KB Home Reviews in Riverside San Bernardino, CA

They use a lot of excuses when in our master planned community other home builders have no problem building houses quicker.. they used the excused of Covid for everything but so how doesn’t effect any other builder.. just KB.. The house is great and was their loan side, but other than that not good.. horrible first time buyer experience

So good for customer service! So quick for the respond.

Love the fact that they do all they can to get you approved and into a home.

Unfortunately, not a pleasant experience.

It was a great and exciting experience.

Preapproval process was terrible thru KB. Was approved fully thru my lender and was told that I’m going to loose my house because I wasn’t qualified enough. KB lender could care less had to basically show the money and then there attitude changed. Then when I came to building my house was one of the first houses started and took longer to build than others. Was told it was because of no being able to get supplies and was given every excuse in the book. I was told the house being able to close escrow was being pushed back because of certain supplies not being available even though they were installed already. Has to send pictures of them installed on the house to push to get in. It was a terrible process start to finish. Now that I am in the house I am have to call to come get things fixed that weren’t done right. ... More

The process of purchasing the house made it easier with the help of rom Kelly Hasawy to Diana Vargas. I understand due to Covid19 everything was on hold and late but with the reassurance, everything made it possible.

It was a great experience

Affordable price and they finished it on time they promised. Excellent!

The experience from start to finish was great. All of the KB staff involved go above and beyond to ensure you are getting the house of your dreams.

The experience was long due to covid but we are very pleased with our home.

Building a home is never perfect. The difference with KB is they will have the vendor return to make corrections to cabinets, paint, plants, etc... We bought everything from KB from fixtures to washer and dryer to air purification system.

I’m still waiting for issues to be resolved and for item already paid for to be delivered.

Very friendly and helpful, good Quality!! We like it

The outstanding communication and constant feed back.

Pleasant to talk to. Helped us understand our position in a friendly manner.

At no point was the process ambiguous. Every person that we interacted with was a true professional. The level of knowledge and attention was over the top. This is my first time buying a home and I felt like a complete pro mainly because they had a quick answer for every question. Since the first tour, they made us feel that our needs were being addressed and their product more than delivered. The quality of their work went over our expectations. I would recommend KB to anyone who is looking for their dream house.

Not to bad of a experience

Good experience of buying home with KB

The experience was good but the quality and materials can get better, I feel like kB used cheap materials just to put the house together.

don't want to share to much to list

The best in home building!

Well built. Great design. Great customer service.

Solid sales team that was able to answer all of our questions. Also an amazing construction team that finished our home with perfection and professionalism.

Very good. Friendly .working quickly