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KB Home Reviews in Sacramento, CA

What Sacramento Homeowners Have to Say About KB Home.

Read all 373 verified reviews from homeowners that built a new home with KB Home in the Sacramento area. Sacramento homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Sacramento Area

373 Reviews in Sacramento Area

Ratings by Category

Overall 4.7

Quality 4.6

Trustworthiness 4.7

Value 4.7

Responsiveness 4.8

KB Home in Sacramento Area

View Homes

Customer Reviews

Rafaqat

  • Rafaqat R.
  • Verified HomeBuyer
  • October 24, 2024
  • Elk Grove, CA

Excellent experience buying house at KB home's. I would like to recommend people to buy a house with KB house

KB Home responded:
Thanks so much for sharing your positive experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellence

  • Rodrigo B.
  • Verified HomeBuyer
  • October 10, 2024
  • Roseville, CA

Excellence in all stages of the process, including the customer service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Lynn Carl R.
  • Verified HomeBuyer
  • October 03, 2024
  • Roseville, CA

Great experience buying worked with us all the way

KB Home responded:
We're thrilled to hear that you had such a positive experience working with KB Home, Lynn!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service

  • Alisha R.
  • Verified HomeBuyer
  • October 03, 2024
  • Plumas Lake, CA

This experience has been nothing but the best. 3 people especially has gone above and beyond Scott, Sarah and Sandra. Through this whole process they have been there for all of our questions, made sure the process went smoothly even after we moved in. We are super greaful for all of the KB team but especially those 3

KB Home responded:
Thanks so much for sharing these kind words with the entire team here at KB Home, Alisha!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Debbie/Dalia were great to work with

  • Kenneth D.
  • Verified HomeBuyer
  • October 02, 2024
  • Elk Grove, CA

Very simple and straightforward

KB Home responded:
Thank you for sharing your positive experience with our team, Kenneth!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Kaitlyn S.
  • Verified HomeBuyer
  • September 24, 2024
  • Lincoln, CA

We had the best experience as first time homeowners. KB helped us through the process and made sure we were happy. If any issues occurred, they were quick to fix our issues. We are happy in our home now for almost 2 months with no serious issues. The customer service rep has reached out and fixed small cosmetic issues promptly. Thank you KB home!

KB Home responded:
Congratulations on your first home, Kaitlyn! We're glad to hear that you had a positive experience working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

fantastic experience, and I would buy from KB again

  • Jeanette Yvonne M.
  • Verified HomeBuyer
  • September 18, 2024
  • Plumas Lake, CA

I like the quick response to KB team members always there to solve my problems with my home or any questions. KB team is very prompt at resolving any issues you may have a great team to work with and I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

John, Sandra

  • Roland Henry S.
  • Verified HomeBuyer
  • August 30, 2024
  • Plumas Lake, CA

Very low stress experience because sales agent was very helpful and NOT pushy. The same was true of the loan officer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Enjoyed every step of this process!

  • Robert P.
  • Verified HomeBuyer
  • August 16, 2024
  • Elk Grove, CA

Everyone - sales agents, building supervisor, customer service rep - was extremely helpful. We had lots of questions and lots of special requests and these were all answered quickly and thoroughly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Cole

  • Coleman J.
  • Verified HomeBuyer
  • July 22, 2024
  • Plumas Lake, CA

Our team has been incredible at communicating. They respond quickly, and have routinely gone above and beyond. Great people that I have been happy to do business with. Names of considerable mention are Jolanda, Doug, Allison, and Scott.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience and great people to work with!

  • Travis S.
  • Verified HomeBuyer
  • July 13, 2024
  • Lincoln, CA

Overall great experience. The KB team kept us informed the entire time along the way. We’re really enjoying our home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Scott,Sarah, and Sandra

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2024
  • Plumas Lake, CA

The best with great communication skills.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Impressive! Very impressive! KB Home genuinely cares about their homeowners and building a high quality home.

  • Cheryl C.
  • Verified HomeBuyer
  • July 06, 2024
  • Lincoln, CA

KB treats homeowners as though this is a custom home. You can sleep soundly in a KB Home. It is extremely well built and logically designed with an extensive list of upgrades that come standard. The employees have been stellar. Every little concern was resolved. And they don't abandon you after you take title. We had an air conditioning problem. Mike had the repairman out the very same day and Chad followed up the next day- on a holiday! KB Home staff work extremely hard to make sure homeowners are 100% satisfied. I can't imagine making a better investment than a KB Home.

