KB Home Reviews in Riverside San Bernardino, CA

KB homes turned the first time homebuying experience which is usually stressful to an enjoyable experience educating us on every step of the process.

Very friendly service. We closed by our projected date with mostly everything fixed as requested by that date. Customer service was great.

The sales team was the best part of buying my KB home. Thanks to LaVon! Always kept us updated with the build. From start to finish.

I feel respected during the entire process, from initial purchase to final move-in. The quality and value of our new home is good till now (one month after move-in). I think the builder team is professional, and they respond to us promptly.

kelly in sales was also great. rick and hector excellent service, followed up on everything

Make sure to pay attention to the material, and the small things .

They make my first home smoth and easy to get

Great work, experience was great as well

Overall this was a very easy experience.

A lot of upgrades or new state of the art features came with the home that I had no clue but made the process so much cooler. Enjoy every bit of this home, my home. The builder Gregory was amazing to work with, top of the line professional.

Some bumps in the road but we are overall happy with our purchase. Had a small list of things that needed to be addressed when moving in but everyone has been helpful to fix things in a timely manner.

The Covid Pandemic caused construction delays and it became frustrating to wait but the final product and service provided by KB was very professional and responsive.

VERY NICE TO WORK WITH

I had a great experience overall from our sales representative, loan officer, customer service and even construction. I would definitely buy another home with KB in the future.

Our KB experience was a long process 1year 1month, however Ceaser and Elizabeth were consistent with their follow up and commited to holding up what they said they were going to do. Even after I closed Ceaser went above and beyond to make sure anything that needed fixing was done.

The floor tiles were not even and straight. I should've gone with a separate contractor.

It was a nice purchase experience.

Really professional and great attitude.

We're very happy with our new home!

From start to finish, it was an overall very smooth process. Everyone is always very kind and helpful. With every aspect on the home buying experience.

Generally a positive experience. They will try to get you to bundle your mortgage and insurance with their in-house products/services but you can go with your own. Extremely hard to get any customized features on newer technologies, such as internet and solar systems. Such as structured wiring (ethernet, cable, etc) cabinet HAD to be in the master bedroom closet, and no option to go with larger solar system. However, ironically, super easy to customize "old tech" such as paint, fixtures and appliances. I got a good value for a good home, but I think if there's ever a next time, I'd go with a home builder who's much smaller and hence, responsive to what I am wanting in my home. ... More

Lots of scratches and had patched on most cabinets. Tile floor has a lot of inconsistency of grout and chips on tiles ( poor workmanship). Customer services after close is great.

There were small details what needed to be improved, I’ve seen homes being built around my home and most seem to have the same issue, back yard it’s all uneven and hard to work on, quality in the materials could be improved too.

I highly recommend everyone a new beautiful KB Home specially to my family, friends, & colleagues because they’re spacious, modern, & move in ready! I’m definitely a happy/satisfied KB customer for life!

We purchased our first new home. The experience went smoothly throughout the whole process. Our sales report Jodie has been amazing from the first day we came to see the model homes. She kept us updated on the progress of our new construction build. Our Customer Service Rep AJ has been great. No new home is perfect and there were a few very minor items found after the move in, but AJ was on top of things. All those minor issues were resolved in a timely manner. Sonia at the Design Studio provided us great guidance during the selection process as it can be stressful not knowing what to select and if your making the right choice. Kudos to the KB team! Jodie, Sonia, AJ and Ramon. ... More