KB Home Reviews in Riverside San Bernardino, CA

Our overall experience with KB homes was beyond our expectations! Julia at the Corona Terramor location made time to see us several times through our journey. She made us feel welcome every time we visited Terramor. Jerry was very informative when we did the final walk through of our new home. Joseph assured us that any questions or concerns we had would be promptly attended to, and they were! Eric, is efficient, knowledgeable, friendly and took the time to explain how to set the timers in the garage. My only 4 star rating is with the KB finance department which delayed our closing date but nonetheless, we love our new home!!!! ... More

Great house and everyone has been wonderful. I am very disappointed in the front landscape. Cheap mulch and no weed cloth makes the neighborhood look bad! I’m 70 with bad knees and asthma. I just spent two hours pulling weeds. Pinching pennies on landscaping was an idiot idea.

There was someone always there to help guide you to make it a pleasurable experience

We were treated with professionalism and friendliness. It was so much fun to choose all the details that made the home owes.

From the time we walked into the Motels and continuing to this day, the staff was and is excellent!

This is my second time purchasing a KB HOME, I like the customer service from all department from sales, finance to escrow.

KB homes pricing is very affordable, best in the market out there.

Easy home buying experience.

Our KB representatives are welcoming and address our concerns. They made it clear that if there is anything that comes up relating to our home to contact them and they will take care of any issues.

Great experience

I am very happy with the home! It’s beautiful and special thanks to the design studio for her help and guidance as well as our builder Steve, both went seemingly above and beyond to give us what we needed and make the home great!

GREAT EXPERIENCE LOVELY HOUSE QUIET FRIENDLY NEIGHBORHOOD. GREAT COMMUNITY

Lewie, Rick, and Dean have all been wonderful to: answer questions and fix major and minor things. Example 1: during final walk through, there was a dip in the floor, so Lewie had them lift and investigate, fillin and re-do the floor. Example 2: the garage door worked wonderfully when after a few uses it stopped working: Lewie and Dean fixed what was the sensor with a new one, he informed us that the circuit may have got water in it causing it to malfunction. Example 3: we tripped our breaker for the first floor over the weekend and could not reset it. Rick was contacted and came out the Tuesday and found the wires in one of our walls were too close and touching each other. For our first new home we are having many adventures and appreciate Lewie, Dean, and Rick for being there to help get us through these events ... More

EXCELLENT SERVICE ALL THE WAY THROUGH

I am impressed by the level of care and support from KB Home team.

This experience with the KB Home Team was continued support start to finish. It’s a very stressful process as you know and all along the way we had guidance and reassurance that helped ease our minds. We thank each one of you for making our dreams happen!

We were a little apprehensive at first, but KB did a great job. Throughout the whole process it seemed like they trying and gave us a lot insight into the house we were buying.

My wife and I have and still until this moment are experiencing great and professional customer service anything we need from information to work being done,the response is fast

Great people to work with!

all sales team members are very helpful

Good house

Great employees at KB, very helpful and very tentative to issues that needed attention. Thank you for giving us our first brand new house.

KB....what is need to be said? You see the builders name and just know their work. Throughout the whole process of our home being built they kept their word. We got weekly update emails of the work that was going to be happening. Even got phone calls from the supervisors suggesting certain things that would work better for the house. Definitely would recommend my friends and family to consider KB as their first choice in buying a new home. If I were suggest anything to anyone, I would say don’t be scared to ask questions. Joel and Lou were excellent with everything throughout the walk throughs. Joan was outstanding in the front office. Was able to call her at any time to have my questions answered. ... More

We had a great experience working with everyone involved in the process of getting this home, especially Angelina, Josh, Jason and Richard at the Monterey homes. They were all very attentive to our needs, wants and requests.

Everyone was so accommodating and helpful! A very good experience!