KB Home Reviews in Riverside San Bernardino, CA

Buying a house is very stressful specially as a 1st time home buyer. I did a lot of research and ask alot of advice from family and friends and still I’m not confident in getting a house because I feel I’m not completely equipped with knowledge of owning one until I met Lorraine M. (KB agent) which help us and introduced us to Diamond D.( Loan Officer of KB) who help us in every step of the way. She showed us different ways to get our 1st house and what will work best for us and because of this I confidently made an informed decision on owning my first house. She is very knowledgeable, accommodating and trustworthy. Kudos to Luis (KB new home walk in officer/agent) introduced us to our new house showed us all the fixtures and amenities of the house, answered all our questions and offer a post home transfer touch up repair. KB team made all the process of home ownership easy, confident and seamless. I would do another business with them in the future! ... More

KB made the process seamless!

We had great support from everyone. Our new homeowner orientation went great and Cecil was kind enough with answering our questions even after we moved in. To cap it all, the workers are very responsive whenever we call.

Had a great easy time buying a KB home staff was great super was very helpfull sales counselor was wonderful.She was the best of all ,thank you Pam and Hope the mortgage loan originator for all your help buying a new home.

my experience is great and they are helpful

Service quality professional after-sales patience

We had a very positive experience with the whole process of purchasing this new home, and to note it is our family’s first home. My kids love that they have their own rooms and I personally like the style of the house itself. Everyone that we encountered throughout this journey were very nice, polite, and responds quick to any of our concerns or questions. Overall we had a great experience.

The entire experience from visiting the sales office of KB, to purchasing and moving in was awesome! Thanks KB Team for making it all happen for us to become new home owners!

Luis really went above and beyond for my family and I during our whole process. Thank you so much for giving us such a great experience.

I find it's overall good experience to work with KB home and customer service team. I have a few recommendations here. 1. this house has a SunPower connection issue. The SunPower technician have come three times but were unable to switch it on. It seems some wires are messed up during construction. This needs to be addressed ASAP. 2. my mailbox key is not working. I was advised to go to mail office myself to find it out and Customer Service team is not able to offer more help. This can be improved as well.

The building is energy efficient, with no air cracks, quiet, and motion sensors in the lavatories and garage to turn off lights and conserve energy. Straight Edges, clean paint Job, modern building concept with modern appliances. It is indeed a well-thought-out energy-efficient smart building with Solar panels.

Weekly customer updates and progress of the house they are building. They provide customer incentives to lock the rates.

Very good experience with sales people

Long experience but it was smooth

Home buying process was smooth and received frequent updates on the construction

The sales lady Sylvia was simply wonderful. The other staff JJ, Hope and others with them were outstanding. I will recommend them strongly.

Good good good good good

Lizette and Travis have been and continue to be most supportive and informative. They are always available and respond immediately! Thank you Travis snd Lizette!

Helpful and knowledgeable sales representatives, loan officers, and construction crews. Extremely polite, friendly and willing to go the extra mile.

We feel good about our purchase. Minor issues take time to resolve so be patient. Extremely happy with the home overall. KB personnel are extremely professional and shown a genuine care for our concerns.

Every single person along the process was helpful. From the salesman, to financing, to contractor. The process was easy. Everyone worked with us. And even after we moved in everyone was still helpful.

Smooth experience. Angelina was always quick to respond and treated us great. Trevor sent updated frequently, so we know the process every step of the way.

He showed empathy and professionalism

KB Home was great in helping me choose my new home. They made the process streamlined and easy. They set up appointments for me to help me design my home. They communicated well and even after closing and moving in, they stayed in touch to make sure everything was working smoothly. Joseph Monreal went above and beyond to make sure I was settled and was available for any questions. When I realized there were some slight maintenance issues, Joseph made sure to get in touch with the right contractors to help fix the problem right away. Being a new homeowner is stressful, and the idea of having to fix things myself is daunting, but with KB Home, I know I have them in my corner to help. ... More

Robert and Rick were fantastic communicators and answered all of our questions and concerns. They went above and beyond for us