KB Home Reviews in Riverside San Bernardino, CA

Excellent service awesome customer service and great people

Everyone made this an easy and fun experience super happy with my new home!

Everything with KB homes was perfect! First experience buying a home and it was better than expected. Customer service and communication is clear.

To start, I considered other builders in the Winchester California area. The value proposition was low. For instance, there were very limited, if any, customization options. KB has a full design studio and I made the house in my style. Upgrade prices are reasonable. My sales consultant Olga stood by me from day one until closing. She provided regular updates and photos. She was always available to take my calls. The quality of the home is exceptional and the craftsmanship second to none. CJ is the post closing person who is available to answer questions. He is knowledgeable and highly competent. I had complete confidence and ease throughout the entire process. Talk to KB before making any decisions. ... More

Auburns construction workers have been really great about coming to my home to make sure I am satisfied with my new home. They have come multiple times to either fix or answer questions I might have around my home.

very easy purchase experience from begining to end.

My wife and I recently purchased a home with KB. The whole experience was amazing to say the least our point of contact Jodie was extremely helpful and Informative throughout the whole process. Michael went above and beyond when he came to the building of our house. Overall, I feel very grateful and satisfied with our decision to join the KB family.

Ozzie, Rod, and Rafael are really here for us. When we ask for help they are here immediately.

The experience was freaking amazing for our first time buying. Mrs Pam amazing

KB Home is a rapid-response and responsible home builder,

Outstanding service and issue was resolved promptly

I am very happy with my home purchase and KB attentiveness. Always answering my questions. Best customer service ever!

Very nice home provided by KB.

Dianna was great always very helpful and responsive during the whole experience. The design studio staff was amazing and helpful. Sergio and Jeshua were very helpful through out the build. Michael and Mary made everything happen on the loan side of things. My wife deals with the customer care people so I’m not sure of their names but they are great as well. Was a great experience especially with us being first time home buyers.

We had very good experience with KB Homes.

I am very happy with my home. KB Homes have a feeling that make you feel at home. The home has been very nice since i moved in. There were some things that needed to be fixed and KB homes sent someone out to check it out quickly. I would buy another KB homes as my primary residence because their homes just have a homey feel to them.

The project manager and team have been prompt on fixing issues

Everyone from the start to the finish were wonderful and even after the purchase as well. We love our home and experience as well. Thank you KB Homes!

As a professional in the service industry myself, I've observed that few companies truly uphold their promises. However, in my brief experience of home ownership here, I can confidently assert that this job site stands out for its commitment to integrity. Scott H. and Kenneth L. have exemplified excellence in their roles. They not only deliver on their assurances but surpass expectations. Their dedication instills trust, prompting me to wholeheartedly recommend KB as a builder to my closest circles. Their conduct epitomizes the values of the company, making them exemplary ambassadors.

Very good sale person and nice walk through

Very easy streamlined experience with this team!

KB family goes above and beyond to deliver an excellent product and the staff communication and responsiveness is superb. They make you feel as you are the only customer they are dealing with. Appreciate Daniel in sales,Jessica on the design studio, Harrison and Robert with the construction team and CJ and Gary for their excellent customer service.

Purchasing my new dream home through KB Homes was a breeze! Their team, from sales to the construction crews, have all outdone themselves in striving for fast, reliable and exceptional service so far! The construction team specifically has been there for every single question or issue I may have had, and they responded fast and efficient! Thank you KB!

a good and happy house buying.

Scott (Sales Person) was amazing during the whole buying process. He was responsive at all times and days. He ensured to look into any questions I had and provide a timely response or forward requested information. Even after the sale closed, he still ensured to stay in touch and provide support as needed, especially when I had some issues with items getting fixed at my new home. Daniel has also been of great support and resource. He, like Scott, has been responsive and timely. He's a man of his word. Very grateful for his responsiveness and commitment to making it right. He also was a sounding board on the frustrations I was experiencing and continues to check in to see if I need anything or keep me posted and updated on any pending matter. I do find that at the beginning, there were several opportunities with Rudy (I sent an email to customer service that you may reference). I do see efforts in making it right. He recently stopped by at 7:45 am (before I had to leave for work) to look into an issue with a recess light. He was able to connect it and I do appreciate that effort and help. I do appreciate the electrical outlet added to my garage, as an olive branch for the issues I was experiencing once I received the keys to my home. All the people that have come to fix things at my home have been professional and experts in their craft. I can't say enough great things about them. ... More