KB Home Reviews in San Diego, CA

We were extremely disappointed in our countertop upgrade. We paid a VERY high premium upgrading from granite to quartz. We mentioned our desire for a one piece top. It ended up being 2 pieces with a visible line down the middle. It was never disclosed to us this would happen. We would not have paid to upgrade if so. Especially the design we chose-it ends up being so visible. We would have picked a different design or paid zero extra and kept the granite offered and upgraded ourselves later. In addition, you can see permanent smudge spots all over it, like it had a poor job during the sealant finishing. So it basically always looks smudged. The sun glare hits it so it is very visible. One of the backsplash pieces was cut too short as well, so there is this squishy goo filler used to fill in the space to the top of hood, which is not very premium looking. Another thing, the fridge space was only 35 inches wide, most fridges require at least 36 inches for a decent sized fridge-so we were very limited in our fridge selection (another house in same development had 36inch width). There is also a non-disclosure of a water pump instead of a pressure regulator. The garage door perimeter weather seals do not seal nicely. The outside water gutters blocks the nice tile esthetics of the front entryway-although they were nice enough to help shift it a bit to make it better-but still, the original design choice was odd. ... More

My first home buying journey was made simple and smooth. From the moment I walked in to the office to the moment I got the keys Therese made sure all my questions were answered (Barnie Style haha) and actually had my best interest in mind. Thank you for Therese for being so professional and guiding me through the unenviable stress train that comes with buying a home haha

Know the details of everything including appliances and other features

BIll has gone above and beyond to ensure me getting my current lot. He's always kind and patient with all my questions and continues to help even after the sales with multiple issues, getting them directed to the right person. Manny has also make the post-sale home service so easy. He is very responsive and really make sure I am taking care of. The closing date was delayed, Water heater issue is currently being resolved. other then that I am very happy with my experience.

KB has been very attentive from day one! Special mention to Regina, who is amazing, always there for us when needed! The customer service is also on point when I needed it extra things done on my house. Thank you.

Tony and Neal went out of their way to assist us on several occasions. KB is lucky to have them in bossed.

Great Experience - especially Jason the construction manager.

Our overall experience buying our new home from kb was a great experience...

We enjoyed our experience buying a KB home. It was the first home we bought, so we appreciated the ease and customizability of buying a new KB home.

We had the best experience with our KB homes sales agent Erin and superintendent Allen and his assistant Flor. Excellent customer service and response time. House Quality is excellent,

Purchasing with KB Homes and using Regina was not only an awesome experience, it as transparent, easy, and very professional! Regina made all the difference in the world to us. I would recommend her services to all friends and family

Great service, follow up, and professionalism from everyone. Will recommend to friends and family.

Bill, Dave, Jennifer, Jason and Jalen made this home buying experience very smooth. Whole team was very helpful, they listen to all my concerns and request and made everything possible.

There are a ton of things with a new home. There were a few minor issues with our new home from KB, the professional people from KB such as Erin, Allen, and Flor demonstrated their expertise and dedication to resolving any concerns.

The overall process from sales on site to build and updates along with funding with KB Home went really well. Rigo, of note was especially key in the overall process. I appreciate his follow up as well as everyone on the sales team.

We had a great experience with KB Home!

Great staff and very helpful from beginning to the time we moved in and also very helpful with following up after moving in. We love the house

I am very satisfied with my new home from KB Home. The KB Home Team was an overall pleasure to work with, from the first visit to the post-move-in service. They were professional, friendly, and attentive to my needs and preferences. Malissa and Raul were very helpful in helping me choose the perfect home and answering all of my questions. They showed me different floor plans, designs, and features that suited my budget and lifestyle. They also kept me updated on the progress of the construction and the closing date. Scott did an amazing job in guiding me through the entire building process and any change or upgrade that I wanted done he was the go-to man. He was very knowledgeable, efficient, and flexible. He made sure that everything was done to my satisfaction and that I was aware of the costs and benefits of each option. Jason was a pleasure to work with as well. He talked me through the whole loan process and I can tell I was in excellent hands. He made it easy for me to understand the terms, rates, and fees of the mortgage. He also helped me secure the best deal possible and finalize the paperwork in a timely manner. Penna was so patient with me and helpful in helping me choose my dream home aesthetic. She was very creative, skilled, and experienced in interior design. She helped me select the colors, materials, and finishes that matched my taste and personality. She also gave me valuable advice on what was considered in and out of style. Even after we moved in, we had excellent customer service. Any issue we had, Tony and Neal knew exactly what to do to get it done. They were very responsive, courteous, and reliable. They resolved any problem quickly and effectively. Overall, KB Home is a great company that delivers high-quality homes and exceptional customer service. I would highly recommend them to anyone looking for a new home. They made my home buying experience enjoyable and stress-free. 10/10! ... More

We have great experience buying from KB homes This is our second home purchase from KB. Any lithe issue they Respond real quick. And transaction went smoothly and they delivered the date that it was set up. And the building Crew they are great, Neal, Alex and Scott the manager is great, they are very knowledgeable, professional and hardworking. Raul is the best in the sales department.

We had a great experience. The workmen were very friendly and polite. The foreman was very responsive. The quality of the materials was excellent. Overall a very satisfying experience

Great effort by the builders

I enjoy living in my home with my dreamful views

I love my home and everyone is still super helpful and professional!!! Jaylen has been an amazing rep!

We bought our home with tons of guidance from our sales agent, Regina. Truth be told, I don't really think we even needed a realtor since we bought a new construction home. My advice to anyone is to not be afraid of asking the builder to fix any mistakes. When we did our final walkthrough, we hired a private inspector, who found many issues. The builder fixed all the issues that we identified.

Broc from sales was very helpful in all of our questions. He would answer in a timely manner and gave us all great information with the process of moving in. Linda Gould, the loan officer I really appreciate all her efforts in getting us approved. Our case is a bit difficult but she managed to get our loan approved. The builders on the site, even after we moved in, Rigo is very nice in helping us with adjustments we do at home. I thank everyone and it was a great experience.