KB Home Reviews in Riverside San Bernardino, CA

Set up of house to my liking of the way i want to live. Quiet neighborhood. Easy access to many department stores and the like. I have no regrets on my decision to buy the property.

They made the process so easy step-by-step and Rhonda is a rockstar! Well even down to our loan officer and everyone else that helped make this a possibility for our dreams come true

Great customer service and easy process!

Great experience all around!

Jane & Ryan are very professional and nice to work with.

Mike was wonderful and continues to be very helpful and prompt to requests. Vanessa young from the loan department was such a wonderful person to work with. She was informative and very supportive!

Both my sales person Mark and my customer service guy Justin have been fantastic they have been responsive to our requests and always willing to help answer our questions and find solutions. Their customer focused attitude is a rare thing now a days, it was those two guys that made this experience pleasurable.

The number of defects/issues we had was fairly high, but the response to fixing them made up for it in our eyes.

The entire team were very friendly and professional.

As a first time home buyer, I wish I would have been paired with a loan officer that was better at explaining the process and more communicative, but other than that I had a great experience with my build. (The loan officer wasn't terrible, I just needed more hand holding since I had never been through the process before.) The design center was fabulous and my consultant helped me truly design my dream home.

Great experience with entire staff!

Great team and direction with honesty in house buying process.

We had a few minor problems in the house, but overall they were quickly fixed!

Overall a great experience with KB Home. The final fit and finish had some issues but it’s expected when they’re building so many houses at one time. Good thing is that our superintendent and customer service reps were there to take care of any issues we had, and I’m more than happy with the outcome. Thank you!

Most issues resolved quickly.

The red no parking zones in the streets were not disclosed to us. Nor was the parking on only one side of the street. Didn't know we were getting a small kid size toilet for one of the restrooms. My heater was not working on move in. After move in there is way too much construction going on and I'm in the middle of all that noise.

Great experience working with the sales team.

Our Overall Experience was ok.

Experience was easy and friendly

Great job on everything !

The entire KB Team is quick to respond to any questions or needs. I have no complaints other than having to do a lot of concrete work and landscaping after the purchase.

Materials and quality of work is not that great. It was a rush work despite of the 7 months waiting. Customer service is great.

We had several issues throughout the process. Options(9ft ceilings oppose to 8ft, bathroom vanity) not communicated to us until we realized after the fact, told certain (major) things that turned out not to be true from Sales. Daniel was amazing. He was not only helpful but his overall attitude and approach were always very positive and kind. He absolutely went above and beyond to make sure we were taken care. He’s the only reason I’ve given 5 stars. Sylvia jumped in and was a pleasure to work with as well. We do appreciate the willingness to correct or help where it was possible.

Great community! Highly recommend KB Homes...they are with you every step of the way.

The first buying experience was interactive, fun and very helpful staff and representatives.