KB Home Reviews in San Jose, CA

Why buy a 30-40 year old house when you can get a brand new one at lesser/same price. A wide array of products available from condos to townhomes to single family homes. The community at Communication Hills is young and active with a lot of folks going out on walks late in the night with pets and children (safe neighborhood). Material quality is good and customer service post move in is amazing too.

This is the second house we bought with KB. Both times the experience was great!

Great experience of purchasing house

KB Homes's onsite staff in the Circuit community provided outstanding support to me and my family as we moved in to the new home and helped to resolve our concerns/ issues. Prior to the completion of construction, staff kept us informed with photos of the progress in construction on a weekly basis. Once we moved in, staff accomodated our requests for minor repair and installation in the house.

KB Home is definitely a great choice with outstanding quality.

We purchased our first house from KB home. The sales person and all other KB staff were really helpful and responsive. During the process when we have questions or need documents, KB staff got back to us very quickly, provided all the information we need promptly. Quality assurance staff went over details of all the features, and helped fixing issues after closing. I recommend buying home from KB.

We have been on the market for years looking for a home. As first-time buyers, we were a little afraid regarding the home buying process, but KB made it very smooth, transparent and quite pleasant. We love our new home and our new neighborhood. Thank you KB!

Good experience. Very helpful crew

Don, our customer rep for resolving issues after we moved in, has been great in helping us fix issues that we find.

Could not be happier with our KB home. Great support team, good quality and value home. Only wish we could afford another one!

KB team was fantastic every step of our home purchase. Good quality home!

Glad to get the new home with the good quality

Smooth home buying experience, a first time home buyer! The sales team was very responsive and the KBHome loan agents guided us and communicated properly to get the loan closed fast.

My wife and I purchased our first home from KB homes. We were very happy with the professionalism of the team, the quality of the construction materials and finishing. The sales and service staff went above and beyond to ensure we closed escrow on time and all our questions addressed.

I would first like to thank Duc who was our sales agent who introduced us to our beautiful home and view. We had no idea what to expect when we first visited KB homes in Communication Hill, but when he walked us through the model homes we immediately fell in love. We were fortunate enough to get a place with a view and have everything completed before the SIP. Mike our Service Manager has also been great. Even though we have not completed our 30 day touchups due to the pandemic he has responsibly followed up with me to ensure that everything that we want done will be delivered as soon as they are able to go back to work. Appreciate you KB Homes for your great customer service. ... More

Everyone was very helpful every step of the way! They made us feel comfortable and confident to buy our first ever home. We also loved our housewarming gift basket! :)

Overall , house is great . But may due to covid-19 , there are some fixes and cleaning not done before move in Hope team can help when they back to work

Love my new home. Location with awesome view. Architectures of the house is very modern and attractive.

The entire kb home team are fantastic to work with. It's special to have everyone from sales, construction, to Customer Service giving the service that truly makes you feel special. The Communications Hill community is beautiful and is the best new home place to buy in the bay area for value. I am very happy with my new home.

I am very happy with this buying experience.

Mr. Gary

The whole team is great

I am happy with how my home turned out although there was much delay with construction.

We’re happy to move in the gorgeous house and very appreciated to the perfect customer service.

This is the third new construction home we've built, and the second national builder with whom we've worked, and we can say without hesitation that this was the best experience we've ever had! Kudos to the whole team at KB for their professionalism, honesty and genuine support and friendship. We would gladly build with KB Homes again.