KB Home Reviews in Riverside San Bernardino, CA

We love kb homes! And our sales rep! We just have problems with the construction manager since he had promised that he would get our sliding door fixed before moving in, but 2 months later it’s not fixed yet. But overall great! My sales rep Was amazing! She helped up with the house buying process since it was our first home!

From the very beginning when dealing with the sales rep Lizette my experience was fantastic. She was excellent when it came to dealing with my realtor. Lizette answered the phone anytime I called with questions. She keep us up to date with everything that was going on with our home. Till this day she continues to call and follow up. The foreman in charge (Ricky) is an amazing dude. Any questions I had he was there with a quick response. Anything I needed touched up or fixed he was on top of it! I also can’t forget about Jean! His customer service is the best I’ve dealt with. Whenever he is around the neighborhood he swings by and makes sure we are satisfied with our home. ... More

We love our new home. however there's been some issues and trying to get the builder to take care of it in a timely manner is proving to be difficult.

KB homes made my dreams come true! Let them help you achieve your dreams!

I would HIGHLY recommend using your own lender along and make sure you are on top of them because they dropped the ball A ALOT.

The buying process with easier then I thought

Very positive buying experience from start to finish.

My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home!

we have purchased several new homes and KB Homes above all of the rest was superior in everything they did from sales to the finished product.

A few issue we had to contact the warranty people. Quick response. Could be better if they discovered the issue And fix it before closing.

Not too bad, a little hiccups here and there which was resolved by some calls.

Our purchase experience with KB was exceptional. They build a quality home, we had very few “to do” items after we closed and KB responded and quickly fixed those when we contacted them. We had a very quick escrow and our sales person was in constant contact the whole time.

I would advise other buyer to be alert. Pay attention during the building process to avoid issues like I have been dealing with. Ensure everything is built correctly. Be involved, and ask questions.

Positive home buying experience but once you move in it’s a different story

Short build time 4 months from foundation to completion.

Great team with great communication!! Highly recommended!!!

The best experience, professional, responsible and great customer service. The go the extra mile for you as a customer. Builder works with you.

Great value. The building supervisor has been awesome

My mortgage loan officer Dan was amazing and very easy to work with!

always available to answer any question about the house.

We had a great experience buying a KB home.

Tonya was incredible. Jeff was incredibly helpful as well.

Have current issues that were pointed out & not taken care of. Which is frustrating considering the builders are in my area. As a matter of fact right across the street from me. That’s really upsetting! I shouldn’t have to hunt you down just to get my issue resolved. I’m very disappointed.

KB Homes facilitated my first home buying experience with ease and reassurance.

Any issues that arises David Superindent response right away. Great customer service.