KB Home Reviews in Sacramento, CA

Thank you all . My new home is amazing 5 stars. The KB Team is Awesome!!!

We first moved in right after Xmas and before the new year. There were some slight issues but all were fixed promptly and professionally. My wife and I could not be an happier with our house and our experience with KB Homes.

Was an awesome experience working with KB homes staff from start to finish.Very professional and responsive and they treated me with dignity and respect. The were prompt with updates and they delivered on all promises. I am extremely happy with KB homes!

KB Homes would immediately remedy any newly discovered home's workmanship material (building) deficiencies or shortcomings. Their customer service representative is very courteous and is willing to help install more ceiling bulbs on vacant light fixtures as a complimentary task for the new homeowner. He is also fast in providing a quick remedy on the spot like for example, when I found out that my living room's Cor Thermostat was defective, he immediately replaced the defective thermostat after performing a remedial action, and I was able to reconnect and take control of it thru my internet/Wi-Fi system. He also helped me configure and take control of my outer garage door opener/device. ... More

Rob Charles and his team are fantastic. Every issue is met with professionalism and fixed in a timely manner.

It was an overall smooth experience.

Great experience with KB Home

Well built and highly energy efficient. Whenever I have an issue and concern they take care of it right away. Very happy with them. Intially I was very scared to go with kb knowing what happened to home owners in florida, but they have improved their standards. I would highly recommend kb homes to others.

The home was built to my satisfaction. The quality is high. The builder and team was very responsive to any of my questions and concerns and provided quick actions to meet my satisfaction.

Great service.

Great team to work with throughout the entire process and even after we moved in.

Very responsive, dependable and helpfull with all aspect of the KB Home buying experience.

Its been and easy and smooth process. Scott and his team have been very professional in attending to requests and issues after moving in.

This was my first new build home purchase. Very easy and the staff were so nice. It made my experience feel safe and quick. Nothing bad to say

The staff was excellent in all aspects of providing customer service. They responded quickly to answer questions and resolve minor issues. They promptly answered phone, emails and text messages.

The best part was that Valerie kept us informed with weekly updates

Trust KB Home, transparent and they have good customer service.

Valerie in the sales office is wonderful. She is always helpful, researched if there was a question and was so responsive.

While buying a home is stressful KBHS has been very receptive with minor repairs. Good folks and beautiful home.

Walk in inspection and warranty representative were great.

I found a lot of mixed reviews on KB Homes and was initially very skeptical. Now being in our home for 2.5 months, it was the best choice for us at the time. All of the KB Homes employees we worked with and continue to work with are wonderful. Many things happened during our journey that were out of their control, mainly worker shortage and supply chain issue due to the pandemic. We understand all of this so choose to judge based on the quality of care and information we got from the KB team. The strengths of the team we worked with are communication, friendliness, informative, and patient. KB Homes isn’t going to build you a custom home with every single little detail you could ever want. The contractors they use are probably local and could be hit or miss. We accepted this and we’re luckily able to be close enough to our new build that we went to see it multiple times per week, taking hundred of photos. During the building process, we found several items that needed to be corrected and KB worked with the contractors right away to fix them. There will be bumps in the road as with any project of this magnitude. Overall, we have a brand new home for a great price considering the area we live in. We are pleased with the experience and general quality of the home. ... More

Staff were very helpful in navigating buying process

KB at this location had a great team that has responded quickly all along to any issue that came up. We have been very happy with our purchase.

Overall a good homebuying experience. Very modern design and good quality materials. I did have some issues with the customer service rep for some minor warranty claims though.

The process is very easy and the people are very helpfull