KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1077 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1077 Reviews in Riverside-San Bernardino Area

Star Rating Breakdown

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

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Customer Reviews

They tell you everything you want to hear, but after you purchase the home and have some questions about items in the house

Andre R.
Verified HomeBuyer
October 12, 2021
Riverside, CA

Field supervisor Kelly has made promises and did not and still have not replied to any of my concerning problems

KB Home responded:
Hi, Andre, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. Best wishes. – Jack

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Wouldn’t buy again or recommend anyone else to buy !

Magdi N.
Verified HomeBuyer
January 07, 2020
Murrieta, CA

Not happy with the home ! Moved in on Oct . 31st .. The yard was not graded correctly, the paint inside and outside the home wasn’t really painted it was dusted with color .. can’t use kitchen drawer .. electrical.. fuse blow for no reason .. the baseboards were painted while dusty.. not smooth at all .. floors have gaps ... masterbed room has a hole in the ceiling.. fire sprinkler?? Sliding door frame is scratched.. My issues are not being addressed ...

KB Home responded:
Hello, Magdi, we are sorry for any frustration and would like to help. We will put you in touch with a KB Home division manager to assist with this matter. If you have a preferred phone number, please e-mail that to CustomerRelations@kbhome.com so we can be sure to reach you. –Brian

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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