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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1077 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1077 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

Amazing with all of the Challenges the Builders Faced

  • Myeisha E.
  • Verified HomeBuyer
  • January 24, 2024
  • Nuevo, CA

Rod, Efren, and Mike were all godsends. There were things that I had trouble with and they fixed or asked me about it faster than I could inform them. When Best Buy refused to bring my washer, dryer and refrigerator inside , they happily helped bring them inside. As a young single woman without many people to help that was a highlight of my move-I’m experience. I was never upset with the builders if things were pushed back because that is part of the process. I am happy to say that if I had an issue right now, after closing, they would promptly address it. This was an excellent first time ...

KB Home responded:
Thank you so much for taking the time to share your experience with Rod, Efren, Mike, and the rest of the team here at KB Home, Myeisha!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2024
  • Nuevo, CA

Overall great experience with the KB team

KB Home responded:
We're thrilled to hear that you had a great experience working with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional and reponsive

  • ShaoQian C.
  • Verified HomeBuyer
  • January 23, 2024
  • Menifee, CA

Really satisfied with the result as the builder showed excellent work. Daniel is super responsive and will constantly give you updates on the building process of the new home, which is super nice. He is also patient with any questions during the process, Anthony explains it very well during the walkthrough and is also capable of quickly resolving issues. Very trustworthy people.

KB Home responded:
Thank you so much for taking the time to share these kind words with Daniel, Anthony, and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It's a great experience to buy this house.

  • Xiaofei H.
  • Verified HomeBuyer
  • January 23, 2024
  • Ontario, CA

It's a great experience to buy this home!

KB Home responded:
We're thrilled to hear that you had such a great experience working with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Herbert

  • Herbert T.
  • Verified HomeBuyer
  • January 23, 2024
  • Homeland, CA

KB worked closely with me every step of the way to make sure that my loan went through I appreciate that

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Herbert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

When I got approved for my loan!

  • Janet S.
  • Verified HomeBuyer
  • January 17, 2024
  • Nuevo, CA

It was great, even when I was lost they always help me understand

KB Home responded:
We're so excited to hear that our team was able to provide such a great experience for you, Janet!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very experienced professional home builders!

  • James Umene A.
  • Verified HomeBuyer
  • January 16, 2024
  • Menifee, CA

Outstanding customer service from the beginning of the home buying process till the end. Will definitely recommend KB for new home buyers especially.

KB Home responded:
We're thrilled to hear that you had an outstanding experience working with our team, James! Thank you so much for sharing with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Hugo C.
  • Verified HomeBuyer
  • January 16, 2024
  • Homeland, CA

Great experience from initial walk through touring homes to close of purchase

KB Home responded:
Congratulations on your new home, Hugo! We're glad to hear that you had a great experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Gorgeous beautiful amazing very happy

  • Leonard B.
  • Verified HomeBuyer
  • January 11, 2024
  • Lake Elsinore, CA

Love this home Dream come true

KB Home responded:
Congratulations on your beautiful new home, Leonard! Thanks so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My First KB Home Experience

  • Gerly Javier L.
  • Verified HomeBuyer
  • January 11, 2024
  • Ontario, CA

My KB Home Experience is just AMAZING! From the very beginning, until now I am very well satisfied with the service. Everyone from KB Home at Sunset Belmont Ontario were professional, kind and very accommodating. They were always ready to answer all my questions. Special thanks to Roger/Gilbert, Sarah/Jorge and Melanie! I am very grateful to all of you for giving me and my girls a beautiful home!

KB Home responded:
Thank you so much for sharing your amazing KB Home experience with us, Gerly! We're glad to hear that our entire team was able to work with you along your journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Building Superintendent

  • Wendy C.
  • Verified HomeBuyer
  • January 10, 2024
  • Homeland, CA

This guy went over every square inch of my home with me to ensure everything was perfect or fixed and that I knew how to operate and maintain all the fixtures. He assured me that if I was unsatisfied in any way, KB would make any concern right. And they have!

KB Home responded:
Thanks so much for sharing your KB Home experience with us, Wendy! We're glad to hear that our team was able to help you with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Service

  • Christian R.
  • Verified HomeBuyer
  • January 10, 2024
  • Ontario, CA

We wanted our first home buying experience to be as reliable as possible. We've read so many reviews of bad customer service after the purchase and we were afraid of getting tricked or left out in the dust. Though it was definitely a stressful situation as I am sure all home buying experiences are, our mortgage lender Jessie, realtor Stephan and our construction contacts John and Phillipp were fantastic! They made sure that our overall experience was great, followed up weekly if not more, and what meant most to us was the follow up after the purchase. We are very happy with our decision ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lilac

  • Rueben C.
  • Verified HomeBuyer
  • January 10, 2024
  • Homeland, CA

It’s a process but at the end it works out

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with the team here, Rueben!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Verano

  • Gary W.
  • Verified HomeBuyer
  • January 09, 2024
  • Wildomar, CA

Great company, follow up and really went the extra mile!

