KB Home Reviews in Sacramento, CA

The team is very nice

Good experience overall, easy to contact agent and builder reps.

This is my second KB home and this process was great.

The builder is knowledgeable and great.

I would like for other buyers to know, that KB Homes is a builder that you can trust, a builder who’s there with you every step of the through the process. A builder who is excited to exceed your expectations and has a value proposition that is beyond reproach! Thank you KB Homes for making my first time home buying experience exceptionally memorable!

The price of the house is really good KBhome giving

They did a great job was very patient and keeping you updated on the building experience.

Love the home now and hopefully for years to come!

Construction workflow should be described in more details

Best purchase. Ever! Good community

As a first time home buyer I was a slight nervous but KB home answered all the questions myself and my wife had, they also kept us well informed with the process of the house. If we had some questions or concerns they’d always be there to answer our calls. More than anything they were always honest with us.

Sales team is awesome. Mortgage team followed closely.

Rocky and Ron are great. They made sure that I am happy with the home I purchased. Ron is very responsive. He solved all problems I addressed.

Our interactions with the sales office and construction superintendent has been great/off the charts. However, the quality of construction has left something to be desired.

It was a great first experience for me!

It was a lovely experience and so glad to have chosen KB as the builder of our first home. From Joshua W, our salesperson, Amanda L from design team, KBHS home loan to Guy, Martin and the customer service team, everyone was so professional, making all our concerns were met on time and efficiently.

Easy and streamlined experience

Overall smooth process and everything was clearly explained.

KB has been great throughout the whole process. Even after moving in KB follows up to make sure there are no issues and if there is anything needed. Any issues or questions have been handled in a timely manner. Great experience!

If you had asked me if I were to be a KB home owner five years ago, I would have said you're joking. It seems KB Home has performed a complete 180, possibly by hiring new blood, but the upgrades and overall experience was as best as one would hope, especially being a new home buyer. Weekly updates by our agent Josh, was nothing short of impressive. To see our home progress week-by-week was quite the experience and added to our overall excitement in moving into our new home. Even though my wife and I visited the design studio 5-6 times, the staff (Allison) was absolutely the most patient and friendly person we'd run across in our entire KB Home experience. My wife was previously a home stager and designer from the bay area, so meeting her vision was something Allison had no issue assisting with. I was utterly impressed by the craftsmanship of the home in each of it's stages, especially when we did the initial walkthrough pre-drywall. It was impressive to see how fast the home was being built, with out issue. During the loan/underwriter phase, I was not feeling 100% with the communication between the lender and myself. It would have been better to be aware of all of the needed documentation at the beginning, rather near the end. As the process seemed extremely rushed and caused my wife and I to feel a bit stressed about ensuring we'd meet the escrow guidelines and title dates. The two lenders, Marcus and Scott were good, but the underwriting experience was pretty horrible, but didn't phase my overall 5-star rating, though please look into polishing up some of the processes leading to the underwriter phase. After move-in/construction complete, we did find a number of discrepancies, including some that weren't addressed such as the doors not fully closing due to the alignment of the knob and bolt. Rather than having someone come out, I decided to repair it myself. It seemed as though the speed in which the house was built did leave a little bit of quality out of play. Aside from the expected paint issues, there were a small number of issues that could have been prevented if the installer would have double checked their work. The KB representatives after move-in have been extremely helpful, even though I feel the issues should have been caught/repaired prior to move-in. I would recommend KB to anyone, especially due to the upgrade options. My wife and I spent about 80k worth in upgrades, which has helped us create our dream home (only wishing we had a 3-car garage option). ... More

We are happy with the home and love the community

This was my first experience purchasing a home with KB Sheldon Terrace. Everyone was very helpful and informative each step of the way - from the sales counselors to our mortgage lender near closing. We also received superb customer service after our home closed. I'm very glad I purchased a home with KB!

The whole KB team was wonderful and responsive to all our questions and queries, shout out to Karen, Tony and Guy for being the best.

KB Home Builders are awesome, they build your home like they are doing it for family and they care. They are there to make sure you are happy with your home. After your purchase they will work out things that need attention by maintaining it for a period of time. while you are in the home they make sure everything is running right. They are around to check up on you and ask how things are going. I would recommend & refer KB homes to anyone looking to purchase a home. They use studio designs to personalize your dream home. It’s been a great experience. Thank you KB Builders for your personal touch and being there. ... More

Getting a lender who is more compassionate and not robotic would help KB Home a great deal.