KB Home Reviews in San Jose, CA

This is a great community and am very happy to have purchased a home with KB homes builder.

KB team made the whole home buying experience simple and easy.

Constant check-ins with very prompt responsiveness to issues!

First time buying the house. All went smooth because of KB Staff, they are amazing. KB offered the best value.

Trustable seller and great customer service experience.

KB Homes Cust Service is out of the world !

Good service

KB Home priced their home fairly and their staff guided the entire home buying process smoothly. Their home warranty is exceptional and provides a quick resolution on all the issues. KB Home is the name which you can trust in buying new homes.

I am really happy about my property purchase with KB home. The sales team is very helpful and professional. The property has good quality and the price is very reasonable. The property is built in a very good location, very close to the Milpitas Bart station and Great Mall, very convenient.

KB Homes are extremely professional to work with, their staff are easy to engage with and their honesty to acknowledge any issues and fix them right away makes the customer experience worth while! A trust worthy five-star builder!

wonderful home !

We liked our new home a lot. We liked the service provided by KB Home Customer service especially Kevin, he brought the customer service to a whole new level. We are very pleased and happy to own this new home.

great！

kB builder provides top value to meet my standard and beyond. I’m quite happy for the purchase and delivery.

Overall will recommend KB Home any day.

nice experience

KB homes has an Excellent set of team members,we were very well helped at every stage of the buying a house followed by an amazing customer service.

The sales team was very responsive and answered all our questions patiently. The studio appointments were great. The response to minor issues in the house is instant.

Purchased new town house from KB 2 month ago, from purchase to warranty fix service, KB home provided great service and house!

Good home and fair price for me

We worked with Carolina who was responsive, helpful and guided us through the entire home buying process. Blanca was also extremely helpful with our loan process. Luis explained everything and made sure repairs and appointments were done in a timely manner.

Overall it was a memorable and happy experience.

We recently moved from San Jose to Gilroy and I would like to take this opportunity to thank everyone at KB for making this a memorable experience. We were very excited and a little apprehensive since it was a big move. Christine from sales was so friendly and helped us find the perfect plan. She was always available for questions and ideas! Becky from the design center was amazing at keeping us focused and on track-since it can be quiet overwhelming. She let us take our time with the picks and also helped us when we were stuck. Tim and Peter from the loan processing worked really hard to make sure we had everything and ready to go when it was time. The process is very complicated and they tried to keep us as stress free as possible ( although loan applications and approvals are really really stressful!) Ryan from customer service is a RockStar! He brings so much energy and gets you pumped up for the big move and beyond! He has worked with us on all the little fixes and even helped out during our appliance delivery. The construction crew and their project manager Serena are awesome! We had a couple of things that needed to be redone and they were on it! My husband and I really appreciate everything you’re team has done and our family is so happy to have moved into this beautiful new home and an amazing neighborhood! Minu & Hari ... More

My overall experience from start until now has been amazing! Our first day driving in the torrential rain to see the properties, we met Christine who was very nice and professional. Then we were introduced the Blanca who we loved and connected with very well. She was very transparent and keep us informed. More importantly, she made us feel that she wanted what was best for our situation and not made to feel like a paycheck. Then we met Ed, great guy and down earth. We could have talked for hours each time we met for our construction meeting. Let's not forget Duc and team. They were very helpful and persistent with sending weekly house progress reports. We weren't able to come into town as often as we had liked so we couldn't stalk the build of our home so the pictures and status updates were helpful. Lastly, on the final walk through we had a great walk with Don and Mike. They were very nice, friendly and made sure we knew that we were in their good hands moving forward. Thank you KB Gilroy for making this stressful decision easier to cope with and giving us the confidence to know that we are in good hands. ... More

Right from sales team to customer service all have been great in our purchasing experience!