KB Home Reviews in Sacramento, CA

Nice home, very comfortable, sales and construction crews friendly and helpful. Underwriters asked for information which in our estimation should have been easily obtained by them, but insisted we supply to them.

Great workmanship

We moved into our new home about 2 months ago. The overall experience with KB has been pleasant. Their staff has been amazing getting all the little odds and ends fixed and wrapped up. With that being said I feel there was a handful of things that were missed that could have been corrected before we moved in. Little odds and ends of holes being left in walls where a railing was moved, a few cracked roof tiles, bathroom fan not even being wired up, and issues with windows not closing and opening right. I also feel as if some of the sub contractors cut some corners to save some money, for example no weed barrier under landscaping. It's hard having to deal with the constant scheduling to have sub contractors out fixing small things that could have been caught before it got to us, but the customer service reps go so far above and beyond to make sure every little detail is corrected in a timely manor. If something comes up they are only a phone call away and get the ball rolling as soon as they hang up the phone. They have never once made me feel like my requests were absurd or unreasonable. ... More

I had great experience with everyone that dealt with. KB Homes has really great people working for them.

Rob from Customer service is very responsive to all our needs

KB homes, stepped up at a time when many of us who are recent buyers, had lost their homes in Paradise Ca. Thank you.

My whole experience was a positive one. I've owned a KB home before and had no issues with it either.

Don't wait, these homes sell out fast!!

All of the people in this company have bent over backwards to assist us with our new home purchase.

The home was beautiful to see on completion. It is the small things that should have been resolved that prevents an excellent experience. Many of the small things weren't big problems, however there are a few things that will need to be addressed and resolved at a planned date.

The overall experience was good, all parties involved.

They work with buyers

Response time is about 15 mins from when you call until they send so.eone over to look at your concern. Awrsome customer service. They really care a out your new home.

We are on our 3rd house. The consequences of moving due to the job market. Brief our journey purchasing KB Homes was smooth, friendly, professional, and welcoming. Thank you to everyone who contributed and made this journey enjoyable.

I think the value of the house is great. And every employee I cross path with I fell they are trustworthy.

Could have used better quality fixtures. Also there is lots of overspray on the flooring. It very good at details.

Respect

Thank you all . My new home is amazing 5 stars. The KB Team is Awesome!!!

I love my new home, except the fact that when you have running water from the master bedroom, you hear it loudly downstairs as if the water is going to go through the walls and the ceiling. This is a little embarrassing when we have guests.

Good

Thanks!

We first moved in right after Xmas and before the new year. There were some slight issues but all were fixed promptly and professionally. My wife and I could not be an happier with our house and our experience with KB Homes.

Was an awesome experience working with KB homes staff from start to finish.Very professional and responsive and they treated me with dignity and respect. The were prompt with updates and they delivered on all promises. I am extremely happy with KB homes!

KB Homes would immediately remedy any newly discovered home's workmanship material (building) deficiencies or shortcomings. Their customer service representative is very courteous and is willing to help install more ceiling bulbs on vacant light fixtures as a complimentary task for the new homeowner. He is also fast in providing a quick remedy on the spot like for example, when I found out that my living room's Cor Thermostat was defective, he immediately replaced the defective thermostat after performing a remedial action, and I was able to reconnect and take control of it thru my internet/Wi-Fi system. He also helped me configure and take control of my outer garage door opener/device. ... More

overall it was a good experience.