KB Home Reviews in Sacramento, CA
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What Sacramento Homeowners Have to Say About KB Home.
Read all 388 verified reviews from homeowners that built a new home with KB Home in the Sacramento area. Sacramento homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.7 out of 5 stars in Sacramento Area
388 Reviews in Sacramento Area
KB Home in Sacramento Area
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Customer Reviews
KB Home - The price of the house is really good KBhome giving
- Ashwa M.
- Verified HomeBuyer
- February 09, 2021
- Sacramento, CA
The price of the house is really good KBhome giving
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - It was a lovely experience and so glad to have chosen KB as the
- Anonymous
- Verified HomeBuyer
- January 18, 2021
- Roseville, CA
It was a lovely experience and so glad to have chosen KB as the builder of our first home. From Joshua W, our salesperson, Amanda L from design team, KBHS home loan to Guy, Martin and the customer service team, everyone was so professional, making all our concerns were met on time and efficiently.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Overall smooth process
- Samantha L.
- Verified HomeBuyer
- January 12, 2021
- Elk Grove, CA
Overall smooth process and everything was clearly explained.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent customer service warranty department
- Anonymous
- Verified HomeBuyer
- June 24, 2020
- Lincoln, CA
KB Home’s customer service have always promptly responded to any issues or questions.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Team members are friendly and always updated me regarding the
- Anonymous
- Verified HomeBuyer
- January 07, 2020
- Elk Grove, CA
Team members are friendly and always updated me regarding the progress of the property. They Handed the property on time .
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great home
- Rogelio J.
- Verified HomeBuyer
- December 10, 2019
- Woodland, CA
Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Good service well done.
- Michael R.
- Verified HomeBuyer
- November 04, 2019
- Live Oak, CA
KB is no.1 in costermer satisfaction.They are a awsome group of people.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
KB Home - All great
- Nagapandi M.
- Verified HomeBuyer
- October 29, 2019
- Sacramento, CA
All great
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Happy customer
- Karin Z.
- Verified HomeBuyer
- October 29, 2019
- Live Oak, CA
Whenever we had any issues it was addressed quickly. Due to our personal situation all of the staff were very kind and patience with alot of understanding.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - all over good
- Davinder B.
- Verified HomeBuyer
- September 10, 2019
- Roseville, CA
all over good
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great priced homes for new builds
- Kerry S.
- Verified HomeBuyer
- July 17, 2019
- Live Oak, CA
Very reasonably priced for new builds. Low maintenance, solar included
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - I had great experience with everyone that dealt with.
- Maneesh K.
- Verified HomeBuyer
- June 26, 2019
- Sacramento, CA
I had great experience with everyone that dealt with. KB Homes has really great people working for them.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very happy with my house.
- Anonymous
- Verified HomeBuyer
- April 16, 2019
- Sacramento, CA
I think the value of the house is great. And every employee I cross path with I fell they are trustworthy.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - overall it was a good experience.
- Anonymous
- Verified HomeBuyer
- January 21, 2019
- Elk Grove, CA
overall it was a good experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Fair enough
- Zahra E.
- Verified HomeBuyer
- January 08, 2019
- Sacramento, CA
Smart investment
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
SANDRA
- Sandra Chi-Tak N.
- Verified HomeBuyer
- April 02, 2025
- Elk Grove, CA
FROM SALES TO AFTER-MOVE-IN MAINTENANCE, ALL STAFF/PERSONNEL WERE VERY FRIENDLY AND SUPPORTIVE. THEY PROVIDED PROFESSIONAL SERVICES. THEY TRIED TO MAINTAIN GREAT BUSINESS RELATIONSHIP. I HIGHLY RECOMMEND.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Trusted builder and good customer service
- Oleg K.
- Verified HomeBuyer
- March 19, 2024
- Roseville, CA
KB Home keeps us updated during construction and getting in touch after signing off.
KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Oleg!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great home very happy with it
- Larry Neil H.
- Verified HomeBuyer
- March 12, 2024
- Plumas Lake, CA
Great buying experience from start to finish
KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us, Larry!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Strive to provide first-class service that exceeds expectations
- Yan W.
- Verified HomeBuyer
- June 29, 2023
- Elk Grove, CA
Strive to provide first-class service that exceeds expectations
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Everyone has been very helpful and are always available when i have needed something done.
- Ricardo G.
- Verified HomeBuyer
- June 01, 2023
- Plumas Lake, CA
Everyone from the sales offices to Kyle have been great. They have helped with any questions and needs throughout the process. Even when after closing Kyle has been a text away.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Fantastic
- Anonymous
- Verified HomeBuyer
- January 31, 2023
- Roseville, CA
Overall good buying experience
KB Home responded:
Thank you so much for sharing your KB Home experience with our team! We're glad to hear that you had a good overall experience with us.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Some materials are not good and finishings we’re not done well in some places.
- Ravi M.
- Verified HomeBuyer
- December 27, 2022
- Folsom, CA
Some materials are not good and finishings we’re not done well in some places.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Angie V.
- Angelina V.
- Verified HomeBuyer
- July 07, 2022
- Folsom, CA
Since we moved in we had issues that needed attention but it is such a reassuring experience to know that Customer Service was always there quick to respond to our concerns then always does a follow up. Customer Service has gone above and beyond our expectations!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - We liked the big backyard.
- Anonymous
- Verified HomeBuyer
- April 17, 2021
- Roseville, CA
We liked the big backyard.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - The builder is knowledgeable and great.
- Mamudu A.
- Verified HomeBuyer
- February 17, 2021
- Elk Grove, CA
The builder is knowledgeable and great.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
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