KB Home Reviews in Sacramento, CA
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What Sacramento Homeowners Have to Say About KB Home.
Read all 402 verified reviews from homeowners that built a new home with KB Home in the Sacramento area. Sacramento homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.7 out of 5 stars in Sacramento Area
402 Reviews in Sacramento Area
KB Home in Sacramento Area
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Customer Reviews
Sales experience was terrible
- Yueru L.
- Verified HomeBuyer
- May 07, 2025
- Elk Grove, CA
When they deliver the property , process is unprofessional, didn’t like the way sales office did , I don’t even have my mailbox keys
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor Quality
- Anonymous
- Verified HomeBuyer
- November 06, 2021
- Lincoln, CA
Poor quality materials, lack of craftsmanship, slow response, unwillingness to take responsibility for issues brought to builders attention.
KB Home responded:
Hi, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. --Tyler
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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