KB Home Reviews in Riverside San Bernardino, CA

Outstanding service and issue was resolved promptly

I am very happy with my home purchase and KB attentiveness. Always answering my questions. Best customer service ever!

Very nice home provided by KB.

Agent disappeared after her name was on the contract that got her the commission. Senior leadership supported her behavior and defended it when questioned .

First time buying a new home from the KB brand. Our previous home purchase was also a new home but from another builder. Needless to say we had some experience on the steps to follow when agreeing to purchase to move in. I must say that KB does have a good quality home and that we are very statisfied.

Tha experience was very wander full a incredible and fine job they did

Dianna was great always very helpful and responsive during the whole experience. The design studio staff was amazing and helpful. Sergio and Jeshua were very helpful through out the build. Michael and Mary made everything happen on the loan side of things. My wife deals with the customer care people so I’m not sure of their names but they are great as well. Was a great experience especially with us being first time home buyers.

We had very good experience with KB Homes.

The whole building process was kind of fustrating. Loan and all financial process was smooth and easy. To be honest, I wouldn't recommend KB to anyone.

Good buying experience with sales and escrow.

I am very happy with my home. KB Homes have a feeling that make you feel at home. The home has been very nice since i moved in. There were some things that needed to be fixed and KB homes sent someone out to check it out quickly. I would buy another KB homes as my primary residence because their homes just have a homey feel to them.

KB never ceases to accomodate any inquiries and are very responsive to the clients needs. Look for Michael who will take you to a pleasing experience in buying a new home

Home buying experience was smooth some issues. I have expressed in other surveys that I took for KB homes. As far as the build once completed there was still some cosmetic issues that were not fixed and some workmanship issues with dry walls and electrical. If you would like a more detailed explanation feel free to contact me via email so that we may set up a phone appointment.

The project manager and team have been prompt on fixing issues

Great overall experience with everything

Ok ok ok ok ok

Everyone from the start to the finish were wonderful and even after the purchase as well. We love our home and experience as well. Thank you KB Homes!

As a professional in the service industry myself, I've observed that few companies truly uphold their promises. However, in my brief experience of home ownership here, I can confidently assert that this job site stands out for its commitment to integrity. Scott H. and Kenneth L. have exemplified excellence in their roles. They not only deliver on their assurances but surpass expectations. Their dedication instills trust, prompting me to wholeheartedly recommend KB as a builder to my closest circles. Their conduct epitomizes the values of the company, making them exemplary ambassadors.

Team was excellent. Always willing to help.

Very good sale person and nice walk through

Educated us about details of products. Nancy was beyond professional and knowledgeable . Very pleasent experience

Very easy streamlined experience with this team!

We recently completed a home purchase with KB, and overall, we are pleased with the results. The builder was notably flexible during the purchase process, accommodating our requests and making the experience smoother. While the project did take longer than anticipated, they were diligent about providing updates to our realtor, which we greatly appreciated. However, we were somewhat disappointed with the classification of certain features as upgrades. For instance, items we felt were essential for a modern home, such as LED lighting in the rooms, were considered upgrades. We believe such features should be standard in today's housing market. Despite these points, the quality of the construction and the team's responsiveness were good. We would recommend to anyone looking for a flexible and communicative builder, but suggest discussing what is included as standard versus upgrade early in the process. ... More

KB family goes above and beyond to deliver an excellent product and the staff communication and responsiveness is superb. They make you feel as you are the only customer they are dealing with. Appreciate Daniel in sales,Jessica on the design studio, Harrison and Robert with the construction team and CJ and Gary for their excellent customer service.

Purchasing my new dream home through KB Homes was a breeze! Their team, from sales to the construction crews, have all outdone themselves in striving for fast, reliable and exceptional service so far! The construction team specifically has been there for every single question or issue I may have had, and they responded fast and efficient! Thank you KB!