KB Home Reviews in Riverside San Bernardino, CA

The staff is friendly and professional. We were notified on the progress of our home step by step. After moving in the staff has called to ask if we were comfortable in our home and if there were any touch ups needed.

We are so grateful that KB gave us our dream home that our family can grow in and never have to move again. Grateful for the people like Jeff and Junior who went above and beyond to make us fill included with every step of the build and move in process

Sara in sales is very knowledgeable. I don’t remember Steve’s title but he also is very knowledgeable in answering my questions about my house.

Home buying at KB Home's was easy going and the people where vary knowledgeable.

The best home buying experience ever. All my concerns were address before moving in. I love my new KB home. It's a dream come true.

Love my new home great experience.

The company itself would try to enhance more its architectural designs. Your people are great to work with in buying a home

The sales staff, lending staff and crew are wonderful people and we were pleased to work with them.

Awesome experience from beginning to end

Garage broke, they come the next day and fixed quickly. Amazing work!

Dream house

great experience with everyone on the KB team. always followed up and answered all questions we had.

We purchased a new home from KB Homes with finishes that were picked by a prior customer. We love everything from the flooring to the counters and the open layout. We had 1 issue with the garage door opener and the builder's manager Josh took care of it with 24 hours. Our house is our forever home and we thank KB Homes!!

Timeliness and timeline provided of build was on point. Builders provided great workmanship and were very concerned to ensure everything was perfect. Any little issue I had they responded quickly and found a solution to correct the problem extremely fast. It was all about customer service.

KB Home is an excellent building company with an outstanding combination of workmanship, quality, and affordability with professional and friendly staff and service!

Overall people at KB are nice. However, need to improve the partner Sunpower and the escrow. The escrow has not transfer the file to the HOA yet and it closed about 2 months ago.

Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it.

Easy and nice

My family and I are extremely happy in our new KB Home. The superintendent who built our home is amazing and very communicative with the home owners. We are excited to build our future in our new KB Home!

Great Community

Some of the construction details are sloppy

Starting from signing the buying contract to possession and after that also received enough assistance in all steps

Be more involved in building process...

I cannot stress enough that experience with KB homes has been great from the start. The biggest compliment would be that of the customer service. The only negative feedback I would provide is the quality of workmanship. Now that we've been in our house for over a month, we've noticed a decent amount of flaws with paint, caulking, carpet, and others. There are many spots where there is pain "runs" on the doors, even with dents in some of the interior doors. KB has been quick to respond to fix however, it would have been nicer to not have to deal with it at all, especially given the price we paid for the house. ... More

We are very happy with our new home and the service we've received for any concerns we've had. Buying our first home was a great experience.