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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1202 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1202 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

VictorvilleHome

  • Leopoldo S.
  • Verified HomeBuyer
  • October 22, 2019
  • Victorville, CA

KB homes pricing is very affordable, best in the market out there.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alure

  • Mitch C.
  • Verified HomeBuyer
  • October 22, 2019
  • Winchester, CA

Home should have been inspected for issues prior to my walk thru. There was a obvious electrical issue with the fireplace ( live wires laying inside the fireplace) that was a safety hazard. Was not fixed until we were in the home for 3 weeks.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

I Love my new home, plants and materials need upgrade options

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Menifee, CA

the foam outside is terrible and the plants were not very well taken care of, but overall the house is fantastic.

KB Home responded:
Hello, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. Please email CustomerRelations@kbhome.com for assistance. Enjoy your home. --Brian

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

KB Home - Easy home buying experience.

  • Kathleen M.
  • Verified HomeBuyer
  • October 22, 2019
  • Riverside, CA

Easy home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Our KB representatives are welcoming and address our concerns.

  • Doria B.
  • Verified HomeBuyer
  • October 22, 2019
  • Menifee, CA

Our KB representatives are welcoming and address our concerns. They made it clear that if there is anything that comes up relating to our home to contact them and they will take care of any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So far so good

  • Christopher W.
  • Verified HomeBuyer
  • October 15, 2019
  • Moreno Valley, CA

Very nice from the start to finish. It’s been a great experience. I highly recommend buying from KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great experience

  • Anita L.
  • Verified HomeBuyer
  • October 08, 2019
  • Chino, CA

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home

  • Claude A.
  • Verified HomeBuyer
  • October 03, 2019
  • Menifee, CA

I am very happy with the home! It’s beautiful and special thanks to the design studio for her help and guidance as well as our builder Steve, both went seemingly above and beyond to give us what we needed and make the home great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

LOVE MY NEW HOME

  • Steffan D.
  • Verified HomeBuyer
  • October 01, 2019
  • Menifee, CA

GREAT EXPERIENCE LOVELY HOUSE QUIET FRIENDLY NEIGHBORHOOD. GREAT COMMUNITY

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Ricardo C.
  • Verified HomeBuyer
  • October 01, 2019
  • Victorville, CA

Lewie, Rick, and Dean have all been wonderful to: answer questions and fix major and minor things. Example 1: during final walk through, there was a dip in the floor, so Lewie had them lift and investigate, fillin and re-do the floor. Example 2: the garage door worked wonderfully when after a few uses it stopped working: Lewie and Dean fixed what was the sensor with a new one, he informed us that the circuit may have got water in it causing it to malfunction. Example 3: we tripped our breaker for the first floor over the weekend and could not reset it. Rick was contacted and came out the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I'm Very Happy!

  • Nicoline A.
  • Verified HomeBuyer
  • October 01, 2019
  • Ontario, CA

EXCELLENT SERVICE ALL THE WAY THROUGH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A happy 1st time buyer

  • Anhkhoa N.
  • Verified HomeBuyer
  • September 30, 2019
  • Ontario, CA

I am impressed by the level of care and support from KB Home team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Appreciate All Of You

  • Donald S.
  • Verified HomeBuyer
  • September 30, 2019
  • Winchester, CA

This experience with the KB Home Team was continued support start to finish. It’s a very stressful process as you know and all along the way we had guidance and reassurance that helped ease our minds. We thank each one of you for making our dreams happen!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Liked my previous KB Home prior

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2019
  • Ontario, CA

The quality of our new KB Home this go around was mediocre. Our final walk through was a mess and I have called KB several times to fix minor issues inside the home such as holes in the concrete foundation, bad wall patching jobs, and the door trim was not up to par either. Our first KB home we bought 7 years ago was superb but unfortunately this time around it felt like the construction was rushed and messy.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - We were a little apprehensive at first, but KB did a great job.

  • Robert W.
  • Verified HomeBuyer
  • September 27, 2019
  • Menifee, CA

We were a little apprehensive at first, but KB did a great job. Throughout the whole process it seemed like they trying and gave us a lot insight into the house we were buying.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My wife and I have and still until this moment are experiencing

  • Isaac H.
  • Verified HomeBuyer
  • September 24, 2019
  • Moreno Valley, CA

My wife and I have and still until this moment are experiencing great and professional customer service anything we need from information to work being done,the response is fast

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience!

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Riverside, CA

Great people to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - all sales team members are very helpful

  • Huan Z.
  • Verified HomeBuyer
  • September 17, 2019
  • Ontario, CA

all sales team members are very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good buy

  • Katarzyna S.
  • Verified HomeBuyer
  • September 14, 2019
  • Corona, CA

Good house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great employees at KB, very helpful and very tentative to issues

  • Wendell B.
  • Verified HomeBuyer
  • September 10, 2019
  • Winchester, CA

Great employees at KB, very helpful and very tentative to issues that needed attention. Thank you for giving us our first brand new house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues with house

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2019
  • Riverside, CA

House has been a nightmare since moving in. There has been a mile long list of issues and super hard to get issues fixed and fixed correctly

KB Home responded:
Hello, we are very sorry for any frustration and would love to have somebody contact you regarding your concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as quickly as possible. -Brian

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

New Beginning

  • Kevin L.
  • Verified HomeBuyer
  • September 06, 2019
  • Victorville, CA

KB....what is need to be said? You see the builders name and just know their work. Throughout the whole process of our home being built they kept their word. We got weekly update emails of the work that was going to be happening. Even got phone calls from the supervisors suggesting certain things that would work better for the house. Definitely would recommend my friends and family to consider KB as their first choice in buying a new home. If I were suggest anything to anyone, I would say don’t be scared to ask questions. Joel and Lou were excellent with everything throughout the walk ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

so many issues!

  • Angeline D.
  • Verified HomeBuyer
  • September 03, 2019
  • Corona, CA

So many issues to mention...

KB Home responded:
Hi Angeline, we are very sorry for any frustration. If you have not already contacted Customer Care regarding the issues you mention, please let us know if we can assist. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

KB Home - We had a great experience working with everyone involved in the

  • Carol D.
  • Verified HomeBuyer
  • August 28, 2019
  • Riverside, CA

We had a great experience working with everyone involved in the process of getting this home, especially Angelina, Josh, Jason and Richard at the Monterey homes. They were all very attentive to our needs, wants and requests.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thank you!

  • Timothy F.
  • Verified HomeBuyer
  • August 27, 2019
  • Chino, CA

Everyone was so accommodating and helpful! A very good experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5