KB Home Reviews in Riverside San Bernardino, CA

Tonya was incredible. Jeff was incredibly helpful as well.

KB Homes facilitated my first home buying experience with ease and reassurance.

Any issues that arises David Superindent response right away. Great customer service.

My wife and I had originally planned on buying in the Westpark community but were never given a build date even though we were guaranteed a home by July. Once we were referred to the pepper tree community the customer service we received was a huge difference from that of westpark. Jody and Steve have been amazing through out the transfer process and attentive to all our needs.

Love our new home. Thank you kb

I have had a wonderful experience from everyone at KB Homes. From the sales staff, loan department, and contractors, I have had a great experience across the board. The staff has been very proactive in contacting me, and any issues have been resolved quickly.

KB makes the home-buying process easy. Everything was explained clearly and we were taken through the process with a expert all of the way.

Every representative from KB was great and provided me excellent service. Jodi (Sales) Steve ( Managment) Jody ( Maintenance ) all exceeded my expectations. They all made my home buying experience a little less stressful thanks again to the KB team.

Thank you

What a customer service

A truly memorable experience, from the first step to the last. We loved watching our home being built!

Jeff was great to work with. He was very thorough throughout the entire process especially on the final walk through. He was responsive and helpful throughout the entire process and we still are able to contact him for issues months after we moved in.

KB homes compared to other homes in the Ontario Ranch area have large lots and spacious interior floor plans. The home has smart features and makes for comfortable living. Karen, the sales consultant, was experienced, informed, and very patient. She responded quickly to all of my concerns and needs. With the help from Karen, my realtor's assistance, my lender, and the title company, I am now a home owner! Thank you for making an affordable and spacious home built to last.

The sales office is very helpful, Michael sent house video & photos to me regularly to update the building process. He replied all my questions very fast.

Our experience w/ KB has been exceptional from the standpoint of sale office presentation and customer appreciation. Our observation and recommendations during the loan process would be to incorporate a client checklist, w/ quality assurance check-points to evaluate how the customers needs are being met from loan documentation request, to escrow signing. Please build in more lead time into the collection of documents for closing, and continuous feedback from loan processors.

Everyone was very helpful through every step of the process.

Even through this pandemic, my experience with kb homes went very smoothly.

Friendly sales staff, comprehensive package with many options available. We are very happy with our new one story home in Autumn Winds.

We are very happy with the house. We have no problems at this time,

I've been watching construction in the community, and there is great attention to detail. The houses are solidly built, very well insulated and airtight. Good earthquake countermeasures. Good quality materials being used. We just did our post-construction walk with the builder and responsiveness to the issues we identified has been good so far.

A wonderful experience overall from the beginning to the end when we received the keys.

Very good company to work with and they build very nice neighborhoods to live in.

The team was very professional and responsive. Thank you Gina and Travis

We had an amazing experience working with the sales team and building team for our new KB Home. Carina and Anthony (sales team) were so attentive and kept us up to date on everything especially during all the new norms related to Covid-19. They were always checking in to see how we were doing along the way and made us feel like family. They were so sweet and always got back to us quick or would let us know they needed to get that information and would come back to us. Brian (building superintendent) has been INCREDIBLE! He has helped us along the way while we were waiting for our house to be finished and kept us up to date the whole time. Now that we are moved in, he always asks us how we are doing and helps us with everything he can. He is super responsive and attentive and truly cares for his clients. Such great customer service and we have had nothing but great experiences with him. We are so glad we had such a great team to help us during our first home buying experience. ... More

I like my home and the area. It’s nice and quiet