KB Home responded:
Thanks so much for taking the time to share your positive experience with the entire team here at KB Home, Cheryl!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience.

  • Nicole L.
  • Verified HomeBuyer
  • June 26, 2024
  • Roseville, CA

My entire process from beginning of purchase was great, even we had a lot of back and forth with loan processing with KB loan. Sale Person is really friendly and efficient. Builder team are awesome and they respond timely what we ask for. Good quality home what I pay for.

KB Home responded:
We appreciate you taking the time to share these kind words with the entire team here at KB Home, Nicole!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great space for the price

  • Yongqiang L.
  • Verified HomeBuyer
  • June 25, 2024
  • Elk Grove, CA

This building has a lot of space for a lot cheaper then the bay area

KB Home responded:
Thanks for sharing your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer experience

  • Emily L.
  • Verified HomeBuyer
  • May 30, 2024
  • Elk Grove, CA

Great experience everyone was very helpful and fast responding to any inquiries I needed overall I was very pleased with our experience

KB Home responded:
Congratulations on your first home, Emily! We're thrilled to hear that our team was able to provide such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding purchase experience, excellent customer service and lovely home offerings!

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Elk Grove, CA

The entire process from purchase to move in was very streamlined and efficient. The home construction reflects high quality and value for money. The KB homes team was focused on the process at all times and super responsive. In a market where new homes typically come at a premium and used homes typically reflect value for money, KB homes offerings are very competitive and their service, support is an outstanding addition for busy families.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

R

  • Ramandeep K.
  • Verified HomeBuyer
  • March 27, 2024
  • Roseville, CA

Nice good work , great jobs everyone

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Positive Collaboration

  • Anonymous
  • Verified HomeBuyer
  • March 07, 2024
  • Plumas Lake, CA

Comprehensive, Cooperative, Insightful, Supportive, Productive

KB Home responded:
We're glad to hear that you had such a positive experience working with our KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Katreena Halili T.
  • Verified HomeBuyer
  • February 16, 2024
  • Plumas Lake, CA

I am a first time home owner, and the team here (from sales to loan to warranty) are all amazing. They have been responsive and have helped me understand the process. Highly recommend!

KB Home responded:
Congratulations on your first home, Katreena! Thank you for sharing your KB Home experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rick

  • Richard P.
  • Verified HomeBuyer
  • January 10, 2024
  • Lincoln, CA

Great home buying experiance smooth and easy .

KB Home responded:
We're glad to hear that your home-buying experience was smooth and easy with the KB Home team, Richard!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My experience was very good

  • Dillan K.
  • Verified HomeBuyer
  • January 08, 2024
  • Roseville, CA

My experience was very good

KB Home responded:
We're thrilled to hear that our team was able to provide such a great experience for you, Dillan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Informational

  • Joyce B.
  • Verified HomeBuyer
  • January 02, 2024
  • Roseville, CA

The whole team from sales tea (Ben), to being able to review choices with with Emily, reviewing the home with Mike and fixing any minor repairs by Norm and his team, the experience had been wonderful.

KB Home responded:
Thank you so much for sharing your experience with us, Joyce! Ben, Emily, Mike, Norm, and the rest of our team were honored to work with you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Norm and his team were great did wonderful work and helped us with everything

  • Vera G.
  • Verified HomeBuyer
  • December 28, 2023
  • Roseville, CA

Norm team was wonderful they asked us if everything was okay and they always called and asked if everything was good

KB Home responded:
Thank you so much for sharing these kind words with Norm and the rest of the team here at KB Home, Vera!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience from start to finish

  • Robert T.
  • Verified HomeBuyer
  • December 16, 2023
  • Lincoln, CA

KB homes was exceptional from the start of the process to the end. We had a great loan officer, Josh who held our hand through the money portion of this journey. He was exceptional. Nick from the sales office was knowledgeable and kept us informed from before the foundation was poured to giving us the keys! I would recommend KB homes to anyone who wanted to buy a house. Great experience buying a house if it was the easy more people would buy houses!

KB Home responded:
Thank you so much for taking the time to share your KB Home experience with us, Robert! Josh, Nick, and the rest of our team are honored to hear that you enjoyed your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5