KB Home Reviews in Sacramento, CA
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What Sacramento Homeowners Have to Say About KB Home.
Read all 377 verified reviews from homeowners that built a new home with KB Home in the Sacramento area. Sacramento homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Sacramento Area
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Customer Reviews
Excellent
- Linda N.
- Verified HomeBuyer
- January 11, 2019
- Elk Grove, CA
The home was built to my satisfaction. The quality is high. The builder and team was very responsive to any of my questions and concerns and provided quick actions to meet my satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great service.
- Dongping H.
- Verified HomeBuyer
- December 20, 2018
- Elk Grove, CA
Great service.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A brand new home experience worth every penny
- Natalia V.
- Verified HomeBuyer
- October 16, 2024
- Plumas Lake, CA
Great team to work with throughout the entire process and even after we moved in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
home
- Anonymous
- Verified HomeBuyer
- October 10, 2024
- Antelope, CA
Very responsive, dependable and helpfull with all aspect of the KB Home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very responsive team
- Anonymous
- Verified HomeBuyer
- August 09, 2023
- Folsom, CA
Its been and easy and smooth process. Scott and his team have been very professional in attending to requests and issues after moving in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Sales office staff, Norm, and Bobby were awesome!
- Felicia K.
- Verified HomeBuyer
- June 07, 2023
- Citrus Heights, CA
This was my first new build home purchase. Very easy and the staff were so nice. It made my experience feel safe and quick. Nothing bad to say
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Thank you Nick, Bert & Chad
- Raymond L.
- Verified HomeBuyer
- April 05, 2023
- Lincoln, CA
The staff was excellent in all aspects of providing customer service. They responded quickly to answer questions and resolve minor issues. They promptly answered phone, emails and text messages.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Smooth buying experience
- Scott W.
- Verified HomeBuyer
- December 23, 2022
- Citrus Heights, CA
The best part was that Valerie kept us informed with weekly updates
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Fair
- Karishma D.
- Verified HomeBuyer
- December 14, 2022
- Lincoln, CA
Trust KB Home, transparent and they have good customer service.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Sales staff is awesome
- Kathyrn M.
- Verified HomeBuyer
- October 21, 2022
- Citrus Heights, CA
Valerie in the sales office is wonderful. She is always helpful, researched if there was a question and was so responsive.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Great!
- Ramona D.
- Verified HomeBuyer
- October 19, 2022
- Lincoln, CA
While buying a home is stressful KBHS has been very receptive with minor repairs. Good folks and beautiful home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
NA
- Son K.
- Verified HomeBuyer
- May 19, 2022
- Citrus Heights, CA
Walk in inspection and warranty representative were great.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall pleasant experience
- Amanda J.
- Verified HomeBuyer
- April 25, 2022
- Citrus Heights, CA
I found a lot of mixed reviews on KB Homes and was initially very skeptical. Now being in our home for 2.5 months, it was the best choice for us at the time. All of the KB Homes employees we worked with and continue to work with are wonderful. Many things happened during our journey that were out of their control, mainly worker shortage and supply chain issue due to the pandemic. We understand all of this so choose to judge based on the quality of care and information we got from the KB team. The strengths of the team we worked with are communication, friendliness, informative, and patient. ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Staff were very helpful in navigating buying process
- Srinivas P.
- Verified HomeBuyer
- October 12, 2021
- Lincoln, CA
Staff were very helpful in navigating buying process
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great team very responsive.
- Anonymous
- Verified HomeBuyer
- June 22, 2021
- Sacramento, CA
KB at this location had a great team that has responded quickly all along to any issue that came up. We have been very happy with our purchase.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Overall a good homebuying experience.
- Anonymous
- Verified HomeBuyer
- June 17, 2021
- Sacramento, CA
Overall a good homebuying experience. Very modern design and good quality materials. I did have some issues with the customer service rep for some minor warranty claims though.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - The process is very easy and the people are very helpfull
- Antonio C.
- Verified HomeBuyer
- April 15, 2021
- Lincoln, CA
The process is very easy and the people are very helpfull
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The price of the house is really good KBhome giving
- Ashwa M.
- Verified HomeBuyer
- February 09, 2021
- Sacramento, CA
The price of the house is really good KBhome giving
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - It was a lovely experience and so glad to have chosen KB as the
- Anonymous
- Verified HomeBuyer
- January 18, 2021
- Roseville, CA
It was a lovely experience and so glad to have chosen KB as the builder of our first home. From Joshua W, our salesperson, Amanda L from design team, KBHS home loan to Guy, Martin and the customer service team, everyone was so professional, making all our concerns were met on time and efficiently.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Overall smooth process
- Samantha L.
- Verified HomeBuyer
- January 12, 2021
- Elk Grove, CA
Overall smooth process and everything was clearly explained.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent customer service warranty department
- Anonymous
- Verified HomeBuyer
- June 24, 2020
- Lincoln, CA
KB Home’s customer service have always promptly responded to any issues or questions.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Team members are friendly and always updated me regarding the
- Anonymous
- Verified HomeBuyer
- January 07, 2020
- Elk Grove, CA
Team members are friendly and always updated me regarding the progress of the property. They Handed the property on time .
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great home
- Rogelio J.
- Verified HomeBuyer
- December 10, 2019
- Woodland, CA
Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Good service well done.
- Michael R.
- Verified HomeBuyer
- November 04, 2019
- Live Oak, CA
KB is no.1 in costermer satisfaction.They are a awsome group of people.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
KB Home - All great
- Nagapandi M.
- Verified HomeBuyer
- October 29, 2019
- Sacramento, CA
All great
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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