Skip main navigation

KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1096 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1096 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

Service 100% Guaranteed

  • Oscar H.
  • Verified HomeBuyer
  • November 10, 2020
  • Murrieta, CA

KB homes made my dreams come true! Let them help you achieve your dreams!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The buying process with easier then I thought

  • Gloria S.
  • Verified HomeBuyer
  • November 05, 2020
  • Moreno Valley, CA

The buying process with easier then I thought

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Overall great home buying experience!

  • Jeremias A.
  • Verified HomeBuyer
  • November 05, 2020
  • Ontario, CA

My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - A few issue we had to contact the warranty people.

  • Hannah J.
  • Verified HomeBuyer
  • November 05, 2020
  • Ontario, CA

A few issue we had to contact the warranty people. Quick response. Could be better if they discovered the issue And fix it before closing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home is deal maker.

  • George M.
  • Verified HomeBuyer
  • September 15, 2020
  • Menifee, CA

for the first time as new home buyer i am satisfied with my decision ..

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Forever Home

  • Adam P.
  • Verified HomeBuyer
  • September 03, 2020
  • Fontana, CA

We cannot be happier with the home we purchased. There have been a few glitches, but they were quickly resolved and the contractors are consistently staying in touch with us to ensure that everything within our home is working correctly. The staff here in Fontana could not have been nicer or more attentive than they have been. There was only problems with the finance department, but everybody else was amazing to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Would do it again!

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2020
  • Murrieta, CA

Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Homerun home

  • Charles M.
  • Verified HomeBuyer
  • March 17, 2020
  • Moreno Valley, CA

VERY impressed with the follow-up attentiveness to even minor issues. Kevin and his crew do a fantastic job of making sure everything is, in his words, "perfect." I wish there had been some kind of backyard (rock or sod) completed prior to move-in. The unusual rain has created problems with the drains, and the sprayed on mulch is washing away.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Brand new home is loved

  • Joseph A.
  • Verified HomeBuyer
  • March 07, 2020
  • Winchester, CA

I had the best experience with qualified personal and the quality of service was on time and made easy. Working with our loan officer and sales representative LaVon were always professional and Josh and Josh helped anyway they could, very professional

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional Quality

  • Arturo G.
  • Verified HomeBuyer
  • February 18, 2020
  • Riverside, CA

There is a tremendous amount of peace of mind in purchasing a new home. My home purchase and the responsiveness of the staff has far exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great overall experience

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2020
  • Ontario, CA

The staff was what made buying with KB Home a great experience. They were all willing to help and assist us with all of our questions and concerns. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent homes, great design and Quality products.

  • Mussa K.
  • Verified HomeBuyer
  • January 08, 2020
  • Riverside, CA

Workmanship is extra ordinary and I return to KB again. This is my second KB home and the Quality of work attracted me. When the community is large of course there should be some expectation of mistakes and minor faults. That does not matter when services is on the door the next day to take care of them. Above all the best investment I did.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great experience

  • Raul R.
  • Verified HomeBuyer
  • January 07, 2020
  • Menifee, CA

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Enjoyable experience!

  • Ammanda M.
  • Verified HomeBuyer
  • December 20, 2019
  • Riverside, CA

This is my first home and it was a great experience working with KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Service!

  • Anonymous
  • Verified HomeBuyer
  • July 23, 2019
  • Menifee, CA

I cannot say enough about KB! My house was well built. Everyone was very knowledgeable and very courteous. It has been a great experience dealing with them. I love my new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We are very happy that we choose a KB home.

  • Jesus G.
  • Verified HomeBuyer
  • July 11, 2019
  • Chino, CA

We are very happy that we choose a KB home. Thank you Mina from Turnleaf Chino location

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I am very satisfied

  • Katherine M.
  • Verified HomeBuyer
  • June 19, 2019
  • Riverside, CA

I am very satisfied

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Home delivered on time!

  • Anonymous
  • Verified HomeBuyer
  • March 12, 2019
  • Upland, CA

Very responsible people! The home really was built around the time they said it would be. They set the right expectations and delivered on it. I really don't like salespeople who over-promise and undelivered, such a waste of my time. KB Homes was just straightforward, hardworking and honest.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Retirement home

  • Keith M.
  • Verified HomeBuyer
  • January 17, 2019
  • Winchester, CA

We were looking for a single-story home to retire in. We found this development and were impressed with the models. The sales team and construction supervisor invited us to take an active part in the process of home construction. We had weekly and bi-weekly meetings and did a weekly walk-through and inspection of our new homes progress. The final orientation to the features and systems was friendly and thorough. It was a wonderful experience that we never had with our other new homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied KB Home customer

  • Bryan J.
  • Verified HomeBuyer
  • December 20, 2018
  • Murrieta, CA

The buying process was made easy and it really helped that KB Home was willing to work with us even though our old home was not yet on the market. We were given updates with photos from Rhonda in the sales office so we were always in the loop on the progress of our home. The superintendent Karl w

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Experience

  • Reginald W.
  • Verified HomeBuyer
  • November 29, 2024
  • Riverside, CA

Having issues with stove; it do not work. I tried to use the oven for the first time on thanksgiving and the whole stove shutdown and stopped working. Whirlpool not much help and KB liaison no andwer

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Daniel

  • Brandon Shaun N.
  • Verified HomeBuyer
  • October 21, 2024
  • Lake Elsinore, CA

Daniel made this experience GREAT!

KB Home responded:
Thank you for taking the time to share these kind words with Daniel and the rest of our team, Brandon!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

there is nothing i wish to add now

  • Anonymous
  • Verified HomeBuyer
  • September 12, 2024
  • Wildomar, CA

there is nothing i wish to add now

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The people are professional and respecfful.

  • Patrick H.
  • Verified HomeBuyer
  • September 07, 2024
  • Menifee, CA

The people are professional and respectful.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Amazing

  • Amer J.
  • Verified HomeBuyer
  • May 26, 2024
  • Chino, CA

Educated us about details of products. Nancy was beyond professional and knowledgeable . Very pleasent experience

KB Home responded:
We're thrilled to hear that Nancy and the rest of the team here at KB Home was able to provide such a pleasant experience for you, Amer!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5