KB Home Reviews in Riverside San Bernardino, CA

KB Home has a great reputation name but at the Mockingbird home the sales staff, and Office staff, we had a horrible experience. I would never buy another home from KB.

Supervisor/Foreman of the construction are always available if you need them, they provide you update on your property from ground zero to they finish the house. Provide a complete orientation to your house. Can count on them even after the the house is done. after

I got my keys to my house on October 22, 2021. My escrow was delayed for two months because KB could not finish building my home on time. I had to get two extensions from my lenders. Once I got my keys two months later, I started doing improvements to my house. I found out that there was a lot of things that was wronged with my new home. For example: 1) I got shocked from the electricity up in the attic because the light switch was not inside of the electricity box. 2) the tiles on my roof was broken and not correctly aligned with the house. 3) the fire sprinklers wasn't correctly secure, the fire sprinklers' caps was lose and falling off the ceiling. 4) My rain gutter keeps leaking from the joints. 5) Master bedroom shower wasn't caulk properly, lots of missing caulk. 6) cabinets trim was coming off because it was loose. 7) my ceiling drywall has cracked in it. 8) light fixtures on my garage wasn't level or center. 9) electricity outlet in one of my room doesn't work. 10) My master bedroom bathroom had a hairline crack. 11) my windows sill paint was coming off. That's some of the problems I'm having Kb builder. However; Brian (area construction manager) did come out to my house to discuss and address all my problems and concerns. Brian even goes as far as to offered me to paint and epoxy my garage floor. As of December 14, 2021 most of my problems has been fixed. ... More

I would definitely recommend and purchase my next home with KB Homes it was been a good experience do to the team

I would like to say first and foremost Jodie was absolutely the best and I wouldn’t have wanted to work with anyone else. Ramon made sure to get our home done and was very helpful through the whole process. Steve thank for always there to support. Tammy for putting up with me and understanding and I hope I’m made you laugh a lot lol . It’s April Washington actually writing this

Robert and Sergio are awesome guys and will take care of you during the building process.

The new home is comfy, clean and spacious. Our KB home sales associate Sarah is friendly and accessible. Construction team leaders Roger and Joseph are helpful, kind and responsive. We were kept well informed during the whole process. Thank KB Home for giving us our first home in the US.

Great people who all went above and beyond in helping me throughout the process

Both supers make sure you feel that your house is being built to the best of there standards!

My recent purchase is the second home I have at Spring Mountain Ranch - I love the very reasonable home price, the available choice of homes, the larger distance between the homes, and the rolling terrain area. Living at Spring Mountain Ranch is great!!

Everything was made simple for me and my wife from beginning to end. Thank you all for a great job.

We are very pleased with the layout of the home, the lot and the quality of material. However, final detail work took months! Promises of move-in dates were broken many times between 4 months, causing us to stay in a hotel and spend senseless amount of money while waiting for the final touches to be completed. Higher management did absolutely NOTHING to assist, in fact, they played the blaming game. The 5 homes that were occupied after us experienced the same issues having to live in Airbnb, hotels and in family homes while KB dragged its feet. We were forced to personally speak with the city inspection office to get KB moving along. Inspector's office informed us that they have been pushing KB to final inspection, but they just keep taking their time. As soon as we took command, we were in our home within 5 days. If we and other homeowners had not taken the initiative to contact the inspection office, we would probably still be living in a hotel. ... More

There is a lack of supervision after every contractor is done with their job. KBH trusts that every contractor would self-supervise. KBH needs to apply healthy skepticism to the contractors since it is KBH who would ultimately be liable if corners were cut during the construction of the home.

Everyone from the sales team, construction team and the finance team were top notch and treated us like family.

Short of being a full scale custom home as traditionally viewed, the KB experience let’s you come very close with picking the lot, plan, options and selecting from the design center. Throughout there are personal touches of design that make sense and adds comfort in smaller spaces. The sales and construction team is there every step of the way, I mean every step! Ask as many questions as you like and you get weekly updates on the building status. Enough said, if your a hard working person that want the true American Dream now; check out the builders at KB Homes, you may just be surprised.

We are happy overall with our home purchase. The staff Trina and Steve are wonderful help for all you’re needs with the buying experience before and after

This experience was great, it had ups and downs like most things do, but it was mainly because of covid. Covid had slowed things down and had a lot of things on back order, just like most places. But this builder still pushed through and completed my home. Working with this builder was great! The staff, Jeff, and everyone involved with getting my home made it amazing as well.

The help provided by the team, they helped from day 1 to even after we started living in the house. The team cares for the buyers and always felt we were in the same team

Great service quality Fast service Good product

I am very happy with my home and the team at K&B

They will guide you until the end. They are always willing to help if there’s any issue or problem. KB Homes is highly recommended!

First home purchasing experience and will recommend everyone interested in buying a new home to buy through KB! Everyone is helpful, thorough, and concise! Also very friendly and helped us with every step during the process.

Such an amazing experience seeing our house built from the ground up. From getting to choose the location our house was built to having the opportunity to personalize our own home, with a variety of good quality options at KB Design center. Every KB employee from start to finish was very knowledgeable in their field and always caring and friendly. Our home is everything we dreamed of and a lot more!

Trina was an amazing sales associate! She was communicative, knowledgeable and very helpful throughout the entire process. Her weekly updates were always the highlight of our week and we are very happy we got to work with her.

Pamela was amazing to work with, her and the lender work with me and My Realtor Blanca. My home is Beautiful. I am grateful to have found KB homes. I got a Bonus from working with their lender.