KB Home Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About KB Home.
Read all 1182 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Riverside-San Bernardino Area
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Customer Reviews
Happy to be home
- Judson B.
- Verified HomeBuyer
- March 26, 2019
- Menifee, CA
Last home for retirement.. Lots of room.. Nice area... Everyone involved went out of there way to accomplish this event. I will recommend this for anyone.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied
- Heidi W.
- Verified HomeBuyer
- March 26, 2019
- Riverside, CA
Having purchased homes in the past, our experience with KB Homes, from beginning to end, was very straightforward and everyone we worked with along the way was helpful and professional.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home delivered on time!
- Anonymous
- Verified HomeBuyer
- March 12, 2019
- Upland, CA
Very responsible people! The home really was built around the time they said it would be. They set the right expectations and delivered on it. I really don't like salespeople who over-promise and undelivered, such a waste of my time. KB Homes was just straightforward, hardworking and honest.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome experience
- Janine S.
- Verified HomeBuyer
- March 12, 2019
- Menifee, CA
I’m an extremely busy person. Rhonda at KB homes was so helpful and made sure the experience was as easy and quick as possible. Jean, the Superintendent was awesome at following up with minor issues. This team wants you to have a good experience. It showed in their above and beyond customer service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent customer service!
- Latasha J.
- Verified HomeBuyer
- March 10, 2019
- San Jacinto, CA
I'm very happy with your service. Curtis is awesome!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
good investment
- Roy W.
- Verified HomeBuyer
- February 13, 2019
- Riverside, CA
Good value with lots of options and upgrades
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I love this place nice and clean.
- Antonio P.
- Verified HomeBuyer
- February 07, 2019
- Moreno Valley, CA
Whole staff are nice and helpful when I need something to fixed the ladies always was there to help Me.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great price but some of their material aren’t the best with their
- Edgar Z.
- Verified HomeBuyer
- February 04, 2019
- Riverside, CA
Great price but some of their material aren’t the best with their comercial home building over all I’m happy
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
KB Home - Dont get any upgrades.
- Anonymous
- Verified HomeBuyer
- February 02, 2019
- Victorville, CA
Dont get any upgrades. The materials are cheap and fit and finish is horrible.
KB Home responded:
Hello, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance. --Brian
Total Score 2
Quality 1
Trustworthiness 4
Responsiveness 2
Excellent Experience
- Michael C.
- Verified HomeBuyer
- January 29, 2019
- Menifee, CA
The best home buying experience ever. I would recommend KB Homes to anyone. Love them!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
So far so good.
- Jason R.
- Verified HomeBuyer
- January 28, 2019
- San Jacinto, CA
Great price, quite, and safe community. Only issue is contacting KB for work orders can be a bit difficult, but it's understandable with the amount of work going on within the community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Very great customer service
- Katheryne C.
- Verified HomeBuyer
- January 25, 2019
- Riverside, CA
I really enjoyed the process of buying my home with KB , also they have been very helpful even after the purchase anything we need they are there for us !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New House
- Beatrice W.
- Verified HomeBuyer
- January 25, 2019
- San Jacinto, CA
Great plans to choose from
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Workmanship
- Thelma P.
- Verified HomeBuyer
- January 24, 2019
- Menifee, CA
Do not rush. Give them plenty of time.
KB Home responded:
Hi, Thelma, if we can help with anything, please let us know at CustomerRelations@kbhome.com. -- Brian
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
KB Homes Rocks!
- Sam B.
- Verified HomeBuyer
- January 24, 2019
- Riverside, CA
Just moved into my new home about 2 months ago. I figured I would be spending the next 6 months "finishing" the house (I.e, fixing al the little things missed) but the KB client care team has been calling, stopping by, and doing everything to make sure the house is to my satisfaction. Very positive experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome home and awesome experience!
- Michael B.
- Verified HomeBuyer
- January 24, 2019
- Menifee, CA
The construction team did a great job getting everything fixed and completed for us as promised.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great home
- Zachary P.
- Verified HomeBuyer
- January 24, 2019
- Menifee, CA
Great home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Quality of construction best we came across.
- Michael R.
- Verified HomeBuyer
- January 22, 2019
- Winchester, CA
Quality of construction best we came across. We looked at many homes ant this was the best. They have promptly fixed all our issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We have had an issue with mail box.
- Jesus R.
- Verified HomeBuyer
- January 19, 2019
- Riverside, CA
We have had an issue with mail box. It was mislabeled and have gone back and forth between post office and sales office with blame being put on the other. The problem is still not resolved and I haven’t gotten any mail since I moved in 6 weeks ago.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
KB Home - We love our new home in Beaumont California.
- Michael C.
- Verified HomeBuyer
- January 19, 2019
- Beaumont, CA
We love our new home in Beaumont California. Be home as dunny great job at responding to any of our needs for repairs in a timely manner and done the repairs to our satisfaction completely.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Retirement home
- Keith M.
- Verified HomeBuyer
- January 17, 2019
- Winchester, CA
We were looking for a single-story home to retire in. We found this development and were impressed with the models. The sales team and construction supervisor invited us to take an active part in the process of home construction. We had weekly and bi-weekly meetings and did a weekly walk-through and inspection of our new homes progress. The final orientation to the features and systems was friendly and thorough. It was a wonderful experience that we never had with our other new homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Just a great experience overall
- Ryan S.
- Verified HomeBuyer
- January 17, 2019
- Winchester, CA
We watched our house be built from the start... everyone was so nice! From the sales office, design center, construction workers and now the customer service rep! Everyone answered our questions quick and with total understanding! It has been a great fun experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We have lived in our new KB home for 2 months.
- Joseph R.
- Verified HomeBuyer
- January 16, 2019
- Winchester, CA
We have lived in our new KB home for 2 months. We have noticed and continue to notice things that weren’t done correctly or were/are damaged during the construction process. What we do appreciate is the responsiveness of Jodi over at KB. He makes sure that whatever issues arise get resolve in a timely manner.
KB Home responded:
Hi, Joseph, thank you for your comments. Let us know if we can put you in touch with a representative to look into any concerns at CustomerRelations@kbhome.com. Enjoy your home. --Lynn
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 5
Love the new home personalizes built.
- Chantha P.
- Verified HomeBuyer
- January 09, 2019
- Riverside, CA
I wish I had time for my home, to see it daily how it’s build brick by brick, people want to live in their home everyday yet had not much time to see when it’s being built.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied!
- Daniel H.
- Verified HomeBuyer
- January 08, 2019
- Riverside, CA
Great home buying experience. Helpful staff and very knowledgeable. Very pleased with purchase.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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