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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1136 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1136 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

Exceptional Customer Service

  • Joel L.
  • Verified HomeBuyer
  • April 26, 2021
  • Ontario, CA

They have an exceptional team. The value of customer satisfaction is felt from all areas. From you first walked in, to financing, through the construction process, design studio and the after move in follow up. They are truly wanting to make sure you are satisfied. Sure you will find small things in a brand new house that would bother you, but bring that to your KB Home team and they will make sure it is addressed. Thank you Carina, Vanessa, Junior, Evelia, Justin and the rest of the team not mentioned. You are an awesome team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The house is amazing.

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2021
  • Riverside, CA

The house is amazing. But after moving in I am seeing a lot of paint issue from stucco to inside.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Great overall process ver beautiful home and love the area

  • Andrew P.
  • Verified HomeBuyer
  • April 20, 2021
  • Menifee, CA

Great overall process ver beautiful home and love the area

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

kept me informed and stayed right on date as promised

  • Geneva P.
  • Verified HomeBuyer
  • April 17, 2021
  • Ontario, CA

I feel that good quality materials were used ...I.e. appliances, plumbing and faucets, hvc I do feel that the lock on the screen door to patio is inferior and low quality. Would like to see it replaced as it does not lock.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The entire team were very friendly and professional.

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Murrieta, CA

The entire team were very friendly and professional.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I am very happy with the team that helped me with my homebuying...Since

  • Ann G.
  • Verified HomeBuyer
  • January 26, 2021
  • Fontana, CA

I am very happy with the team that helped me with my homebuying...Since day 1 they have been very nice and professional to me..they always check up on me and see how everything is going...they made sure my homebuying experience was a pleasant one...i couldnt be more grateful to them...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Our Builder was awesome!

  • Angel P.
  • Verified HomeBuyer
  • January 19, 2021
  • Perris, CA

Our Builder was awesome!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Throughout the home buying process there were delays but all

  • Marlon A.
  • Verified HomeBuyer
  • January 05, 2021
  • Winchester, CA

Throughout the home buying process there were delays but all in all was a reputable. Thank you for your help and customer service.

Total Score 5


Quality 5

Trustworthiness 4

Value 3

Responsiveness 4

KB Home - Jodie at the office was Super friendly and Steve the superintendent

  • Alex R.
  • Verified HomeBuyer
  • December 17, 2020
  • Menifee, CA

Jodie at the office was Super friendly and Steve the superintendent was great as well!! Always checking in even a month after move in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall it was a great experience

  • Arina M.
  • Verified HomeBuyer
  • December 15, 2020
  • Redlands, CA

Overall it was a great experience

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

KB Home - The entire purchase process went well and KB Homes response to

  • Venus C.
  • Verified HomeBuyer
  • December 01, 2020
  • Victorville, CA

The entire purchase process went well and KB Homes response to inquiries and repairs were excellent. I would definitely recommend KB Homes to family and friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic communication.

  • Elizabeth M.
  • Verified HomeBuyer
  • December 01, 2020
  • Menifee, CA

Fantastic team of Pros who communicate well and were able to give a homebuyer the attention needed during Covid. Although it took a little longer to get to the build, the home is worth the wait.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Service 100% Guaranteed

  • Oscar H.
  • Verified HomeBuyer
  • November 10, 2020
  • Murrieta, CA

KB homes made my dreams come true! Let them help you achieve your dreams!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The buying process with easier then I thought

  • Gloria S.
  • Verified HomeBuyer
  • November 05, 2020
  • Moreno Valley, CA

The buying process with easier then I thought

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Overall great home buying experience!

  • Jeremias A.
  • Verified HomeBuyer
  • November 05, 2020
  • Ontario, CA

My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - A few issue we had to contact the warranty people.

  • Hannah J.
  • Verified HomeBuyer
  • November 05, 2020
  • Ontario, CA

A few issue we had to contact the warranty people. Quick response. Could be better if they discovered the issue And fix it before closing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home is deal maker.

  • George M.
  • Verified HomeBuyer
  • September 15, 2020
  • Menifee, CA

for the first time as new home buyer i am satisfied with my decision ..

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Quality

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2020
  • Chino, CA

The material and appliance selections are of great quality. While we've encountered a few minor issues, KB has been relatively quick to responding to our concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - We love the house.

  • Krystal S.
  • Verified HomeBuyer
  • September 05, 2020
  • Winchester, CA

We love the house. I know with covin19 things took a little longer to get fixed than probably would have under normal circumstances.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great Forever Home

  • Adam P.
  • Verified HomeBuyer
  • September 03, 2020
  • Fontana, CA

We cannot be happier with the home we purchased. There have been a few glitches, but they were quickly resolved and the contractors are consistently staying in touch with us to ensure that everything within our home is working correctly. The staff here in Fontana could not have been nicer or more attentive than they have been. There was only problems with the finance department, but everybody else was amazing to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - So thankful and love the house!

  • Martin H.
  • Verified HomeBuyer
  • July 07, 2020
  • Chino, CA

So thankful and love the house!! Would love the superintendent to come back by and drop paint off and finishing painting the corners though. Still five stars!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

great customer service

  • Donald D.
  • Verified HomeBuyer
  • May 12, 2020
  • Moreno Valley, CA

Have had a great experience with KB homes. They are very customer friendly and willing to make everything right for the purchaser.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Good price

  • Alice L.
  • Verified HomeBuyer
  • April 23, 2020
  • Chino, CA

Good price

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great people to help you with your home

  • Jose R.
  • Verified HomeBuyer
  • April 21, 2020
  • Riverside, CA

The company itself would try to enhance more its architectural designs. Your people are great to work with in buying a home

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Would do it again!

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2020
  • Murrieta, CA

Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5