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KB Home Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About KB Home.

Read all 1062 verified reviews from homeowners that built a new home with KB Home in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Riverside-San Bernardino Area

1062 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Riverside-San Bernardino Area

View Homes

Customer Reviews

Best experience EVER . Thank you KB

  • Jamal Winston H.
  • Verified HomeBuyer
  • July 11, 2023
  • Menifee, CA

One of the best builders make you feel like family!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my big house

  • Robert E. P.
  • Verified HomeBuyer
  • June 22, 2023
  • Homeland, CA

Had a really great buying experience. Diana communicated through the whole process. The house is beautiful with very big backyard. I would spend more time looking at the upgrades if I could redo the process again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Headquarters . Sales, Financing , Home warranty

  • Maria R.
  • Verified HomeBuyer
  • June 15, 2023
  • Lake Elsinore, CA

Mark, Kimberly, Jason, Travis, Barry, provided Excellent coustomer service , provided all the information needed about my new home . They did an Awesome! Job. Made my home purchase easy step by step process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ese

  • Ese O.
  • Verified HomeBuyer
  • June 15, 2023
  • Chino, CA

The new home is great! Kb homes held my hands from beginning of signing to buy the home to close of escrow. After moving into my new home, I can still call on homes team to fix anything that needs fixing. Great team and excellent services.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Daniel- Was awesome!

  • Sergio S.
  • Verified HomeBuyer
  • June 14, 2023
  • Menifee, CA

Every time we ran into any obstacles Deniel and his team was there to help out. I highly recommend KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent from beginning to end!

  • Monica Lisa P.
  • Verified HomeBuyer
  • June 14, 2023
  • Hemet, CA

Jason and Pam were very attentive and communicated every step through this process. I would definitely purchase and recommend KB home builders.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Experience is Great!

  • Keshava Murthy J.
  • Verified HomeBuyer
  • June 13, 2023
  • Riverside, CA

Team is very co-operative and helpful to go over step-by-step process till finalization. Happy to share experience is exceptional with all team members worked with KB. I recommended to all new buyers KB is very trustworthy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love KB Home!

  • Quynh N.
  • Verified HomeBuyer
  • June 13, 2023
  • Menifee, CA

Absolutely love KB Home! Amazing experience throughout the purchasing process & by far the best new home we’ve ever owned.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB home buying experience

  • Anonymous
  • Verified HomeBuyer
  • June 07, 2023
  • Victorville, CA

I recently bought my first home with KB. The team and everyone involved was great! They were always there to help with anything. I am happy to say that I'm more than pleased with the entire process and experience . A big thank you to Omari, Jennifer, Eric, Joan and Cecil.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome first home buying experience

  • Ioane L.
  • Verified HomeBuyer
  • June 01, 2023
  • Menifee, CA

Everyone involved was very helpful in answering all questions we had.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

have a great experience with KB home

  • Genhong Z.
  • Verified HomeBuyer
  • May 16, 2023
  • Chino, CA

have a great experience with KB home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

BEST BUILDER & CUSTOMER SERVICE!

  • Sonia P.
  • Verified HomeBuyer
  • April 25, 2023
  • Menifee, CA

I HAD AN AMAZING EXPERIENCE AT KB HOME. I BOUGHT A HOME THAT WAS A HOME THAT FELL OUT OF ESCROW SO I WAS ABLE TO CLOSE VERY QUICKLY. LOVE MY NEW HOME AND THE QUALITY AND WORKMANSHIP. THE CUSTOMER SERVICE WAS 110%. I WOULD HIGHLY RECOMMEND KB HOME.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home Buy

  • Chima I.
  • Verified HomeBuyer
  • April 25, 2023
  • Menifee, CA

Easy process and great support!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Contractors

  • Gilberto S.
  • Verified HomeBuyer
  • April 25, 2023
  • Victorville, CA

Contractors are always helping out and are fast to fix anything that I have found broken. These guys are always on it. Always checking up, great experience overall.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First Time Buyer

  • Sanders S.
  • Verified HomeBuyer
  • April 19, 2023
  • Chino, CA

My first experience purchasing a new home could not have gone smoother with the help of Wendy and KB. They are always there with answers with no matter what question I had whether it be big or small. After our move in, they were checking up on my wife and I and very responsive if we needed anything.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall great home buying experience

