KB Home Reviews in Riverside San Bernardino, CA

KB homes compared to other homes in the Ontario Ranch area have large lots and spacious interior floor plans. The home has smart features and makes for comfortable living. Karen, the sales consultant, was experienced, informed, and very patient. She responded quickly to all of my concerns and needs. With the help from Karen, my realtor's assistance, my lender, and the title company, I am now a home owner! Thank you for making an affordable and spacious home built to last.

New construction house still can find several things need to be reworked/ repaired. Ex. ceiling LED lights falling, missing cabinet shelf, drill holes, uneven wall, leaking sprinkler, and crack driveway due to the Community concrete work.

The sales office is very helpful, Michael sent house video & photos to me regularly to update the building process. He replied all my questions very fast.

Our experience w/ KB has been exceptional from the standpoint of sale office presentation and customer appreciation. Our observation and recommendations during the loan process would be to incorporate a client checklist, w/ quality assurance check-points to evaluate how the customers needs are being met from loan documentation request, to escrow signing. Please build in more lead time into the collection of documents for closing, and continuous feedback from loan processors.

Make sure you check every little detail. Homes are built with quality but installers cut corners like it’s the thing too do.

Everyone was very helpful through every step of the process.

Even through this pandemic, my experience with kb homes went very smoothly.

Overall value is good, but minor issues are being found the longer we live in the home.

Disappointed to have a brand new house that has such poor workmanship. Seems there is no oversight of contractors and customer service team has to play clean up. Door casings are not straight, walls are not flat, corners not square. I can go on and on. Disappointed would sum it up.

Friendly sales staff, comprehensive package with many options available. We are very happy with our new one story home in Autumn Winds.

The experience of buying a KB home was relatively satisfying.

We are very happy with the house. We have no problems at this time,

I've been watching construction in the community, and there is great attention to detail. The houses are solidly built, very well insulated and airtight. Good earthquake countermeasures. Good quality materials being used. We just did our post-construction walk with the builder and responsiveness to the issues we identified has been good so far.

So thankful and love the house!! Would love the superintendent to come back by and drop paint off and finishing painting the corners though. Still five stars!!!

Due to the COIVD-19 pandemic, I've had to wait for contractors to respond to warranty work requested for items that I found wrong. KB Home has been good so far about keeping me up-to-date with my repairs.

A wonderful experience overall from the beginning to the end when we received the keys.

Very good company to work with and they build very nice neighborhoods to live in.

The team was very professional and responsive. Thank you Gina and Travis

We had an amazing experience working with the sales team and building team for our new KB Home. Carina and Anthony (sales team) were so attentive and kept us up to date on everything especially during all the new norms related to Covid-19. They were always checking in to see how we were doing along the way and made us feel like family. They were so sweet and always got back to us quick or would let us know they needed to get that information and would come back to us. Brian (building superintendent) has been INCREDIBLE! He has helped us along the way while we were waiting for our house to be finished and kept us up to date the whole time. Now that we are moved in, he always asks us how we are doing and helps us with everything he can. He is super responsive and attentive and truly cares for his clients. Such great customer service and we have had nothing but great experiences with him. We are so glad we had such a great team to help us during our first home buying experience. ... More

I like my home and the area. It’s nice and quiet

I was able to do just about everything I wanted to regarding upgrades because KB made it affordable and possible. The design studio experience is where the we can't became yes we can. Our payment even is less than what I expected.

We love our new home! Everyone we worked with through the process was amazing! The community is wonderful, everyone is so friendly and always says hi! I would totally recommend buying a KB home you will not regret it!

Getting to build our first home from scratch and customize it the way we wanted to really was a dream come true. All for a great price and value. You really can't go wrong with KB!

KB worked diligently and efficiently in helping us buy our homes.

Staff at KB homes have been professional, helpful and very friendly, they respond to calls and either fix the problem or lead you to the right people to get the problem fixed..