KB Home Reviews in Riverside San Bernardino, CA
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Riverside San Bernardino Homeowners Have to Say About KB Home.
Read all 1195 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Riverside-San Bernardino Area
View Homes
Customer Reviews
Great Customer Service
- Leonel S.
- Verified HomeBuyer
- January 05, 2021
- Redlands, CA
KB were great. Everyone gave great customer service and were a call away.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Throughout the home buying process there were delays but all
- Marlon A.
- Verified HomeBuyer
- January 05, 2021
- Winchester, CA
Throughout the home buying process there were delays but all in all was a reputable. Thank you for your help and customer service.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
KB Home - Made our first time buying a home easy!
- Andres E.
- Verified HomeBuyer
- December 30, 2020
- Perris, CA
Made our first time buying a home easy!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Everyone was very helpful, great communication all the way through.
- Anonymous
- Verified HomeBuyer
- December 22, 2020
- Redlands, CA
Everyone was very helpful, great communication all the way through.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
KB Home - Ontario is good for stay.
- Mao C.
- Verified HomeBuyer
- December 20, 2020
- Ontario, CA
Ontario is good for stay.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
The most caring and best people
- Jose M.
- Verified HomeBuyer
- December 18, 2020
- Ontario, CA
Junior, Seth, Jane and Carina were the most amazing, caring and best people during my home buying experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The lack of urgency in the buying process and subsequent issues with the home is disturbing.
- Elizabeth A.
- Verified HomeBuyer
- December 18, 2020
- Winchester, CA
The home is great, the neighborhood is great, and we got everything we asked for. However during and after the closing process it extremely difficult to get anyone to address our concerns (closing documents, needed small repairs/overlooked flaws, etc.).
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 1
KB Home - Jodie at the office was Super friendly and Steve the superintendent
- Alex R.
- Verified HomeBuyer
- December 17, 2020
- Menifee, CA
Jodie at the office was Super friendly and Steve the superintendent was great as well!! Always checking in even a month after move in.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall good experience
- Anonymous
- Verified HomeBuyer
- December 17, 2020
- Ontario, CA
There were some issues with small things when we moved in that we were able to get a quick resolution for. The KB Customer service team, especially Justin in Northpark, has been so responsive and helpful! I'm extremely impressed with the quality of the work, and I look forward to living here for a very long time. The price was a bit high compared to other houses nearby, but already the value has gone up so I can't complain. Thanks KB :)
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
The overall process wasn’t too bad of an experience
- Daniel Y.
- Verified HomeBuyer
- December 15, 2020
- Corona, CA
I think with KB Homes having the whole buying experience inclusive within the process was helpful although not letting my Real estate agent communicate with the lenders was kind of frustrating. I had to learn the whole buying process alone through out steps with my agent in the background advising me. So there was a lot of back and forth. But at the end everything turned out great and I am really happy with my new home! Also the design studio with Jennifer and the ladies that helped me was probably the best part! They are very helpful with selecting and putting the designs together. Overall ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - Overall it was a great experience
- Arina M.
- Verified HomeBuyer
- December 15, 2020
- Redlands, CA
Overall it was a great experience
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
The whole team was so quick with responses and overall had great communication with our wants and needs.
- Elly L.
- Verified HomeBuyer
- December 10, 2020
- Redlands, CA
The whole team made our first home buying experience incredible! I felt empowered and confident with the decisions I made because everyone was gracious enough to support us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great lot size of the home
- Ivan M.
- Verified HomeBuyer
- December 08, 2020
- San Jacinto, CA
Great lot size of the home
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
KB Home - Affordable housing and the location was great and convenient!
- Joselito M.
- Verified HomeBuyer
- December 08, 2020
- Victorville, CA
Affordable housing and the location was great and convenient! Close to everything!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Swift communication
- Byron W.
- Verified HomeBuyer
- December 08, 2020
- Moreno Valley, CA
Good purchase experience when buying with KB.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Loved the experience!!!
- Randy S.
- Verified HomeBuyer
- December 03, 2020
- Menifee, CA
As a first time home buyer, KB went above and beyond. The process was very thorough and I would recommend it for anyone
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great company with a lot of very knowledgeable and helpful workers
- Kharen D.
- Verified HomeBuyer
- December 01, 2020
- Ontario, CA
Great company with a lot of very knowledgeable and helpful workers that made this home buying very easy and smooth
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The entire purchase process went well and KB Homes response to
- Venus C.
- Verified HomeBuyer
- December 01, 2020
- Victorville, CA
The entire purchase process went well and KB Homes response to inquiries and repairs were excellent. I would definitely recommend KB Homes to family and friends.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Will never again buy a KB Home built house
- Aarti K.
- Verified HomeBuyer
- December 01, 2020
- Corona, CA
Bought a "model" home. After moving in, I have a huge list of repairs needed and am still unable to use some of the upgrades I paid for. This is my 3rd house purchase, 2nd new construction purchase and the worst home buying experience. I am extremely disappointed with KB Home.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Fantastic communication.
- Elizabeth M.
- Verified HomeBuyer
- December 01, 2020
- Menifee, CA
Fantastic team of Pros who communicate well and were able to give a homebuyer the attention needed during Covid. Although it took a little longer to get to the build, the home is worth the wait.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
THAT THEY ARE VERY HONEST AND PROFESSIONAL
- Hilda P.
- Verified HomeBuyer
- November 29, 2020
- Ontario, CA
DO NOT BE AFRAID TO BUY A NEW HOME, TRY AND APPLY WITH KB, SOME TIMES WE ARE AFRAID TO BUY A NEW HOUSE AND WE APLLY ONLY FOR OLD HOUSES
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Model Homes are Awesome, but Inspect
- Matthew A.
- Verified HomeBuyer
- November 26, 2020
- Moreno Valley, CA
We were very fortunate in that we were able to purchase a model home and everything was completed by the time that we moved in. However, make sure to inspect your home as frequently as possible. There were/still are many issues that have seemed to arise from the house being completed very quickly and early on. While KB has been AWESOME as responding to all of these issues thus far as they have come up, there are were/are many nagging things (and one BIG thing) that had/has to be fixed before we feel really able to settle in. Don't get me wrong, we love our home, but do your due diligence.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
KB Homes sweet Home
- Don P.
- Verified HomeBuyer
- November 24, 2020
- Menifee, CA
KB Home Builders are the best. Their team of professionals- from Sales Agent, The Studio Design, Loan Officers & the Superintendent who watches our home building are thorough and right on time. They took us hand by hand from purchasing, seeing an empty dirt lot to a very sophisticated and very functional high tech home. They are built sound and well and are so concern about every aspect of our home journey, that it felt like I was home with family who cares about us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB PLEASE FIX MY HOUSE
- David S.
- Verified HomeBuyer
- November 23, 2020
- Redlands, CA
Don’t get me wrong, I LOVE THE HOUSE. But there was need to fix. I HAVE ELECTRICAL ISSUES NEED TO BE REPAIR AT MY KITCHEN AREA, THE ADDRESS LIGHT NOT WORK OFF DURING THE NIGHT, BACK PATIO ELECTRIC SOCKET LOOSE, BATH ROOM MIRROR LOOSE....KB HOME PLEASE FIX MY HOUSE.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
KB Home - Overall a great buying experience from everyone involved.
- Anonymous
- Verified HomeBuyer
- November 21, 2020
- Winchester, CA
Overall a great buying experience from everyone involved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.