KB Home Reviews in San Jose, CA

Through the process of finding a house I had an issue of not finding value for the prices asked in the market until i saw KB homes, you get what you pay for

Good quality and good service

It has been great doing business with KB, the team has been super amazing.

The home purchase experience with KB was so smooth and awesome. I was informed every step of the way and they’ve taken care of me even after closing. The quality of the home has been great and I’ve been happy with my experience.

I love my big new beautiful home and yard with peaceful mountain views!

KB's sales team is top notch! They updated us on a weekly basis through email sharing progress reports and photos! We especially love getting weekly photos!

Overrral Great experience. Staff always very responsive and helpful, considerate. Many thanks to them!

Things were fine when we moved in.

Everyone (sales, design studio, loan agent, contractors...) is very helpful.

I have been in the market for 6 months and was getting tired of counter offers and low-quality homes with high premiums. KB Homes provided me fixed price of house and upgrades, Top-notch location, and Move-in ready home. After purchasing our house in Comm Hill, they came in and fixed a bunch of small things which we complained about. Very happy with their response, cost, and overall hassle-free experience.

We definitely get the wow factor when friends come over. Thank you KB Homes!

House is nice and KBHome sales representative was patient and responded fast to my inquiry and requests.

We are forever grateful for the top-notch experience we had buying our home in a nice neighborhood on Communication Hill in San Jose. Our friends at the KB office, Debbie, Don, Tim, Maricela and Kathy made buying the home a joy. It was totally painless every step of the way, and even now we continue to have a relationship with KB because they want to make sure we are taken care of if any touch-up needs to be done or if there is ever a warranty issue. There are people on the property to help, and we feel well taken care of. Great job everybody, and thanks to everybody at KB for totally exceeding our hopes and expectations. If you are reading this, you should really consider looking at the nice KB homes on Communication Hill ! ... More

Great support from customer service team for defects repair. Don Carlo did a great job.

Good build quality and delivers on time. Friendly sales/warranty teams.

Excellent service and follow up

The whole KB home experience was great!

I like how KB Homes built the community. It encourages an active lifestyle with parks and hiking areas. All those I interacted with from sales, credit and home inspection team are very accomodating and have been very responsive. Overall, I had a great experience with KB Homes.

KB Home team was very responsive to my concerns, from loan details, construction questions, touch up items, etc.

Very smooth home buying experience. There was great coordination and communication among the sales, finance, and design staff. I felt like I was in good hands.

Easy purchase. KB Home customer obsession is great. I love the new place.

We’ve had a very positive experience with KB Home from our initial tour to the contract phase with KB Home Loans, to moving in and getting settled. The customer service reps who have helped us with some issues/repairs upon move-in have provided top-notch service and care; I can tell they enjoy their roles and care about their clients’ experiences. My husband and I are very happy here so far!

I found the KB home prices are lower compared to other builders in the same area. Even though the price is lower the quality and workmanship are of high quality. I also like the ability to customize our home the way we wanted through KB Home studio. And they emphasize energy efficiency while building homes than other "fancy" things. That is good for the environment and saves so much utility bills in the long run. Overall the KB Homes provide the best value for your money.

Great home and great experience!

Very responsive on any requests. Customer service very nice.