KB Home Reviews in Riverside San Bernardino, CA

Construction crew was awesome. Sales staff and loan group was less responsive. Once moved in, we have noticed a lot of small issues that seem to be from rushed work.

Have had a great experience with KB homes. They are very customer friendly and willing to make everything right for the purchaser.

Neighborhood is amazing and home is okay, much better now due to our upgrades. Due to Covid 19 we have several issues in our home that have gone unfixed.

There are little things here and there that needs to be fixed. The Garage door is loose, some of the plugs are loose the bedroom doors have pints all over it and chips, also pint on tiles that we tried to take it off and it’s noticeable. Nails on carpets my little one got poke couple times.

KB was great at responding to concerns and inquiries. The work was a bit sloppy. We noticed some minor details that were not painted or done properly.

Very nice service!!!!

Great experience from beginning to end!

Good price

The staff is friendly and professional. We were notified on the progress of our home step by step. After moving in the staff has called to ask if we were comfortable in our home and if there were any touch ups needed.

We are so grateful that KB gave us our dream home that our family can grow in and never have to move again. Grateful for the people like Jeff and Junior who went above and beyond to make us fill included with every step of the build and move in process

Sara in sales is very knowledgeable. I don’t remember Steve’s title but he also is very knowledgeable in answering my questions about my house.

Home buying at KB Home's was easy going and the people where vary knowledgeable.

The best home buying experience ever. All my concerns were address before moving in. I love my new KB home. It's a dream come true.

Love my new home great experience.

The company itself would try to enhance more its architectural designs. Your people are great to work with in buying a home

The sales staff, lending staff and crew are wonderful people and we were pleased to work with them.

Awesome experience from beginning to end

Garage broke, they come the next day and fixed quickly. Amazing work!

Dream house

great experience with everyone on the KB team. always followed up and answered all questions we had.

We purchased a new home from KB Homes with finishes that were picked by a prior customer. We love everything from the flooring to the counters and the open layout. We had 1 issue with the garage door opener and the builder's manager Josh took care of it with 24 hours. Our house is our forever home and we thank KB Homes!!

Timeliness and timeline provided of build was on point. Builders provided great workmanship and were very concerned to ensure everything was perfect. Any little issue I had they responded quickly and found a solution to correct the problem extremely fast. It was all about customer service.

KB Home is an excellent building company with an outstanding combination of workmanship, quality, and affordability with professional and friendly staff and service!

Overall people at KB are nice. However, need to improve the partner Sunpower and the escrow. The escrow has not transfer the file to the HOA yet and it closed about 2 months ago.

Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it.