KB Home Reviews in San Jose, CA

Excellent service and follow up

The whole KB home experience was great!

I like how KB Homes built the community. It encourages an active lifestyle with parks and hiking areas. All those I interacted with from sales, credit and home inspection team are very accomodating and have been very responsive. Overall, I had a great experience with KB Homes.

KB Home team was very responsive to my concerns, from loan details, construction questions, touch up items, etc.

Very smooth home buying experience. There was great coordination and communication among the sales, finance, and design staff. I felt like I was in good hands.

It was a very simple and pleasant experience

all staff members are very friendly

Easy purchase. KB Home customer obsession is great. I love the new place.

We’ve had a very positive experience with KB Home from our initial tour to the contract phase with KB Home Loans, to moving in and getting settled. The customer service reps who have helped us with some issues/repairs upon move-in have provided top-notch service and care; I can tell they enjoy their roles and care about their clients’ experiences. My husband and I are very happy here so far!

KB homes are very good brand but response to issues are not great

I found the KB home prices are lower compared to other builders in the same area. Even though the price is lower the quality and workmanship are of high quality. I also like the ability to customize our home the way we wanted through KB Home studio. And they emphasize energy efficiency while building homes than other "fancy" things. That is good for the environment and saves so much utility bills in the long run. Overall the KB Homes provide the best value for your money.

Great home and great experience!

Very responsive on any requests. Customer service very nice.

Why buy a 30-40 year old house when you can get a brand new one at lesser/same price. A wide array of products available from condos to townhomes to single family homes. The community at Communication Hills is young and active with a lot of folks going out on walks late in the night with pets and children (safe neighborhood). Material quality is good and customer service post move in is amazing too.

This is the second house we bought with KB. Both times the experience was great!

Its a great pleasure and happiness from the whole buying experience. We are so happy to have this home at a great deal. Most importantly Service provided and the follow-ups are pretty good and very responsive. It improves our trust towards this huge purchase.

Great experience of purchasing house

first time buyer, understanding that nothing is perfect. but the staff and team is doing a lot of efforts to make the experience great and smooth, which is awesome!

Affordable homes, nice hill views and prime location

KB Homes's onsite staff in the Circuit community provided outstanding support to me and my family as we moved in to the new home and helped to resolve our concerns/ issues. Prior to the completion of construction, staff kept us informed with photos of the progress in construction on a weekly basis. Once we moved in, staff accomodated our requests for minor repair and installation in the house.

KB Home is definitely a great choice with outstanding quality.

We purchased our first house from KB home. The sales person and all other KB staff were really helpful and responsive. During the process when we have questions or need documents, KB staff got back to us very quickly, provided all the information we need promptly. Quality assurance staff went over details of all the features, and helped fixing issues after closing. I recommend buying home from KB.

We have been on the market for years looking for a home. As first-time buyers, we were a little afraid regarding the home buying process, but KB made it very smooth, transparent and quite pleasant. We love our new home and our new neighborhood. Thank you KB!

It was great experience buying the home from KBHomes. Good prices with modern outlook.

Such a great experience. The team made things simple. Our walk through experience was rushed, but we are working on the issues. Like to see more followup from customer care team to ensure open items identified are closed. Overall, great company.