KB Home Reviews in Riverside San Bernardino, CA

KB should stand for “Kind Builder”! This was an amazing experience to build a home with KB.

I like my new house

Sales/office staff were responsive and professional. There were a few hiccups that needed to be negotiated along the way, though this is probably typical of any homebuying experience.

Our home was scheduled to close on Nov. 30 & KB home made sure our home was done before thanksgiving holiday & we closed on Nov. 25 the same day we signed! It was amazing having our home for thanksgiving! It was the best thanksgiving gift ever!

Our Builder was awesome!

This builder gave me all the information regarding my home and made it easy to work with a home lender. I was pleased with the quality of the home and met all my expectations. I am a first time homeowner and KB Homes made it easy and simple to get me into my new home.

Everyone involved in our first home buying experience made the process easy!

My experience with the builder and Sarah was awesome. They answered every question I had and was able to assist me when needed. My 3 star rating is due to the loan officer, Sylma. As a loan officer she was not knowledgeable and very incompetent. She would give closure dates and not make her deadlines. Instead of her being honest with the changes in the closure dates she would put blame on others. I was told my closure date was changed due to waiting on meters to be installed. Once the meters were installed my closure date was changed again because she was waiting on GSFA to approve me. When I contact GSFA I was told my application was not received. Immediately after I contacted Sylma and told her what was said and who my point of contact was and only at this time she admitted to me she was not familiar with the program and had to get educated on it. Her apologies were not accepted because I had asked her before I went with KB Loan if she was knowledgeable to the program and was told yes. I forgot to mention I had given my landlord my notice to move, so I was displaced for three weeks and had stressed this to Sylma and her supervisor Steve. Both of them promised to get the paperwork done ASAP, but that didn’t happen. It took GSFA a few hours to approve my application, but it took them over three weeks to process and submit a few pages. Unacceptable! ... More

The experience of purchasing my first home was a lot of stress to be honest. I thought KB did a good job on answering my questions. At first I had trouble getting in contact with My First loan officer. I had plenty of question right after going forward to build a home with KB. Later down the road I was assigned a different person to help with my question and loan they did an amazing job. Overall I’m pretty happy with My home. Nothing really major was wrong with my home and if there was The response time to fix it was great can’t complain about how professional they are about fixing things. Thank you ... More

We had a great experience with Sarah and Rodger. They really took the time to help us out and as first time home buyers that was very much appreciated.

Can’t go wrong with KB home! Great customer service, huge selection of optional upgrades and great workmanship. Highly recommend!

Everyone was friendly and great to work with. From the loan officer, to sales, to the showroom, to construction, they were all very helpful and seem to love their jobs and working for KB.

Check the quality of materials.

Do a more thorough final walk through.

Overall good... Sylma not so great

Everything is working out. I'm happy with the experience.

We had a great experience buying our first home and have been nothing but pleased with the process and communication

I’ve watched many renovation shows where the homeowner ran into unexpected expenses when renovating their home. Being the first owner means you know the home is built to code and nobody cut any corners. You’ll save money in the long run because your house was built right the first time.

KB home is was amazing throughout the process. I am a first time home buyer and I could had not chosen anything better than KB home as my first home purchase. I got constant updates on how the house was coming along. Nothing beats seeing your dream home being built right in front of your eyes.

Great house, great location, wish there was more attention paid to details of craftsmanship

KB was very attentive to all of our questions and took the time to walk us through our options for purchase with no hassle. Mick was with us from build to move-in and beyond and Pam made sure we were getting the best service and attention!

All the employees are wonderful and helpful

Very friendly, welcoming, and responsive time to any questions was very quick

Easy and not scary at all

Sarah in the sales office was amazing. Roger superintentent of construction was awesome as well. Lots of flaws in the KB designs ithat they didnt care to fix for me. Received crappy counter top design that they didnt care to make right. Will have to fix myself.