KB Home Reviews in Riverside San Bernardino, CA

Well to start I feel like the communication with the sales staff member Jennifer was great. Very timely and productive. Communication with Michael the superintendent was great and week by week which I appreciated. Walk throughs were perfectly explained that was also appreciated. So Rod did the final walkthrough and everything was great, anything that needed to be touched up was immediately touched up. That was also appreciated! So in closing, I would say the build quality was excellent. The timing was perfect just what they said it would be. I would recommend KB homes to everyone.

Great response time came out and got what i needed done

they are definitely trustworthy, so happy we chose KB

I'm a first time home buyer and my experience with KB Home was fenomenal. I'm a Navy veteran and I used my VA home loan with KB Home loans. Miss Jessie was my loan officer and she made the whole process very simple. Mr. Pablo was my sales agent and he was very courteous and professional. Mr. Cecil & Rick have been following up with me since the construction was completed. Overall, I would definitely recommend KB Home!

I had a little issues with some trim work on my new home, Rod and Mike addressed my concerns right away and went above and beyond to make sure everything was taken care of promptly

All the team work provided was excellent

Beautiful experience here at KB homes very good.

Had a great experience with Mike from building to Mike from the loan officer it was a great experience with the process they answered all my calls questions and concerns.

Overall, we had a positive experience. The crew at KB were unquestionably helpful and assiduous in the care and creation of their product, as well as their outstanding customer service which is superior to most companies of any stripe. The foreman and his assistant are very attentive to their customers needs and to the needs of the home. They carry themselves with a gravitas that supports their professional care and attention to their customers. I’m very impressed with Tommy and Efron. They are stand up guys. The negatives in our experience were pretty minimal. Although we had numerous delays in the timeline of the home’s completion but it was fairly innocuous and the fault was not KB’s; allegedly they had manpower issues during the plumbing phase of the build. Additionally, there seemed to be a disconnect with information disclosure regarding the closing/move in date. We struggled with obtaining an accurate close date from their office. However, this was annulled by the fact that they were able to get us closed and into our home a week before the projected close date. We were one of the first families to move in on our end of the block! So, the outcome was very positive. Overall our experience with KB has been positive. We are pleased with the product and support team behind it. ... More

Their services were good and satisfactory!

Thank you for the wonderful experience in purchasing a new house. The overal is great and happy with the house that my family and I enjoy staying in our new house.

Thank you for your quick response to any issues. I receive frequent check in calls asking if everything is good with the home. I appreciate taking care of my concerns quickly.

Well organized and trustful

there are many other builders in the Ontario area, i had visited them all during new house shopping. This KB Home house is generally a great valued built and designed by the professional builder team, the sales office is professional and knowledgeable, and customer service team (after moved in) is also very responsive & experienced. Thanks to Stephen, Karen, John, Philip, and Richard who are a great team and pleased to working with. Highly recommended for the KB Home in Ontario!

We had a good experience with KB homes team starting from sales representatives to customer support team. Quality of the construction is good. Models and time for completion everything is good. Need to improve little bit in workmanship and more designs (upgrades) availability. Expected little more explanation about warranty and facilities in home while final orientation.

They have very good services and the people are very friendly

Good price and good customer services after closing.

Amazing sales staff and the customer service is great. The superintendent was very informative.

As a first time home buyer , I went into this homeowner journey without a realtor and KB guided me all the way through. The staff in each department addressed all my concerns and thoroughly explained every step of the process. Thanks to the staff I feel confident and and very happy about the decision I made to purchase with KB.

Rod, Efren, and Mike were all godsends. There were things that I had trouble with and they fixed or asked me about it faster than I could inform them. When Best Buy refused to bring my washer, dryer and refrigerator inside , they happily helped bring them inside. As a young single woman without many people to help that was a highlight of my move-I’m experience. I was never upset with the builders if things were pushed back because that is part of the process. I am happy to say that if I had an issue right now, after closing, they would promptly address it. This was an excellent first time homeowner experience. Thank you guys!! ... More

Overall great experience with the KB team

Really satisfied with the result as the builder showed excellent work. Daniel is super responsive and will constantly give you updates on the building process of the new home, which is super nice. He is also patient with any questions during the process, Anthony explains it very well during the walkthrough and is also capable of quickly resolving issues. Very trustworthy people.

It's a great experience to buy this home!

KB worked closely with me every step of the way to make sure that my loan went through I appreciate that

It was great, even when I was lost they always help me understand