KB Home Reviews in Sacramento, CA

I found a lot of mixed reviews on KB Homes and was initially very skeptical. Now being in our home for 2.5 months, it was the best choice for us at the time. All of the KB Homes employees we worked with and continue to work with are wonderful. Many things happened during our journey that were out of their control, mainly worker shortage and supply chain issue due to the pandemic. We understand all of this so choose to judge based on the quality of care and information we got from the KB team. The strengths of the team we worked with are communication, friendliness, informative, and patient. KB Homes isn’t going to build you a custom home with every single little detail you could ever want. The contractors they use are probably local and could be hit or miss. We accepted this and we’re luckily able to be close enough to our new build that we went to see it multiple times per week, taking hundred of photos. During the building process, we found several items that needed to be corrected and KB worked with the contractors right away to fix them. There will be bumps in the road as with any project of this magnitude. Overall, we have a brand new home for a great price considering the area we live in. We are pleased with the experience and general quality of the home. ... More

Staff were very helpful in navigating buying process

KB at this location had a great team that has responded quickly all along to any issue that came up. We have been very happy with our purchase.

Overall a good homebuying experience. Very modern design and good quality materials. I did have some issues with the customer service rep for some minor warranty claims though.

The process is very easy and the people are very helpfull

The price of the house is really good KBhome giving

It was a lovely experience and so glad to have chosen KB as the builder of our first home. From Joshua W, our salesperson, Amanda L from design team, KBHS home loan to Guy, Martin and the customer service team, everyone was so professional, making all our concerns were met on time and efficiently.

Overall smooth process and everything was clearly explained.

KB Home’s customer service have always promptly responded to any issues or questions.

Team members are friendly and always updated me regarding the progress of the property. They Handed the property on time .

Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!

KB is no.1 in costermer satisfaction.They are a awsome group of people.

All great

Whenever we had any issues it was addressed quickly. Due to our personal situation all of the staff were very kind and patience with alot of understanding.

all over good

Very reasonably priced for new builds. Low maintenance, solar included

I had great experience with everyone that dealt with. KB Homes has really great people working for them.

I think the value of the house is great. And every employee I cross path with I fell they are trustworthy.

overall it was a good experience.

Smart investment

FROM SALES TO AFTER-MOVE-IN MAINTENANCE, ALL STAFF/PERSONNEL WERE VERY FRIENDLY AND SUPPORTIVE. THEY PROVIDED PROFESSIONAL SERVICES. THEY TRIED TO MAINTAIN GREAT BUSINESS RELATIONSHIP. I HIGHLY RECOMMEND.

KB Home keeps us updated during construction and getting in touch after signing off.

Great buying experience from start to finish

Strive to provide first-class service that exceeds expectations

Everyone from the sales offices to Kyle have been great. They have helped with any questions and needs throughout the process. Even when after closing Kyle has been a text away.