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KB Home Reviews in San Diego, CA

What San Diego Homeowners Have to Say About KB Home.

Read all 184 verified reviews from homeowners that built a new home with KB Home in the San Diego area. San Diego homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in San Diego Area

184 Reviews in San Diego Area

Ratings by Category

Overall 4.6

Quality 4.3

Trustworthiness 4.6

Value 4.5

Responsiveness 4.5

KB Home in San Diego Area

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Customer Reviews

Great home buying experience

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2023
  • Valley Center, CA

We had a great experience with lots of options for upgrades. Process was very straight forward. House is beautiful and exactly the amount of space we need.

KB Home responded:
Welcome to your beautiful new home! We're so excited to hear that you had a great experience with the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Steller Group

  • Barney A.
  • Verified HomeBuyer
  • January 17, 2023
  • San Marcos, CA

Our buying experience was great from the first time we met Sherrilyn and took the time for a great lot and home selection. The KB Design team was awesome. From there it was Rainer and Brian who made the final transition exceptional. We really appreciate the entire SD group for making our buying experience stress free and actually pleasurable.

KB Home responded:
We're thrilled to hear that you had a great home-buying experience with the entire team here at KB Home, Barney!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good customer service!

  • Wei H.
  • Verified HomeBuyer
  • December 13, 2022
  • San Marcos, CA

They respected and supported customer needs. Good customer service!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Second time with KB and certainly not the last…

  • Quynh V.
  • Verified HomeBuyer
  • August 19, 2022
  • Valley Center, CA

Second time with KB and certainly not the last…

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - On time delivery and reasonable price compare to the other builders.

  • Xiaoping L.
  • Verified HomeBuyer
  • March 18, 2022
  • Escondido, CA

On time delivery and reasonable price compare to the other builders.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Our experience with KB was great!

  • Megan R.
  • Verified HomeBuyer
  • February 03, 2021
  • San Marcos, CA

Our experience with KB was great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The team was great

  • Jerry F.
  • Verified HomeBuyer
  • December 08, 2020
  • Spring Valley, CA

The responsiveness of the team was great!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent

  • Tim K.
  • Verified HomeBuyer
  • July 21, 2020
  • Valley Center, CA

Thanks to the staff at Bear Peak (Angelina, Rory, and Shawn), our buying experience was seemless. KB is fortuitous (that means lucky), to have them on their staff.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy about my new KB Home

  • Thomas R.
  • Verified HomeBuyer
  • April 30, 2020
  • Vista, CA

Responsive team helped me with my dream.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

First Home and We Love It!

  • Myron S.
  • Verified HomeBuyer
  • March 24, 2020
  • Vista, CA

My wife and I are extremely blessed to call our new KB house a home. Throughout the whole process, we were well informed and supported!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Ultimate customer satisfaction

  • Charlotte M.
  • Verified HomeBuyer
  • February 11, 2020
  • San Marcos, CA

This review is for people who help us in our first home. First to sales. Sandro from the start to end dod a excellent job to ease the process. Very professional, answered all questions and follow-up how Everything till now. Ultimate customer service experience. Now to finances process, Shawn did wholesome job on easy processespecially for first time buyer that don't have any experience. Always follow up what need to be done! Day and night question still available to answer if needed. To design center who help me to pick ip the right finish material even though i have a architectural ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB @ Viewpoint

  • Jeffrey T.
  • Verified HomeBuyer
  • August 13, 2019
  • San Marcos, CA

Very pleased with the purchase and the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales Representatives at SKYLAR Model Home Office

  • Robert B.
  • Verified HomeBuyer
  • June 04, 2019
  • Chula Vista, CA

Outstanding KBH model home representatives. Patient and helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Awesome homebuilding experience.

  • Ross W.
  • Verified HomeBuyer
  • January 16, 2019
  • San Diego, CA

Awesome homebuilding experience. KB was very informative every step of the way. I think our favorite part was designing our home in their design center!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB home delivers their promises

  • Armen M.
  • Verified HomeBuyer
  • August 23, 2024
  • San Marcos, CA

Overall definitely deserves 5 stars. Very good quality, trust worthy, and the team responds to issues promptly. Highly recommend!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Response to fix something.

  • Derick A.
  • Verified HomeBuyer
  • May 17, 2024
  • Spring Valley, CA

Costumer service is on point !!!

KB Home responded:
We're glad to hear that you had a positive experience working with the team here at KB Home, Derick!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Xiaogang C.
  • Verified HomeBuyer
  • May 17, 2024
  • Oceanside, CA

Good job very nice

KB Home responded:
Thanks so much for taking the time to share your positive experience with us!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good experience

  • Victoria P.
  • Verified HomeBuyer
  • April 30, 2024
  • Lemon Grove, CA

Buying prosess is smooth

KB Home responded:
We're glad to hear that you had a good and smooth experience working with our team, Victoria!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Leslie

  • Leslie M.
  • Verified HomeBuyer
  • February 07, 2024
  • San Marcos, CA

The customer service after the purchase of the home and moving in, has been wonderful. Alan, Flor and Troy have been great to work with.!!!

KB Home responded:
We're glad to hear that you're so happy with your experience working with Alan, Flor, Troy, and the rest of our team, Leslie!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Extremely professional customer service!!!

  • Dennisted D.
  • Verified HomeBuyer
  • October 04, 2023
  • Valley Center, CA

I am totally impressed with the team KB homes who help me choose and complete all necessary action to get through to our buying experience. Not the first time we purchased a new construction house but the customer servuce are next to none. Unfortunately there are some issues in the house since day one when we moved in. From the new installed appliances, breakers, lights, outlets to name a few. Not what I expect for a brand new house. Buying is already a stressful process and issues at the start really not what I expected. Luckily, there are customer service staff ready to support our ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

We love our new new home!

  • Bradley M.
  • Verified HomeBuyer
  • June 17, 2023
  • San Marcos, CA

We were able to make a lot of selections. Take your time making selections, and go all in on lighting options.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall a great process

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2023
  • Spring Valley, CA

I love our home and the construction team are all wonderful. The finance side of the entire experience was a miss...they can do better. But still overall a great purchase.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Review

  • Jayson S.
  • Verified HomeBuyer
  • January 17, 2023
  • San Marcos, CA

Overall the experience was good.

KB Home responded:
We're glad to hear that your experience with KB Home was good, Jayson! Thanks for taking the time to share your thoughts with us.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Great overall satisfied with kb home

  • Nihar R.
  • Verified HomeBuyer
  • January 12, 2023
  • San Marcos, CA

Overall my experience is good. I can trust KB home .cannot think of anything to complain

KB Home responded:
Thanks so much for your positive feedback, Nihar! We're glad to hear that you had a good experience working with us here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

From purchase to move-in

  • Ronnie J.
  • Verified HomeBuyer
  • October 25, 2022
  • Valley Center, CA

We enjoyed working with each KBHome staff who helped us from purchase to move-in: sales, options, financing, construction and move in. If I ever buy another new home it will be with KBHomes! Thanks

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4