KB Home Reviews in Sacramento, CA

Homes are very Pretty. They tell you that their homes are special and all the different things they do that others don't (supposedly). They told us the sub-flooring is laid down a special way so that you never get creaky floors, but we have only been in our house for a month and already the floors knock and creak. Also if you have children, do not let them in your backyard until you have a chance to get it fixed up looking how you want it. Their construction crews leave nails everywhere and the yard dirt is filled with them. The home warranty program is a nice touch since they know they cut some corners during building and the customer will have some complaints/issues after moving in. Overall the houses are very nice looking. I would recommend that anyone purchasing keep an eye on your home every few days as it is being built. We found numerous incorrect things done in our house along the way that we had paid extra for and had to make them aware of it so that they were corrected before walls had to be ripped out to fix them. It's your house and you know how you want it. Make them aware of issues along the way during the building process and don't let them blow you off. You are paying a lot of money for your home, make sure it is done to your standards not theirs. ... More

The sales staff was knowledgeable, prompt follow up, listened to my "want list" , explained the process and easy to get a hold of. KB upgrades were fairly priced, good selection. The home buying process is organized and they keep you well informed on a routine basis. Lending was able to work with me on options to finalize my purchase. Everyone from start to finish was accommodating to my busy schedule.

Very reasonably priced for new builds. Low maintenance, solar included

I had a excellent sales rep that kept me informed all the time. The service reps and super did an exceptional job while purchasing my house. I would recommend KB Homes to anybody interesting in buying a new home.

No need to spend much time for looking around houses, better go to KB homes and you will find what you need.

Nice home, very comfortable, sales and construction crews friendly and helpful. Underwriters asked for information which in our estimation should have been easily obtained by them, but insisted we supply to them.

Great workmanship

We moved into our new home about 2 months ago. The overall experience with KB has been pleasant. Their staff has been amazing getting all the little odds and ends fixed and wrapped up. With that being said I feel there was a handful of things that were missed that could have been corrected before we moved in. Little odds and ends of holes being left in walls where a railing was moved, a few cracked roof tiles, bathroom fan not even being wired up, and issues with windows not closing and opening right. I also feel as if some of the sub contractors cut some corners to save some money, for example no weed barrier under landscaping. It's hard having to deal with the constant scheduling to have sub contractors out fixing small things that could have been caught before it got to us, but the customer service reps go so far above and beyond to make sure every little detail is corrected in a timely manor. If something comes up they are only a phone call away and get the ball rolling as soon as they hang up the phone. They have never once made me feel like my requests were absurd or unreasonable. ... More

I had great experience with everyone that dealt with. KB Homes has really great people working for them.

Rob from Customer service is very responsive to all our needs

KB homes, stepped up at a time when many of us who are recent buyers, had lost their homes in Paradise Ca. Thank you.

My whole experience was a positive one. I've owned a KB home before and had no issues with it either.

Don't wait, these homes sell out fast!!

All of the people in this company have bent over backwards to assist us with our new home purchase.

The home was beautiful to see on completion. It is the small things that should have been resolved that prevents an excellent experience. Many of the small things weren't big problems, however there are a few things that will need to be addressed and resolved at a planned date.

The overall experience was good, all parties involved.

They work with buyers

Response time is about 15 mins from when you call until they send so.eone over to look at your concern. Awrsome customer service. They really care a out your new home.

We are on our 3rd house. The consequences of moving due to the job market. Brief our journey purchasing KB Homes was smooth, friendly, professional, and welcoming. Thank you to everyone who contributed and made this journey enjoyable.

I think the value of the house is great. And every employee I cross path with I fell they are trustworthy.

Could have used better quality fixtures. Also there is lots of overspray on the flooring. It very good at details.

Respect

Thank you all . My new home is amazing 5 stars. The KB Team is Awesome!!!

I love my new home, except the fact that when you have running water from the master bedroom, you hear it loudly downstairs as if the water is going to go through the walls and the ceiling. This is a little embarrassing when we have guests.

Good