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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1209 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1209 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

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Customer Reviews

Love the new home personalizes built.

  • Chantha P.
  • Verified HomeBuyer
  • January 09, 2019
  • Riverside, CA

I wish I had time for my home, to see it daily how it’s build brick by brick, people want to live in their home everyday yet had not much time to see when it’s being built.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied!

  • Daniel H.
  • Verified HomeBuyer
  • January 08, 2019
  • Riverside, CA

Great home buying experience. Helpful staff and very knowledgeable. Very pleased with purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy HomeOwners

  • Rubye R.
  • Verified HomeBuyer
  • January 08, 2019
  • Riverside, CA

I must say that we were completely happy with our new KB home and how professional the KB team has been. Tonya was exceptional throughout the entire process. We're new KB owners because of her and we appreciate her help and reassurance. You rock Tonya! I highly recommend KB homes to any potential home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Low quality poor workmanship

  • Russell F.
  • Verified HomeBuyer
  • December 29, 2018
  • Beaumont, CA

KB has a reputation of poor workmanship. No surprise this is what we bought.

KB Home responded:
Hello, Russell, we're sorry for any frustration. We'd like to help. If you wish to speak with a manager of KB Home, please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes -- Lynn

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Unsafe

  • Huili Y.
  • Verified HomeBuyer
  • December 29, 2018
  • Chino, CA

Unsafe and The process quality is not good

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

KB Home - Great craftsmanship.

  • Lance H.
  • Verified HomeBuyer
  • December 28, 2018
  • Riverside, CA

Great craftsmanship. The proofs in the details. Corner walls calked through out. Modern and efficient building materials like exterior insulated walls and radiant barrier throughout the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent correspondence with workers and all associated personnel

  • Yvonne M.
  • Verified HomeBuyer
  • December 28, 2018
  • Beaumont, CA

Everyone very efficient in their job and/ or positions....

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very satisfied with purchase.

  • Leanora D.
  • Verified HomeBuyer
  • December 27, 2018
  • Menifee, CA

Very happy with our lot location, size and city location. Very quiet at night. Love my floor plan.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied KB Home customer

  • Bryan J.
  • Verified HomeBuyer
  • December 20, 2018
  • Murrieta, CA

The buying process was made easy and it really helped that KB Home was willing to work with us even though our old home was not yet on the market. We were given updates with photos from Rhonda in the sales office so we were always in the loop on the progress of our home. The superintendent Karl w

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5