KB Home Reviews in Riverside San Bernardino, CA

We had a really good experience with KB. They were really nice to work with. And we do love our home. If we could change anything we would have liked to have more "nicer" upgraded options available and have a couple of more upgraded design options such as - interior wall insulation, customized interior wood work like crown molding, shiplap, cabinetry, etc. But overall we had a great experience and everyone we worked with was super helpful and friendly.

My entire purchasing experience with KB was great. The entire KB staff was knowledgeable and friendly. Great customer service.

Overall great experience, smooth transition

We are very happy in our new home, and extremely pleased with the KB homes team.

It's been a mix of things but mostly very good.

Always willing to assist us in making our experience a positive one.

Good sales folks, good contacts, help during home finish and move in. Poor followup after move in, not responsive to little home finish issues.

This homebuying experience was our first one in this company made it very easy to make decisions and help us along the way and every step of the process

Office representative are very professional. Anthony make sure we are updated and happy. Over all we are happy and satisfied.

Amazing! Everyone was so nice throughout the process.

From sales, design studio, construction, loan company, and customer service, everything was top notch!

From the day we reserved our lot to now (a month after moving into our new home), KB staff have been communicative, caring, and responsive. Thank you for a wonderful home-building experience!

Superintendant was amazing but the overall experience was mediocre due to the office people

Sara's (sales) help was tremendous with the whole process of buying our first home with KB. Quality home built with good hardworking people like Robert and Tom.

Buying my first home built from the ground up, was an experience that I will treasure forever. Everyone from the sales department, to the helpful staff at customer service, to the contractors made this buying experience one that I will never forget. Thank you Mina, Roger, and Joseph.

Great working with KB homes

KB failed in my view in handling customer service in view of the pandemic and builder problems that ensued and affected the buyers. Employees in the field were left to handle questions/problems without support from management.

All my issues were resolved on a timely manner. I feel like Kb really cares about their clients, from sales rep to customer service personel on site. So far all my issues have been resloved satisfactory.

Great communication with me

You have to expect delays, along the way. Kb does not rush or cut corners, they make sure every step is done correctly and by the book.

KB Home organization have the most experience in the building industries, real-estate, Loan financial process and create teamwork for successful journey.

Easy process from sales, dealing with the builder and, financing.

Great experience with builder. Other staff within KB (e.g., Mortgage Loan Originator) could have been more attentive and understanding.

Great experience working with KB Homes.

Mr. Rick is the best !. He always great respond our request and all team great services