KB Home Reviews in San Diego, CA

Awesome staff, always there from beginning, even after getting in to your home.

KB homes is a great company to deal with. My whole experience from Beginning to end was great. I love my new home.

Escrow closed within 30 days and all builder personnel involved were very helpful, friendly and they have greatly contributed to the smooth transition from our initial purchase to our final move-in.

KB Homes is always responsive to the needs of the customer.

Ryan was very helpful and thorough in our home buying experience

As typical with new homes, we ran into several issues but we're working to resolve them. Other than that we highly recommend this place! It has over all been a great experience!

Material used are good but not the best. Workmanship is great. Sale's team is super.

The home buying experience was so easy and pleasant thanks to Malissa. She was available at all times an even responded on her days off! She went above and beyond to help out in any way, and reached out to her resources to assist as needed. Scott and team were excellent as well, very responsive to our concerns and quick to get items resolved. Very professional too.

I wish KB homes would include a single basin sink with goose neck faucet in the kitchen and quartz countertops to be included in all homes versus being an upgrade, otherwise all else is fine. The sales team & maintenance team on site are all great and very responsive to any requests.

The sales team was amazing and helped us every step of the way. There were a handful of quality issues, such as missing medicine cabinets and countertops having a rough residue on them. But overall, very happy with how things are getting resolved

The staff at park circle are superb. From Angelina to Jim the supervisor and when I had to escalate the quality issues Rudy the regional supervisor. Everyone has been wonderful. Unfortunately I’ve been in the house two months but only been able to live in the house full time less than three weeks due to several quality control issues. They are resolving and I would definitely recommend KB homes.

Great home buying experience. However since moving in m, I’ve noticed little kinks here and there.

KB Homes has good service team

Big furnitures and appliances can be difficult to set in place because of the 3 storey set up. The stack washer and dryer I bought is hefty in size and the room for it was challenging for the installation. The hookups are placed behind the stacked washer and dryer. It could have been easier if the hookups were placed on the side of the little room. If you will be doing the move yourself, have fun! It is doable of course. Other than that, my family and I love it here. It is a relaxing and comfortable place to be specially coming home from work.

Nicole was the highlight of our home buying experience. She put forth all the effort to ensure our family would be taken care of through the home buying process. Home quality is up to standard with only minor issues that have been getting resolved in a timely manner. I would recommend KB for new home buyers.

Very friendly and willing to answer any questions you may have. It was great to have the piece of mind of an experience company building our first home.

The process was pretty good, fairly streamlined.

Some slight issues here and there after moving in but KB has been extremely responsive. Thanks to Thom, Dave, Jesus, and all the people at KB for a wonderful home.

So first time home owner on my own. They delivered the home a few weeks ahead of schedule, but all fixes that needed attention took weeks to correct. I did have quite a few issues, but when I reported it, managers took care of it right away and were pleasantly attentive. Definitely a value for any one purchasing with KB. I would recommend that upgrades be done after closing . Costs are quite high for what you get with their design center. Over all, very pleased with my choice to purchase here. This review is after 2 months of occupancy. Used KB to finance and homeowners insurance.

Only problem I had was there were alot of work debris left over from construction. But once addressed the issue was promptly taken care of. I was also not getting communication from the loan guy that was assigned to me. At first would not return calls until the next day or very later that day and would sometimes not know what to the answer was, even with simple questions. Def5did not have a great experience with that. (The current loan officer).

Over all, the customer service of Kb has been great. We have had a few issues moving in, but KB has been extremely responsive and has resolved everything in a timely matter.

Overall the process has been pretty good. The team delivered on a specific date that facilitated an out of state move which was critical. Even though Liberty and Cadence are both KB home developments, there appears to be an unofficial class system with Cadence appearing to have more benefits. The response to the final punch list appears to be a little delayed relative to earlier interactions with the team. May be due to availability of contractors and not related to KB management of the process.

Tentative to the customers needs throughout the building process and post move in requests.

Closing was delayed due to a water pressure issue that should have been foreseeable. We have over $1 million in escrow for more than a week that could have been earning 5.4% interest.

Overall, the home was constructed well. That said, greater focus on small details would have made it better. One example is the placement of the water pipes underneath the master bath sink. The placement takes usable space away from the interior of the cabinet. On the positive side, Rory and CJ have been great in quickly responding to issues.