KB Home Reviews in Sacramento, CA

Sales agent was amazing. She was incredible with her time and help and process.

Proactive problem resolutions. Chad, Steve, and others who responded to our calls for existing issue will address problems that we did not see ourselves. Like paint scraps from our move in. Without our asking, the service man will inform us there was a scrape, and offer to remedy that before he left. And quick turnaround for issue we call them in about. Chad especially immediately addressed two concerns that we had that we had not had the chance to report yet. The leaking dishwasher and the master bathroom vent. He was onsite to fix different issues, but when I told him off the dishwasher and vent, he took the issues upon himself and fixed them on that day. Rob and his staff has been tremendous in supporting us. This is our first brand new house buy, and we are glad to have bought the house from KB. ... More

At the beginning of this process was a wry stressful time . Being a first home buyer it is a learning experience. I had many curve balls and was able to overcome. But everything was worth it. It would of been a pleasure if I had Monica as a in home Lendor. She was so nice and was willing to go above and beyond for her client instead of being forceful and aggressive. Being forceful and aggressive drove me away of working with a in home lender . But Monica made this journey well worth it. Thank you Monica and kb family

They help you every step of the way..

KB homes was a great experience. Great customer service and very helpful.

Joanna is very patient and helpful the whole time.

An awesome home buying experience with excellent service guaranteed all through out before and after .. thank you KB homes

Sales was excellent from the beginning to the close of escrow. New construction warranty crew have been excellent with follow ups.

It was a very smooth and comfortable experience. All staff were very knowledgeable and responsive. Always willing to respond to any questions or concerns that come out through the entire process. After the property was ready, KB team continues to be beyond responsive and very proactive, paying attention to even the smallest details. Constantly checking in making sure all is as it’s supposed to be.

Great experience from purchase to close! Great builder.

Response is fast.

We migrated to the US 5 years ago and it has been a dream to have our own home. With KB Homes, our dream came to a reality and we couldn’t be more happier. It was nerve wrecking process but with KB Homes, the home buying experience was made easier by the entire team that helped us through each step. We are loving every inch of our new haven. Thanks KB Homes.

Great customer service from start to finish.

Honest quality home. Wonderful experience.

Smooth process. Love our new kB home!

We have been very happy with KB. Throughout the building process they were open to our questions and to our visits to the build site. Every member of the KB team with whom we came into contact was welcoming and happy to answer our questions. The house was finished on the day promised, and the problems we found were minor and taken care of quickly. They have continued to stay in contact with us to take care of our questions and concerns. We have found them easy to work with and eager to make sure we love our house!

The staff at kB homes go above and beyond to make sure all is well and happy.

KB homes did a great job I highly recommend them

We experienced the Camp Fire last November. After 10 months of moving 4 times and experiencing the loss of all we owned, we have finally moved into our new home. It is blessing for us and finding the opportunity to enter into this relationship with KB Home has been very good for us.

1st KB home. Outstanding quality and have not had any major issues to date. Been in the house 2 months and very pleased with the builder.

As a first time home buyer it can be very scary, as for myself and my wife it was! but our realtor told us about these new homes they were being built and we should consider taking a look. First of all these homes are beautiful, Affordable and Energy Efficient . From the very moment we walked into the sale office and spoke to their sale manager Bryon we were greeted with a warm welcome! this place is by far a place of EXCELLENCY starting with their sale manager! he was Very Professional and at the same time very pleasant,he kept us update throughout the process for the weeks our home was being built. He made sure that we knew what we needed to do, for each step and what to expect. he would Email us pictures, telling us what to expect following week to come each week with our home, making himself available for answering our question even on his day off! he is just Amazing! great guy!...Then there's Rocky the construction manager making sure every single detail we wanted to put inside our home was to our liking! he went over the plans he,walked us through,he explained everything about our home and how it works. This guy took care of our home as if he was building this home for himself and his family! and not to mention his team they were Excellent, they worked hard in providing us everything that came to mind to be put inside our home! that's hard to do! but Rocky and his team got it done for us!... Now we are in our BEAUTIFUL dream home and could not be more happier .THIS WAS JUST AN AMAZING EXPERIENCE!!!! LOVE OUR NEW KB HOME!!!... ... More

Nothing but 5 stars

This took about 8 months to build but it was well worth the wait time. We picked out a beautiful 1718 sq ft home located in a prime location of Elk Grove. It is probably the only home community in Elk Grove that is within walking distance to the light rail station. This home community is also conveniently next to highway 99 exit as well, without hearing the traffic. Tips for new home buyers, please make sure to select all your home upgrades and do a walk around home inspection after the home is completed. There were a few minor items that needed attention on my new home which was two cabinet panels replacement, top kitchen stove cover replacement, and the guest bathroom temperature adjustment knob. Upon discovering these items needing replacement I contacted Rob Reinold and he quickly addressed it and advised me he will have these items taken care of as soon as possible. His customer service and professionalism was on point and he always took the time to go over the entire home, give tips on standard housekeeping, and assured that things will get handle timely. John also was very determined to deliver to quality home on the timeframe that was promise and he delivered. Upon my walk through with John, he addressed all of the minor details of the home that needed attention as well. John took care of it the following week without any hassle. If there was a way to give more stars on this survey, I would give KB Home +5 more stars because they everyone that works there regardless of being in the office or construction field, they go the extra mile to make sure all of my request and add ons are done with great craftmanship and the little details are attended to. I will also be completing the main survey as well before the end of this month. KB Homes are more than excellent, they’re above and beyond and always aim for 110% in the work performed. ... More

The service and step by step of the home building experience was very enjoyable due to the professional behavior of the staff!

I did not like the tree in front of my house so I asked if they can change it for me and they automatically did it. They also checked the air conditioning when I thought there was something wrong with it.