KB Home Reviews in Sacramento, CA

Wonderful experience buying our first home. We absolutely love this community.

Even after being moved in for a few months, the KB team continues to exceed expectations....very proactive!

They can make themselves ready for buying home And then the rest of the process is so easy specially with kb homes.

We've been enjoying our stay so far! The KB home management is over the top. Had a problem and issue and their customer service representative response is lightning fast and their work is professionally exceptional. Thanks to Rob R. (customer rep) for being so nice and considerate in resolving our issues.

I love my new home.

I give all fives to kb home because they observe that numbers. My first experience to buy home kb home is the best .

Quality home, friendly staffs with personal care.

Customer services are excellent

This company is one of the best construction companies that I know.

As a new home buyer we really appreciate KB Home for all help during process of closing. We love our home, good quality and price

I hope KB Home can still work with outside mortgage lender and still offer incentive credit to qualify buyers !

My wife and I can truly say our experience purchasing our lot and building our house was truly amazing. From the upgrade and design to the building process we were weekly updated . Upon completion we were signed off by John and he was so patient. There are minor issues but Rob our concierge always come to the rescue. Our sales headed by Dale and Courtney plus Mitch , Rodrigo and John saw to it that all our requests were given attention. The loans officer , Jim tried his best . Overall experience , we give them 5 Stars . Thank you KB Homes for bringing our dream house into reality.

FROM SALES TO AFTER-MOVE-IN MAINTENANCE, ALL STAFF/PERSONNEL WERE VERY FRIENDLY AND SUPPORTIVE. THEY PROVIDED PROFESSIONAL SERVICES. THEY TRIED TO MAINTAIN GREAT BUSINESS RELATIONSHIP. I HIGHLY RECOMMEND.

Great team to work with throughout the entire process and even after we moved in.

Very responsive, dependable and helpfull with all aspect of the KB Home buying experience.

My home buying experience was great and seamless. I didn’t have any issues during the process, which was great. Everyone was incredibly helpful during the process and I greatly appreciate everyone’s assistance along the way. Sandra (mortgage originator), John (home sales agent), and Isabel (loan underwriter) are awesome employees and pivotal people during my home buying experience. This is my first time purchasing a home, new construction and I’m glad I purchased with KB Home.. My only complaint at this time has been the lack of understanding and empathy by the Warranty person in my area. I officially moved into my home about 3 weeks ago. Primarily, I work from home so, I need internet. I contacted Comcast to install cable and internet prior to moving in. A Comcast Technician came by and said the conduit is jammed and a cable line needs to be dropped. I thought the work was completed after a ticket was submitted; however, another technician came out and said the same thing. At this point, I’ve had 0 service for 2 weeks and I’m completing work duties using the mobile hotspot feature on my work phone. Of course, that’s extremely frustrating and upsetting. Anyways, I had been calling Comcast several times, inquiring about the status. Subsequently, I reached out to the Warranty guy and asked him about the issue and wondered who is responsible for what’s transpiring here? Because I don’t have service. He said Comcast and the conduit isn’t jammed. He can’t send any of his guys there because other homeowners had the same issue in my neighborhood but whenever he sent his guys, they never identified an issue. He told me the technicians need different tools. So, I asked him I’m supposed to continue going back and forth with Comcast just to get some service and resolve this issue I’m having? He said yes, it’s not their problem and he’s sorry. At that point, I was furious and told him directly that this is ridiculous, no one cares, and thanks! No response from him. Where was the empathy or compassion? Imagine still having no service for 3-4 weeks now and you’re a federal government employee, working on your employer’s work phone mobile hot spot. Who wouldn’t be upset? And to even assume without verifying is absurd. Basing prior experiences to what I’m experiencing is very foolish. Although Comcast is set to install next week, the Warranty guy has left a bad taste in my mouth. Yes, I submitted my initial review with phenomenal ratings but I’m extremely disappointed in the lack of care and compassion from the warranty person. ... More

The buying process was amazing, issues that have come up seem to be fixed quickly. Waiting for more thing to be repaired

KB Home keeps us updated during construction and getting in touch after signing off.

Great buying experience from start to finish

Its been and easy and smooth process. Scott and his team have been very professional in attending to requests and issues after moving in.

Strive to provide first-class service that exceeds expectations

This was my first new build home purchase. Very easy and the staff were so nice. It made my experience feel safe and quick. Nothing bad to say

Everyone from the sales offices to Kyle have been great. They have helped with any questions and needs throughout the process. Even when after closing Kyle has been a text away.

The staff was excellent in all aspects of providing customer service. They responded quickly to answer questions and resolve minor issues. They promptly answered phone, emails and text messages.

Overall good buying experience