KB Home Reviews in Riverside San Bernardino, CA

The KB team was responsive throughout the home buying process and has been very helpful in resolving any issues that have come up since moving in.

Love our home!! Had a few minor issues, but they were handled quickly and efficiently!!

KB is committed to building relationships. From the sales office, superintendents, design center, customer service and closing coordinator communication was always effective. From start to finish we could not be any happier. We visited several other competitors and by far KB Homes offered everything we desired. Tonya B. In the sales office worked hard for us and represents the vision of KB. We are so grateful we achieved our home ownership dream with this builder. The craftsmanship of our home is solid and well built.

Maybe have a backyard landscape option

KB Home built a modern home which I can expect to last for a long time. I am glad that I purchased a home from them, as they have exceptional customer service as well.

Great choice of builder to purchase new home.

We looked at all the new homes in the areas and cities surrounding where we wanted to move, and found KB Homes the BEST quality standard builder by far. From the loan process to moving in, they worked with us, and our needs and budget. We loved that we could go to the design center and pick out so many items and "customize" the interior of our home! The design team was wonderful to work with! We upgraded almost everything as we wanted to have our new home ready when we moved in. (Do upgrade your medicine cabinets . . . the standard ones are very cheap.) The follow-up after we moved in was amazing and much better than we've had with other new home builder companies! Everything we upgraded has been exceptional quality and workmanship! We love the upgraded sensor light switches, outdoor lights and bathroom fans. And the tankless water heater saves so much time and water! (But increasing the water temp. can be interesting.) The only things we have had a few problems with have been a couple of the standard items we didn't upgrade. Our main problem was the thermostat. We couldn't get it to work no matter what we did! KB Homes graciously agreed to replace the one that comes standard with the home for one we like and reimburse us for the cost! You can't get better than that! Overall, we would definitely recommend KB Homes if you're going to move in to a newly built home. ... More

Great job

Hi both individuals were absolutely incredible. I had a great experience overall. Will do business with again.

Best builder forever , they always come to you! These guys work hard and when I call them anything for help they show up ASAP

Quickly, well-built home, especially considering the size and detail of the structure.

Our overall experience with KB homes was beyond our expectations! Julia at the Corona Terramor location made time to see us several times through our journey. She made us feel welcome every time we visited Terramor. Jerry was very informative when we did the final walk through of our new home. Joseph assured us that any questions or concerns we had would be promptly attended to, and they were! Eric, is efficient, knowledgeable, friendly and took the time to explain how to set the timers in the garage. My only 4 star rating is with the KB finance department which delayed our closing date but nonetheless, we love our new home!!!! ... More

Great house and everyone has been wonderful. I am very disappointed in the front landscape. Cheap mulch and no weed cloth makes the neighborhood look bad! I’m 70 with bad knees and asthma. I just spent two hours pulling weeds. Pinching pennies on landscaping was an idiot idea.

There was someone always there to help guide you to make it a pleasurable experience

We were treated with professionalism and friendliness. It was so much fun to choose all the details that made the home owes.

From the time we walked into the Motels and continuing to this day, the staff was and is excellent!

This is my second time purchasing a KB HOME, I like the customer service from all department from sales, finance to escrow.

KB homes pricing is very affordable, best in the market out there.

Easy home buying experience.

Our KB representatives are welcoming and address our concerns. They made it clear that if there is anything that comes up relating to our home to contact them and they will take care of any issues.

Great experience

I am very happy with the home! It’s beautiful and special thanks to the design studio for her help and guidance as well as our builder Steve, both went seemingly above and beyond to give us what we needed and make the home great!

GREAT EXPERIENCE LOVELY HOUSE QUIET FRIENDLY NEIGHBORHOOD. GREAT COMMUNITY

Lewie, Rick, and Dean have all been wonderful to: answer questions and fix major and minor things. Example 1: during final walk through, there was a dip in the floor, so Lewie had them lift and investigate, fillin and re-do the floor. Example 2: the garage door worked wonderfully when after a few uses it stopped working: Lewie and Dean fixed what was the sensor with a new one, he informed us that the circuit may have got water in it causing it to malfunction. Example 3: we tripped our breaker for the first floor over the weekend and could not reset it. Rick was contacted and came out the Tuesday and found the wires in one of our walls were too close and touching each other. For our first new home we are having many adventures and appreciate Lewie, Dean, and Rick for being there to help get us through these events ... More

EXCELLENT SERVICE ALL THE WAY THROUGH