KB Home Reviews in Sacramento, CA

This took about 8 months to build but it was well worth the wait time. We picked out a beautiful 1718 sq ft home located in a prime location of Elk Grove. It is probably the only home community in Elk Grove that is within walking distance to the light rail station. This home community is also conveniently next to highway 99 exit as well, without hearing the traffic. Tips for new home buyers, please make sure to select all your home upgrades and do a walk around home inspection after the home is completed. There were a few minor items that needed attention on my new home which was two cabinet panels replacement, top kitchen stove cover replacement, and the guest bathroom temperature adjustment knob. Upon discovering these items needing replacement I contacted Rob Reinold and he quickly addressed it and advised me he will have these items taken care of as soon as possible. His customer service and professionalism was on point and he always took the time to go over the entire home, give tips on standard housekeeping, and assured that things will get handle timely. John also was very determined to deliver to quality home on the timeframe that was promise and he delivered. Upon my walk through with John, he addressed all of the minor details of the home that needed attention as well. John took care of it the following week without any hassle. If there was a way to give more stars on this survey, I would give KB Home +5 more stars because they everyone that works there regardless of being in the office or construction field, they go the extra mile to make sure all of my request and add ons are done with great craftmanship and the little details are attended to. I will also be completing the main survey as well before the end of this month. KB Homes are more than excellent, they’re above and beyond and always aim for 110% in the work performed. ... More

The service and step by step of the home building experience was very enjoyable due to the professional behavior of the staff!

I did not like the tree in front of my house so I asked if they can change it for me and they automatically did it. They also checked the air conditioning when I thought there was something wrong with it.

Straightforward process from sales to construction to getting the final keys!

Great builders, great price point, excellent design and their customer service is unmatched.

The sales staff was knowledgeable, prompt follow up, listened to my "want list" , explained the process and easy to get a hold of. KB upgrades were fairly priced, good selection. The home buying process is organized and they keep you well informed on a routine basis. Lending was able to work with me on options to finalize my purchase. Everyone from start to finish was accommodating to my busy schedule.

I had a excellent sales rep that kept me informed all the time. The service reps and super did an exceptional job while purchasing my house. I would recommend KB Homes to anybody interesting in buying a new home.

No need to spend much time for looking around houses, better go to KB homes and you will find what you need.

Rob from Customer service is very responsive to all our needs

KB homes, stepped up at a time when many of us who are recent buyers, had lost their homes in Paradise Ca. Thank you.

My whole experience was a positive one. I've owned a KB home before and had no issues with it either.

Don't wait, these homes sell out fast!!

All of the people in this company have bent over backwards to assist us with our new home purchase.

The overall experience was good, all parties involved.

They work with buyers

Response time is about 15 mins from when you call until they send so.eone over to look at your concern. Awrsome customer service. They really care a out your new home.

We are on our 3rd house. The consequences of moving due to the job market. Brief our journey purchasing KB Homes was smooth, friendly, professional, and welcoming. Thank you to everyone who contributed and made this journey enjoyable.

Thank you all . My new home is amazing 5 stars. The KB Team is Awesome!!!

We first moved in right after Xmas and before the new year. There were some slight issues but all were fixed promptly and professionally. My wife and I could not be an happier with our house and our experience with KB Homes.

Was an awesome experience working with KB homes staff from start to finish.Very professional and responsive and they treated me with dignity and respect. The were prompt with updates and they delivered on all promises. I am extremely happy with KB homes!

KB Homes would immediately remedy any newly discovered home's workmanship material (building) deficiencies or shortcomings. Their customer service representative is very courteous and is willing to help install more ceiling bulbs on vacant light fixtures as a complimentary task for the new homeowner. He is also fast in providing a quick remedy on the spot like for example, when I found out that my living room's Cor Thermostat was defective, he immediately replaced the defective thermostat after performing a remedial action, and I was able to reconnect and take control of it thru my internet/Wi-Fi system. He also helped me configure and take control of my outer garage door opener/device. ... More

Rob Charles and his team are fantastic. Every issue is met with professionalism and fixed in a timely manner.

It was an overall smooth experience.

Great experience with KB Home

Well built and highly energy efficient. Whenever I have an issue and concern they take care of it right away. Very happy with them. Intially I was very scared to go with kb knowing what happened to home owners in florida, but they have improved their standards. I would highly recommend kb homes to others.