  • Karlton LaJuan P.
  • Verified HomeBuyer
  • April 18, 2023
  • Menifee, CA

Overall great experience. KB Home buying was smooth and easy. From the loan, to insurance, to title company, everything was from KB which made the whole process easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

N/A

  • Maria De Jesus G.
  • Verified HomeBuyer
  • April 04, 2023
  • Riverside, CA

Hi Thanks to Jane the fist person that help me in riverside KB home very friendly and thanks to Nancy she helped me at Ontario in the room designing and the guy who walk through with us to show the property overall I’m very happy and thankful with you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience - they made it easy

  • Paolo D.
  • Verified HomeBuyer
  • April 04, 2023
  • Murrieta, CA

Everything went smooth since the first day, everyone has been helpful and supportive. From purchase (thanks Pat) through construction (thanks Robert and Ramon), mortgage (thanks Debra, Rosanna), post delivery support (thanks AJ), options (thanks Sonia) everything was perfect.

KB Home responded:
We're so happy to hear that you had a great experience with us, Paolo! Thank you so much for sharing these kind words with the entire team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service Jodi & Superintendent Daniel

  • Frank Eugene E.
  • Verified HomeBuyer
  • March 28, 2023
  • Menifee, CA

My customer service rep Jodi & superintendent Daniel were excellent, they were both very responsive, they got issues resolved in a timely manner!

KB Home responded:
Thank you so much for sharing these kind words with Jodi, Daniel, and the entire team with our team here at KB Home, Frank!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very satisfied 1st time home buyer

  • Erwin S.
  • Verified HomeBuyer
  • March 23, 2023
  • Chino, CA

Buying a house is very stressful specially as a 1st time home buyer. I did a lot of research and ask alot of advice from family and friends and still I’m not confident in getting a house because I feel I’m not completely equipped with knowledge of owning one until I met Lorraine M. (KB agent) which help us and introduced us to Diamond D.( Loan Officer of KB) who help us in every step of the way. She showed us different ways to get our 1st house and what will work best for us and because of this I confidently made an informed decision on owning my first house. She is very knowledgeable, ...

KB Home responded:
Congratulations on your first home, Erwin! Lorraine, Diamond, Luis, and the rest of our team are so excited to hear that you had a positive experience working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome Experience with KB Homes

  • Amanda Renee D.
  • Verified HomeBuyer
  • March 21, 2023
  • Riverside, CA

KB made the process seamless!

KB Home responded:
We're thrilled to hear that you had an awesome home-buying journey, Amanda! Thank you so much for sharing your experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Support

  • Toluwalope A.
  • Verified HomeBuyer
  • March 14, 2023
  • Victorville, CA

We had great support from everyone. Our new homeowner orientation went great and Cecil was kind enough with answering our questions even after we moved in. To cap it all, the workers are very responsive whenever we call.

KB Home responded:
Congratulations on your new home, Toluwalope! We're thrilled to hear that our team was able to support you well throughout the journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Had great time meeting your staff Pam and superintendent Doug.

  • Tom Alonso L.
  • Verified HomeBuyer
  • March 14, 2023
  • Winchester, CA

Had a great easy time buying a KB home staff was great super was very helpfull sales counselor was wonderful.She was the best of all ,thank you Pam and Hope the mortgage loan originator for all your help buying a new home.

KB Home responded:
We appreciate you sharing these kind words with Pam, Doug, and the rest of the team here at KB Home, Tom! Thanks so much for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

my experience is great and they are helpful

  • Meng L.
  • Verified HomeBuyer
  • March 08, 2023
  • Riverside, CA

my experience is great and they are helpful

KB Home responded:
Thank you for sharing your great KB Home experience with us, Meng! We're so glad to hear that our team was able to help you throughout your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Service quality professional after-sales patience

  • Xiaofei W.
  • Verified HomeBuyer
  • March 07, 2023
  • Chino, CA

Service quality professional after-sales patience

KB Home responded:
Thank you so much for sharing your kind words with our team, Xiaofei! We appreciate you sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5