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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1182 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1182 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

KB Home - Be patient with closing process.

  • Michael A.
  • Verified HomeBuyer
  • January 21, 2020
  • Redlands, CA

Be patient with closing process. It can be very frustrating.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home!

  • Michael A.
  • Verified HomeBuyer
  • January 21, 2020
  • Perris, CA

Communication is excellent on every level of this whole process from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Esquivel Family

  • Gustavo E.
  • Verified HomeBuyer
  • January 21, 2020
  • Menifee, CA

Couldn’t be happier to have purchased our KB home for my wife and kids. We are beyond excited for this new journey! By far we’ve had such a great experience, we are loving it!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Low quality and service after purchase.

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2020
  • Ontario, CA

Quality of work is very poor.

KB Home responded:
Hello, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -James

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 1

Excellent

  • Wahid B.
  • Verified HomeBuyer
  • January 17, 2020
  • Murrieta, CA

Down payment bank approval the right location is very important.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Timely and Helpful

  • Mahesh D.
  • Verified HomeBuyer
  • January 17, 2020
  • Corona, CA

My wife informed me the repair services were done in a very professional and timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great and fast experience

  • Katherine L.
  • Verified HomeBuyer
  • January 17, 2020
  • Menifee, CA

Everything with purchasing the home went great and Sara and Mike were there to help us every step of the way. They made our experience go as smooth as possible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

very nice people to do business with

  • Guillermo Q.
  • Verified HomeBuyer
  • January 16, 2020
  • San Jacinto, CA

I hired my own final walk through inspector, My inspector told me that the house was almost perfect minus small quick easy fixes. Good job KB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It would be helpful for customer service to address issues a

  • Chass S.
  • Verified HomeBuyer
  • January 15, 2020
  • Perris, CA

It would be helpful for customer service to address issues a bit quicker.

KB Home responded:
Hi Chass, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. Best wishes. –Nick

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Sales staff A++Lending StaffAttBuilding staff A++

  • Andy V.
  • Verified HomeBuyer
  • January 15, 2020
  • Riverside, CA

Sales staff A++ Lending StaffAtt Building staff A++

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The team was very patient and understanding

  • Shetona J.
  • Verified HomeBuyer
  • January 14, 2020
  • Moreno Valley, CA

The team was very patient and understanding

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy in Murrieta

  • Ryan H.
  • Verified HomeBuyer
  • January 14, 2020
  • Murrieta, CA

Very happy with the home. Dan the KB man did an excellent job and was extremely helpful. Highly recommend the homes and definitely recommend working with Dan

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great overall experience

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2020
  • Ontario, CA

The staff was what made buying with KB Home a great experience. They were all willing to help and assist us with all of our questions and concerns. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We had a positive experience

  • Dina P.
  • Verified HomeBuyer
  • January 14, 2020
  • Riverside, CA

We had a positive experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great expeirence

  • Huizi H.
  • Verified HomeBuyer
  • January 14, 2020
  • Ontario, CA

My sales person is great communicating and the transaction is smooth! I am really happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing!

  • Kaitlyn D.
  • Verified HomeBuyer
  • January 14, 2020
  • Murrieta, CA

Such a great experience working with KB! Scott in sales and Carlos with the builders are fantastic professionals. Always available for questions and very helpful along the way. Would recommend to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Need to give more options for the upgrades.

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2020
  • Ontario, CA

Need to give more options for the upgrades.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Excellent homes, great design and Quality products.

  • Mussa K.
  • Verified HomeBuyer
  • January 08, 2020
  • Riverside, CA

Workmanship is extra ordinary and I return to KB again. This is my second KB home and the Quality of work attracted me. When the community is large of course there should be some expectation of mistakes and minor faults. That does not matter when services is on the door the next day to take care of them. Above all the best investment I did.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Francisco Z.
  • Verified HomeBuyer
  • January 08, 2020
  • Perris, CA

My family and I are very pleased with all the work from everyone in the KB family. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible at the beginning with the old crew

  • Rudy B.
  • Verified HomeBuyer
  • January 07, 2020
  • Riverside, CA

Now that there new foreman things are getting done.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Excellent experience from beginning to move in

  • Doris M.
  • Verified HomeBuyer
  • January 07, 2020
  • Riverside, CA

We were shown a lot that was affordable and the home buying experience began. Exceptional experience at all points of contact.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleased

  • Yvonne E.
  • Verified HomeBuyer
  • January 07, 2020
  • Ontario, CA

Answer that every Monday up date call. They are very informative.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good job

  • Richard C.
  • Verified HomeBuyer
  • January 07, 2020
  • Ontario, CA

Very professionally and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Steve D.
  • Verified HomeBuyer
  • January 07, 2020
  • Ontario, CA

Great experience getting another home from KB. Very satisfied with the product being offered. Customer service team went above and beyond to ensure the perfect home is being delivered. Thank you for all the hard work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wouldn’t buy again or recommend anyone else to buy !

  • Magdi N.
  • Verified HomeBuyer
  • January 07, 2020
  • Murrieta, CA

Not happy with the home ! Moved in on Oct . 31st .. The yard was not graded correctly, the paint inside and outside the home wasn’t really painted it was dusted with color .. can’t use kitchen drawer .. electrical.. fuse blow for no reason .. the baseboards were painted while dusty.. not smooth at all .. floors have gaps ... masterbed room has a hole in the ceiling.. fire sprinkler?? Sliding door frame is scratched.. My issues are not being addressed ...

KB Home responded:
Hello, Magdi, we are sorry for any frustration and would like to help. We will put you in touch with a KB Home division manager to assist with this matter. If you have a preferred phone number, please e-mail that to CustomerRelations@kbhome.com so we can be sure to reach you. –Brian

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1