KB Home Reviews in Riverside San Bernardino, CA

CJ is awesome. He always responds and resolves issues as soon as possible. Everyone is very helpful. Thank you KB Home

Thank you for the easy process.

Sales consultant Kelly was fabulous, always kept me up to date.. Daniel the construction supervisor was great to work with, very responsive and kept me up to date with weekly notifications..

I had a great experience. The superintendent Daniel did a great job with staying in contact and working on my concern that I had. Overall everyone with the KB team did a great job.

Overall, a very seamless home buying experience with KB. The mortgage process was by far the smoothest I have ever experienced. Weekly updates related to home build were nice personal touches. KB "upgrades" I personally wouldn't consider upgrades and recommend buyers to go with only the basics as it's cheaper to replace door handles, faucets, etc. than to mortgage it for 30 years. The cabinet company used by KB is average at best. Our cabinets slope 1/2 inch from left to right, which you cannot see or notice, but discovered when adding backsplash. Cabinets have splits or open seams. KB is super at responding to claims. I've made 6 or 7 minor claims in the first 30 days and KB has accepted all claims. KB offers free paint touch ups 30 days after move-in. Overall, good to above average home. No serious complaints. Will sell in about 36 months and move to TN. ... More

All the personnel I came in contact with, was experience in their work and very knowledgeable. The home builders responded to my calls in a timely manner.

Builders supervisor Daniel was outstanding I revised a weekly update on him and he quickly responded to my questions and work request, Ms Sara Sosa she is very helpful and very professional in every aspect.

I’ve paid for two months of solar panels that were supposed to be activated within 8-12 weeks after closing. It's been 8 weeks and now SoCal Edison is saying 12-16 more weeks. My current electric bill is going be over $400! I am strictly restricting my family from using electricity but yet still have a $400 bill. I can't sustain this for three to four more months!

Everything well done. Great support thank you

My home purchase experience with my new KB home was very professional. The entire KB was available for all my queries and concerns. All my inquiries were answered in a timely manner by a KB team member including my loan officer.

The home buying experience was made very easy!! The Sales team was very informative about the technology of the house and house building processes. They made me feel like this community and home was a great fit. The loan process was very smooth! Loan officer did a phenomenal job explaining everything and answered all my questions. They made the process very easy. I always thought it would be a difficult process to buy a home, but they showed me that it was not. Everyone has been very responsive regarding any questions or concerns I may have. Getting this home has been a great choice and I’m glad I went with KB and chose this community in particular . ... More

KB Homes Sales team is very helpful and prompt. KB Home loans team, is wonderful. They help you in every aspect. KB Home Insurance is the most competitive price in the home owner insuarance. Also the construction team support is excellent and customer support team is also very nice. Definitely recommend KB homes to everyone.

The process was swift. The house is /material is good. I love the layout/designs. KB team responds timely. They guide me aling the way.

Everyone that have spoken to from KB has been truly wonderful to speak with. I haven’t have a single issue during the process. KB has truly made this a stress free experience.

JODIE HILL SELLER AGENT IS VERY QUICK ANSWERING QUESTIONS AND SHE IS VERY NICE PERSON EASY TO DEAL WITH LEONARDO SUPERVISOR FOR THE CONSTRUCTION HE IS EXCELLENT. HE SHOWS HE CARE WHAT HE DOES FOR OUR HOMES.NEVER HAVE ISSUE ANSWERING QUESTIONS. ONE OF THE BREAKER FOR BEHIND REFRIGERATOR WAS NOT WORKING . IT WAS FIXED IN A TIMELY MANNER.

Great support from super attendance

Sales Representative, Lizette is AWESOME!!!!

Great house, people were great to work with

KB builder employee very helpful .

Great home buying experience! I was kept informed every step of the way during the construction process. Noticed a few items, mostly cosmetic, at the walk-thru that needed to be fixed and KB quickly took care of them to my satisfaction.

Our building supervisor went above and beyond to make things right but the response from the contractors has been slow.

Sara's (sales) help was tremendous with the whole process of buying our first home with KB. Quality home built with good hardworking people like Robert and Tom.

All my issues were resolved on a timely manner. I feel like Kb really cares about their clients, from sales rep to customer service personel on site. So far all my issues have been resloved satisfactory.

The sales representative is always on too of it. The buying of the house was smooth sailing. Good experience with KB homes.

The material and appliance selections are of great quality. While we've encountered a few minor issues, KB has been relatively quick to responding to our concerns.