland, CA

Great overall experience would definitely recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kyristal, Carlos and Robert are awesome

  • Johnny P.
  • Verified HomeBuyer
  • September 05, 2023
  • Moreno Valley, CA

The KP team always answers all my questions and concerns in a timely manner. My home is beautiful with modern style.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Helpful

  • Jeffrey W.
  • Verified HomeBuyer
  • August 31, 2023
  • Lake Elsinore, CA

The entire team, from start to finish was very informative, very helpful, they all did and took their jobs very serious and were a pleasure to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rod

  • Elrhine H.
  • Verified HomeBuyer
  • August 30, 2023
  • Riverside, CA

Fast respond. Workers are very polite and respectful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Better home than we expected

  • Michael D.
  • Verified HomeBuyer
  • August 29, 2023
  • Homeland, CA

We never thought we could buy a new construction home, but we were surprised at how affordable it was. The building process was fun for the whole family, our kids enjoyed watching every step. We love our home and kb has been great to resolve any minor issues we found after closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Watching your home being build was awesome

  • Antonio G.
  • Verified HomeBuyer
  • August 25, 2023
  • Menifee, CA

All of our questions were answered in a timely form.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Zulbaatar B.
  • Verified HomeBuyer
  • August 23, 2023
  • Murrieta, CA

Overall I like KB home however there are some improvements needed .

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

KB home

  • Johnathan B.
  • Verified HomeBuyer
  • August 23, 2023
  • Menifee, CA

Sara is the best sales agent or customers service agent in the company Chad is the best loan officer in the world every one of the ladies at the design center in Temecula are wonderful they made designing our home a blast we wish we could go to them and do it all again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good home buying experience

  • Bharath M.
  • Verified HomeBuyer
  • August 22, 2023
  • Murrieta, CA

Very good home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time homebuyer

  • Rejinan B.
  • Verified HomeBuyer
  • August 22, 2023
  • Menifee, CA

Builders supervisor Daniel was outstanding I revised a weekly update on him and he quickly responded to my questions and work request, Ms Sara Sosa she is very helpful and very professional in every aspect.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Review

  • Eddie C.
  • Verified HomeBuyer
  • August 16, 2023
  • Menifee, CA

Great experience, great staff, good quality material.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales staff, superintendent and customer service staff are awesome

  • William M.
  • Verified HomeBuyer
  • August 16, 2023
  • Wildomar, CA

This is my first KB Home and it’s the best home I’ve ever owned. I’ve owned a DR Horton home and the workmanship was poor and the customer service was very poor. Love my new KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr Sandy

  • Sandy B.
  • Verified HomeBuyer
  • August 13, 2023
  • Chino, CA

This house is great, and we love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home

  • Darla B.
  • Verified HomeBuyer
  • August 10, 2023
  • Riverside, CA

I like my new home and neighborhood.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Sun Power and Edison Solar Panels Not Activating

  • Duane A.
  • Verified HomeBuyer
  • July 27, 2023
  • Homeland, CA

I’ve paid for two months of solar panels that were supposed to be activated within 8-12 weeks after closing. It's been 8 weeks and now SoCal Edison is saying 12-16 more weeks. My current electric bill is going be over $400! I am strictly restricting my family from using electricity but yet still have a $400 bill. I can't sustain this for three to four more months!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5