KB Home Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About KB Home.
Read all 1115 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.7 out of 5 stars in Riverside-San Bernardino Area
1115 Reviews in Riverside-San Bernardino Area
KB Home in Riverside-San Bernardino Area
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Customer Reviews
KB Home - I’m pretty much satisfied with my new house.
- Kook K.
- Verified HomeBuyer
- July 21, 2021
- Corona, CA
I’m pretty much satisfied with my new house.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Affordable price and they finished it on time they promised.
- Bryan G.
- Verified HomeBuyer
- July 14, 2021
- Winchester, CA
Affordable price and they finished it on time they promised. Excellent!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The fact that because of the design studio I feel that this house was designed exclusively for me.
- Felicia C.
- Verified HomeBuyer
- June 08, 2021
- Victorville, CA
Although, I felt that it took forever for the home to get completed, when I moved in, I felt that it was right on time. I am still experiencing the home buying experiencing with the behind the scene work. They are still making things happen for me with various vendors and the overall quality of their customer service. Pretty much my home buying experience didn't end when I got my keys. I really appreciate everyone from Sales to the Loan Officers to the Builders to the Customer Service Representatives right on down to the Superintendent. It all came together perfectly to mold and shape ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Each staff member was experienced and very professional.
- Anonymous
- Verified HomeBuyer
- May 25, 2021
- Redlands, CA
Each staff member was experienced and very professional. Their response times were < 24h and each member was willing to help
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Mick and his staff are great.
- Julio C.
- Verified HomeBuyer
- May 11, 2021
- Perris, CA
Mick and his staff are great. You also get a quick response when you need their help
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Exceptional Customer Service
- Joel L.
- Verified HomeBuyer
- April 26, 2021
- Ontario, CA
They have an exceptional team. The value of customer satisfaction is felt from all areas. From you first walked in, to financing, through the construction process, design studio and the after move in follow up. They are truly wanting to make sure you are satisfied. Sure you will find small things in a brand new house that would bother you, but bring that to your KB Home team and they will make sure it is addressed. Thank you Carina, Vanessa, Junior, Evelia, Justin and the rest of the team not mentioned. You are an awesome team.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great overall process ver beautiful home and love the area
- Andrew P.
- Verified HomeBuyer
- April 20, 2021
- Menifee, CA
Great overall process ver beautiful home and love the area
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
kept me informed and stayed right on date as promised
- Geneva P.
- Verified HomeBuyer
- April 17, 2021
- Ontario, CA
I feel that good quality materials were used ...I.e. appliances, plumbing and faucets, hvc I do feel that the lock on the screen door to patio is inferior and low quality. Would like to see it replaced as it does not lock.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - The entire team were very friendly and professional.
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- Murrieta, CA
The entire team were very friendly and professional.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - I am very happy with the team that helped me with my homebuying...Since
- Ann G.
- Verified HomeBuyer
- January 26, 2021
- Fontana, CA
I am very happy with the team that helped me with my homebuying...Since day 1 they have been very nice and professional to me..they always check up on me and see how everything is going...they made sure my homebuying experience was a pleasant one...i couldnt be more grateful to them...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Our Builder was awesome!
- Angel P.
- Verified HomeBuyer
- January 19, 2021
- Perris, CA
Our Builder was awesome!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Jodie at the office was Super friendly and Steve the superintendent
- Alex R.
- Verified HomeBuyer
- December 17, 2020
- Menifee, CA
Jodie at the office was Super friendly and Steve the superintendent was great as well!! Always checking in even a month after move in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The entire purchase process went well and KB Homes response to
- Venus C.
- Verified HomeBuyer
- December 01, 2020
- Victorville, CA
The entire purchase process went well and KB Homes response to inquiries and repairs were excellent. I would definitely recommend KB Homes to family and friends.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Fantastic communication.
- Elizabeth M.
- Verified HomeBuyer
- December 01, 2020
- Menifee, CA
Fantastic team of Pros who communicate well and were able to give a homebuyer the attention needed during Covid. Although it took a little longer to get to the build, the home is worth the wait.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Service 100% Guaranteed
- Oscar H.
- Verified HomeBuyer
- November 10, 2020
- Murrieta, CA
KB homes made my dreams come true! Let them help you achieve your dreams!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - The buying process with easier then I thought
- Gloria S.
- Verified HomeBuyer
- November 05, 2020
- Moreno Valley, CA
The buying process with easier then I thought
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Overall great home buying experience!
- Jeremias A.
- Verified HomeBuyer
- November 05, 2020
- Ontario, CA
My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - A few issue we had to contact the warranty people.
- Hannah J.
- Verified HomeBuyer
- November 05, 2020
- Ontario, CA
A few issue we had to contact the warranty people. Quick response. Could be better if they discovered the issue And fix it before closing.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home is deal maker.
- George M.
- Verified HomeBuyer
- September 15, 2020
- Menifee, CA
for the first time as new home buyer i am satisfied with my decision ..
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Forever Home
- Adam P.
- Verified HomeBuyer
- September 03, 2020
- Fontana, CA
We cannot be happier with the home we purchased. There have been a few glitches, but they were quickly resolved and the contractors are consistently staying in touch with us to ensure that everything within our home is working correctly. The staff here in Fontana could not have been nicer or more attentive than they have been. There was only problems with the finance department, but everybody else was amazing to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Would do it again!
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Murrieta, CA
Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Homerun home
- Charles M.
- Verified HomeBuyer
- March 17, 2020
- Moreno Valley, CA
VERY impressed with the follow-up attentiveness to even minor issues. Kevin and his crew do a fantastic job of making sure everything is, in his words, "perfect." I wish there had been some kind of backyard (rock or sod) completed prior to move-in. The unusual rain has created problems with the drains, and the sprayed on mulch is washing away.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Brand new home is loved
- Joseph A.
- Verified HomeBuyer
- March 07, 2020
- Winchester, CA
I had the best experience with qualified personal and the quality of service was on time and made easy. Working with our loan officer and sales representative LaVon were always professional and Josh and Josh helped anyway they could, very professional
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Exceptional Quality
- Arturo G.
- Verified HomeBuyer
- February 18, 2020
- Riverside, CA
There is a tremendous amount of peace of mind in purchasing a new home. My home purchase and the responsiveness of the staff has far exceeded my expectations.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great overall experience
- Anonymous
- Verified HomeBuyer
- January 14, 2020
- Ontario, CA
The staff was what made buying with KB Home a great experience. They were all willing to help and assist us with all of our questions and concerns. We love our new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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