KB Home Reviews in Riverside San Bernardino, CA

Contractors are always helping out and are fast to fix anything that I have found broken. These guys are always on it. Always checking up, great experience overall.

My first experience purchasing a new home could not have gone smoother with the help of Wendy and KB. They are always there with answers with no matter what question I had whether it be big or small. After our move in, they were checking up on my wife and I and very responsive if we needed anything.

Overall great experience. KB Home buying was smooth and easy. From the loan, to insurance, to title company, everything was from KB which made the whole process easy.

Hi Thanks to Jane the fist person that help me in riverside KB home very friendly and thanks to Nancy she helped me at Ontario in the room designing and the guy who walk through with us to show the property overall I’m very happy and thankful with you

Everything went smooth since the first day, everyone has been helpful and supportive. From purchase (thanks Pat) through construction (thanks Robert and Ramon), mortgage (thanks Debra, Rosanna), post delivery support (thanks AJ), options (thanks Sonia) everything was perfect.

My customer service rep Jodi & superintendent Daniel were excellent, they were both very responsive, they got issues resolved in a timely manner!

Buying a house is very stressful specially as a 1st time home buyer. I did a lot of research and ask alot of advice from family and friends and still I’m not confident in getting a house because I feel I’m not completely equipped with knowledge of owning one until I met Lorraine M. (KB agent) which help us and introduced us to Diamond D.( Loan Officer of KB) who help us in every step of the way. She showed us different ways to get our 1st house and what will work best for us and because of this I confidently made an informed decision on owning my first house. She is very knowledgeable, accommodating and trustworthy. Kudos to Luis (KB new home walk in officer/agent) introduced us to our new house showed us all the fixtures and amenities of the house, answered all our questions and offer a post home transfer touch up repair. KB team made all the process of home ownership easy, confident and seamless. I would do another business with them in the future! ... More

KB made the process seamless!

We had great support from everyone. Our new homeowner orientation went great and Cecil was kind enough with answering our questions even after we moved in. To cap it all, the workers are very responsive whenever we call.

Had a great easy time buying a KB home staff was great super was very helpfull sales counselor was wonderful.She was the best of all ,thank you Pam and Hope the mortgage loan originator for all your help buying a new home.

my experience is great and they are helpful

Service quality professional after-sales patience

We had a very positive experience with the whole process of purchasing this new home, and to note it is our family’s first home. My kids love that they have their own rooms and I personally like the style of the house itself. Everyone that we encountered throughout this journey were very nice, polite, and responds quick to any of our concerns or questions. Overall we had a great experience.

The entire experience from visiting the sales office of KB, to purchasing and moving in was awesome! Thanks KB Team for making it all happen for us to become new home owners!

Luis really went above and beyond for my family and I during our whole process. Thank you so much for giving us such a great experience.

I find it's overall good experience to work with KB home and customer service team. I have a few recommendations here. 1. this house has a SunPower connection issue. The SunPower technician have come three times but were unable to switch it on. It seems some wires are messed up during construction. This needs to be addressed ASAP. 2. my mailbox key is not working. I was advised to go to mail office myself to find it out and Customer Service team is not able to offer more help. This can be improved as well.

The building is energy efficient, with no air cracks, quiet, and motion sensors in the lavatories and garage to turn off lights and conserve energy. Straight Edges, clean paint Job, modern building concept with modern appliances. It is indeed a well-thought-out energy-efficient smart building with Solar panels.

Weekly customer updates and progress of the house they are building. They provide customer incentives to lock the rates.

Very good experience with sales people

Long experience but it was smooth

Home buying process was smooth and received frequent updates on the construction

The sales lady Sylvia was simply wonderful. The other staff JJ, Hope and others with them were outstanding. I will recommend them strongly.

Good good good good good

Lizette and Travis have been and continue to be most supportive and informative. They are always available and respond immediately! Thank you Travis snd Lizette!

Helpful and knowledgeable sales representatives, loan officers, and construction crews. Extremely polite, friendly and willing to go the extra mile.