KB Home responded:
Thanks for taking the time to share your positive KB Home journey with us, Gary!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome!!

  • Steven Christop L.
  • Verified HomeBuyer
  • January 02, 2024
  • Homeland, CA

Our sales person Diana along with the rest of the lother ladies that made sure our home buying experience was pleasant was very helpful. Each and everyone of them answered our questions. Onto the builders, they were very informative and let us know how the building progress was going.

KB Home responded:
We're thrilled to hear that Diana and the rest of the team here at KB Home were able to provide such a pleasant home-buying experience for you, Steven.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highlights home buying

  • Thuy Kim V.
  • Verified HomeBuyer
  • December 20, 2023
  • Chino, CA

KB offers great pricing and rate. I would like to BIG THANKS to KB team members from Sales Dept (Wendy, Jose) and from Loan Dept (Melaine and Jenny) from the start of the purchasing process until we closed the home. Outstanding customers service. HIGJLY RECOMMENDED.

KB Home responded:
Thank you so much for sharing these kind words with the entire team here at KB Home, Thuy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Roberto

  • Roberto F.
  • Verified HomeBuyer
  • December 19, 2023
  • Homeland, CA

Great experience and the process was smooth thanks to the staff.

KB Home responded:
Thank you so much for taking the time to share your home-buying process with the team here at KB Home, Roberto!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Held our (new homeowners) hands throughout the process, very trustworthy and thorough.

  • Deepak Nath V.
  • Verified HomeBuyer
  • December 19, 2023
  • Chino, CA

tl;dr: Solid builder, trustworthy, no sneaky stuff, responsive, coherence among their internal teams, informative and transparent buying process. Recommended. Ours was almost an impulse buy during a very wrong time to buy a house. I am pretty happy it turned out to be an almost perfect decision. We were a lot apprehensive, at times worried, and yet Wendy, Luis, Melanie, Elke, Joe, Vanessa - they all stood by us, guided us through the maze and voila! we ended up owning our (almost) dream home after about 2 years of house-hunting. Initial Days We had been looking for almost 2 years, ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Best!

  • Lesley A.
  • Verified HomeBuyer
  • December 13, 2023
  • Nuevo, CA

KB definitely made my home buying experience the best and easy! The best communication throughout the process and prompt responses about everything!

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with us, Lesley! We're excited to hear that you are happy with your home-buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Appreciation for exceeding Expectations

  • David P.
  • Verified HomeBuyer
  • December 13, 2023
  • Nuevo, CA

From the start I appreciated the transparency and the many answers to my dumb questions without being made to feel like a nuisance. Thank you Christian, Michael, Rosanna, Efren, Rod and Aaron for your follow-up and attention to detail.

KB Home responded:
Thank you so much for sharing these kind words with the entire team here at KB Home, David! We're thrilled to hear that our team was able to provide such a positive experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Robert Eric T.
  • Verified HomeBuyer
  • December 06, 2023
  • Nuevo, CA

Happy with overall experience. Good value for the price. My wife and I will enjoy living here.

KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Robert! Thanks so much for sharing your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mortgage loan originator

  • Brandon D.
  • Verified HomeBuyer
  • December 03, 2023
  • Riverside, CA

Great experience buying a home

KB Home responded:
Congratulations on your new home, Brandon! Thank you for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All staff friendly, knowledgeable and attentive.

  • Peter A.
  • Verified HomeBuyer
  • November 30, 2023
  • Lake Elsinore, CA

We had the best experience in this process. Building your home from the ground up can be stressful but not with KB homes. They invest in you and guide you the whole way through. We now have our perfect dream home.

KB Home responded:
We're thrilled to hear that you had such a good experience with our team, Peter! Thank you so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Luis

  • Luis Gerardo F.
  • Verified HomeBuyer
  • November 29, 2023
  • Homeland, CA

My experience was great!

KB Home responded:
Congratulations on your new home, Luis! We're glad to hear that you had a great experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Matthew S.
  • Verified HomeBuyer
  • November 28, 2023
  • Menifee, CA

The KB team was very informative and professional with great communication. The home buying experience went very well the their support since we moved in has been great.

KB Home responded:
Thanks for sharing your KB Home experience with us, Matthew! We're glad to hear that you enjoyed your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5