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KB Home

KB Home Reviews in Sacramento, CA

What Sacramento Homeowners Have to Say About KB Home.

Read all 377 verified reviews from homeowners that built a new home with KB Home in the Sacramento area. Sacramento homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Sacramento Area

377 Reviews in Sacramento Area

Star Rating Breakdown

5 ★ 305

4 ★ 45

3 ★ 16

2 ★ 5

1 ★ 6

Ratings by Category

Overall 4.7

Quality 4.6

Trustworthiness 4.7

Value 4.7

Responsiveness 4.8

KB Home in Sacramento Area

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Customer Reviews

KB Home - Bad experience with the new home buying

  • Deepa K.
  • Verified HomeBuyer
  • October 20, 2021
  • Folsom, CA

Bad experience with the new home buying

KB Home responded:
Hi Deepa, We're sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Nick

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Poor Quality

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2021
  • Lincoln, CA

Poor quality materials, lack of craftsmanship, slow response, unwillingness to take responsibility for issues brought to builders attention.

KB Home responded:
Hi, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. --Tyler

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1