KB Home Reviews in Riverside San Bernardino, CA

The team is hands on and willing to resolve problems.

Tony and AJ are very nice and helpful. Great experience!

The people and the process was amazing…

They very good team.very professional.

Brian was great. Made the transition rather easy and seamless. He is amazing !

Overall our new home experience has been great! We are first time home buyers so for us we were always weary about the home buying process from my sister-in-law's bad experience with her home and from the experience we have heard from other home buyers, so we weren't sure what to expect. It seems like you can always find a negative review but never a good one, however KB has changed our mind to the negative responses. From the very beginning Pam from the sales office made sure we were comfortable asking questions, very knowledgeable and she was always quick with her responses since we wanted to make sure we had everything on time so we didn't delay our buying process. Hope from KB home loans was great to work with and kept us up to date on what was going on since our new home was plagued with delay after delay but with every new build this was expected and she made sure we were taken care of. With all of this said and done I have been extremely impressed by the construction manager Robert. He was always accommodating when I had to reschedule our home walk throughs and he was definitely hands on when it came to the home building process. He was always timely and kept giving us updates on the progress of the home while it was being built. This was great for us since there were times where we wondered what was going on. If there was anything that needed to be fixed before we moved in he made sure it was completed and he definitely cares about customers since they are spending a large amount of money on a new home. ... More

Things went well with KB.

KB has a wonderful staff all around who tend to every question and have great responses to any issues that may arise with quick return. Amazing homes and process overall.

Sales and Superintendent were communicative and genuinely cared about our experience. Closing felt rushed but we wanted to get in the house as well. Would recommend.

They respond right away and are very helpful when help is needed.

KB staff was there for us throughout the whole process guiding us and answering any questions or concerns we had. Beautiful home.

As a first time home buyer we were nervous and indecisive on what we wanted, Daniel and the team were extremely patient. We couldn’t have asked for a better team.

The best in the world

Great communication, attention to details, and frequent follow-ups for any potential issues.

We were amazed at the wonderful service we received from the KB Homes team! Pat in the sales department was wonderful and the customer service team is amazing. Every new home has an adjustment or two that must be made after moving in and AJ and Tony have been top notch partners to help us all along the way, thank you! P.S. Special thanks to Debra in the home loan’s department, she rocks!

KB home has a top-notch team in place at the Verano site. Jean works tirelessly getting everything just right for each home being built. We felt that his attention to our home was focused. He always answered questions and fixed little things when we brought them to his attention, as we visited the site a lot while the home was being built. Lizette always helped with our questions and went out of her way to find answers to questions she didn't have ready knowledge of. We felt very much involved with the process of the building of our home.

Buying any home is stressful. With KB it they are informative and caring. They make sure you are satisfied and if you aren’t they right it. I recommend if you’re looking for a new build, KB is the way to go.

KB Home staffs are very friedly and helpful. Everytime we have a question and problem. They are always help us and solve our problems. I'm happy and enjoy our new home for KB Home. I will introduce KB Home to all my firends for KB Home's service and quality.

This was a pain free experience. There was great communication throughout the process from first looking at the home to deciding which one we wanted then from going into contract to closing and even after closing. I felt home before I even moved in.

Everything was great! Very helpful and the weekly updates kept us excited. It was great seeing the process and the team was great with explaining where they were at and what we could expect to be done during the week. Always answered our questions and everybody was patient while the talked is through the whole process!

The sales team at KB Lilac was excellent. My loan officers were exceptional. The whole process was exciting and simple. Thanks KB

Great overall experience would definitely recommend

The KP team always answers all my questions and concerns in a timely manner. My home is beautiful with modern style.

The entire team, from start to finish was very informative, very helpful, they all did and took their jobs very serious and were a pleasure to work with!

Fast respond. Workers are very polite and respectful.