KB Home Reviews in Riverside San Bernardino, CA

We have been searching for the perfect home to downsize, and have been looking for the right property for well over a year that had a number of amenities we wanted. View, private yard, single story, location, etc...On our way to sign a purchase agreement with another builder, we happened to take the road less travelled and saw a new development and stopped by. The first model we entered had both of us smiling. It was exactly what we had been looking for. Single story, large inviting great room, accordion door option, outdoor living option, and the perfect floor plan for us. Checking with Jeff in the sales office, there were a couple of available lots with privacy and views. Needless to say we found the ideal lot. That was just the beginning of our journey with KB Homes. While we had heard some negative things about the company a number of years ago (under different leadership), we took a chance. Needless to say we have had one of the best home buying experiences ever. Every step of the way we met with amazing representatives. From the initial sales team, the interior design team, the construction super, and the post move-in team have been nothing short of exemplary. The home was built with care and with all the tech-modern enhancements. I have even walked the entire house with a lit candle to see if any leaks/drafts around windows, doors, etc. and it's bullet proof. The monthly savings of an energy efficient home was important to us, and by our calculations we will save well over 15k a year (yes, seriously!) over our last home. Upon move-in we found a couple minor paint issues that were resolved in a few days (they gave us the can of paint if we ever need it in the future)...All in all we are completely satisfied with our decision and look forward to many years living here. ... More

Great follow up from sales person to supervisor

Great price, value and property

So I moved in I December and during that time until now 2 pipes outside have broken. Also it jacked up my hard to which I’m still waiting to get fixed. The AC is a massive issue at first it was set up incorrectly once that was fixed now it makes a super loud sound. The AC people say there I nothing wrong but the sound is differently than when I first got it and even worst I have to turn off the unit at night so I can sleep

Friendly and willing to help with anything

There is a tremendous amount of peace of mind in purchasing a new home. My home purchase and the responsiveness of the staff has far exceeded my expectations.

Satisfied with the promptness and efficiency issues are resolved

I think that I need a min-course in how to use the Smart features in my home. Also the backyard seems sloppy because there are holes in the sand and it is uneven.

i was a little hesitant on buying a home this year. However, from the moment I first walked into the show room I was amazed at the customer service. buying a home is everything but easy and with every challenge I was easily helped by the KB team. above all, the follow through after buying the home was exceptional. My site superintendent immediately contacted me and followed through on all my little nit picking requests my wife had. Thank you guys for the amazing experience and the beautiful home.

The experience was great Pam and Mick took care of any issues that have cane up.

Thank you to Beverly and LaVon! And construction!

For the most part everyone is helpful

Do Research

Everyone was great to work with

Excellent Customer Service, Love my. home.

Overall since this is my second kb that I have gotten built I think it was an great experience.

JR has been very helpful from the Building Process through the final walk through .. Responsive to our questions and any additional assistance needed

Mike was able to reach out to the necessary people and get our issues taken care of to his best ability. He’s a great worker representing kb homes

My family purchased our first home through KB after looking at several other builders. They offered the best value and highest quality. First the first sit down to sign the purchase paperwork to the closing documents they kept us informed the entire way. During the build, I identified a few small issues that I brought up to the construction Superintendent and they were addressed with no questions. The best decision we made was buying a KB Home!

Everyone was so great and helpful

Be patient with closing process. It can be very frustrating.

Communication is excellent on every level of this whole process from start to finish.

Couldn’t be happier to have purchased our KB home for my wife and kids. We are beyond excited for this new journey! By far we’ve had such a great experience, we are loving it!

Quality of work is very poor.

Down payment bank approval the right location is very important.