KB Home Reviews in Riverside San Bernardino, CA

The process went smoothly, and everything since we moved in has been working well.

Everything was smooth sailing on buying the house processing so I like to thank Hope and Tracy. Especially my man realtor John. But what i hate about this is my solar panels haven't activated for atleast 2 months and still going on. They also file bankruptcy and i am more bummed out so I'm not sure what's gonna happen

Stephen our agent was always attentive to our needs and answered any questions we had. The one thing that still has not been resolved is that our electric meter reads "Error 4". Which possibly may be a battery back up issue. We don't know how to get Cailf. Edison Co. to look at it. There is nothing on their website that we can request help for this issue.This is very frustrating. Even Scott doesn't know what to do. Can someone please resolve this for us. Thank you.

Tha experience was very wander full a incredible and fine job they did

KB never ceases to accomodate any inquiries and are very responsive to the clients needs. Look for Michael who will take you to a pleasing experience in buying a new home

Great overall experience with everything

Committed service for the buyer .

Buying a home is definitely a stressful time and everyone at KB helped us not feel that way. They spoke with us every other day assisting us move along in the process.

Again, Billy was a joy to work with. No matter how many times I came back to look at the homes, Billy was always ready to help my on my journey

My sales associate Wendy was such a sweetheart. I genuinely felt like she had my best interest at heart. She went over and beyond for me and my family. She was answering my questions even on her days off. She went the extra mile to get me into the home with the bigger lot at a lower price point. When I had any issues she made me feel heard and validated. There was transparency throughout the process of buying our new home. Every word promised was kept from the builder to the lender. As with any home buying experience, it can be very stressful and the KB team was extremely patient and understanding. I had some initial issues with the first lender representative they paired me with. They quickly assigned me another agent that was able to thoroughly answer my questions and address all my concerns. Juan was exceptional. I am an over thinker and I’m sure I drove him insane, but he remained respectful and professional explaining in detail certain loan details that I did not understand. The craftsmendship is the best I’ve seen. I shopped around and looked at other builders final home builds, and KBs quality surpassed all others. KBs customer service after purchase is amazing as well. I’ve had no issues reporting small issues and getting the issues resolved within a day or two. They are prompt and the reps they send out are friendly and professional. As with any builder, they have a lot of homes to get through so There’s always room for improvement with the quality of work being done on the homes. The finishing on the brand new tubs they installed were cracked in multiple places. The finish appeared scratched and scuffed. They have someone coming out to refinish the tub, but it’s still a place for initial improvement. The carpet was lifting and nails or staples were poking our feet when we moved in. Again, KB remediated the issue quickly, but the over all quality of the carpet/vinyl flooring install wasn’t the greatest. I had to scrape paint off the vinyl flooring and the base boards were poor quality. They had tons of dents and bumps. But I’m sure the average person wouldn’t have noticed. Overall I was very pleased and happy with what KB offered and continues to offer our family with our new home. I would recommend to family and friends. ... More

Buying a home from KB was a developmental milestone that I found rewarding.

Everyone was very communicative. We were treated very well. The house is very beautiful. Although I wish they took care of some of the wood work a little better (baseboards and doors). Some came chipped or damaged. But the maintenance team is good too. Great experience

We bought a nice home in a nice neighbor hood at a fair price with a great interest rate for the time we bought it.

I enjoyed each step of the way in our home buying process! We started working with Mark in the sales department and he showed excellent customer service, took time to explain each process of home buying and very detailed orientated in what we were buying. Afterwards, we worked a lot with Brian from Finance, he was very knowledgeable about the finance side and helped us along the way to finance our mortgage. His customer service was also excellent. Then, we met Dave and Barry. They are the top notch at what they do. They went above and beyond explaining the built of the house, the inspections that goes along with the building process, and Dave would help out when we needed him to go back to check on our walls and garbage disposal. Dave also went out of his way to help us move furniture when my husband couldn't do it himself. Barry helped with making sure we were satisfied with the house and he was always prompt when I need to ask a question. Lastly, Travis kept us informed weekly on our home building progress. He was very detailed and always answers quickly when needed. Therefore, I am very satisfied working with great people at KB Homes. Would recommend them to my family and friends! ... More

Tisha, Jeff, and William make a great team. From beginning to end and even after the fact, they continue taking care of me. I would recommend a KB home to friends and family.

Great! Great! Great! Great! Great!

KBHome's team is responsive to all issues we brought them.

Biggest criticism is the house needs internal soundproofing.

Brandon goes above n beyond. He is a what makes KB sell homes very smooth n helpful. Daniel rocks, is very helpful even after the build of the home makes contact to be helpful thank you.

It has been a great experience! From the beginning to the end, very fast process and informational. I love that KB home employees communicate updates consistently.

I recently purchased a house for the first time. While there were some challenges along the way, the individuals who assisted us throughout the process were truly exceptional.

Everyone was extremely helpful and communicative throughout the whole process. I was never left wondering what was happening or misinformed.

My overall home buying experience was great. I had direct contact with builders representatives and sales representatives. They always responded to my questions with a positive attitude. The builders team was very knowledgeable and resourceful.

The process started off a little rocky however Liset turned it around. She was very personable and tried to learn more about what made me happy and didn’t stop until I closed. Finance could use some work.

The entire process from initial purchase to final move -in was very easy.The builder’s team did what they promised. They updated and responded to us in a timely fashion. Home buying can be quite stressful but KB made the process less so.